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Amazon FireTV users gearing up for the Disney+ launch may want to reconsider their cord-cutting options. On Monday, Disney announced that its forthcoming streaming service “will be available on nearly all major mobile and connected TV devices,” including Apple, Google, and Roku, but one major service was omitted: FireTV. According to Fortune, Amazon’s cord-cutting aid is the most popular streaming device around the world, with 34 million active users relying on the service. This means that unless Disney and Amazon strike a deal (and it’s possible that negotiations are currently underway), FireTV customers will be unable to access the Disney+ library of new originals, animated classics, and blockbuster movies when the service launches in November.

In a Monday press release, Disney announced that Disney+ will be available to stream via Apple products (iPhones, Apple TV, etc.), Google devices (Android phones, Google Chromecast), Microsoft’s Xbox One, Sony smart TVs and PlayStation 4, and Roku devices (Roku players and RokuTV). The company made no mention of Amazon’s FireTV, the most popular device line in the world, TDG Research claims. According to Fortune and TDG, FireTV boasts 34 million active users — just under the total population of Canada — while Roku, the second most popular device, has 29 million.

However, Fortune reports that the omission is likely the result of ongoing negotiations, and therefore may not be permanent. “This is likelier a last minute ‘carriage fees’ negotiation and not some deliberate freeze out by Amazon or Disney,” Stephan Paternot, CEO of film financing platform Slated, told the outlet.

Disney+ launches in the United States, Canada, and the Netherlands on November 12 before launching in Australia and New Zealand on November 19. In the United States, it will cost $6.99/month or $69.99/year. Subscribers who want to bundle the service with Disney-owned Hulu and ESPN+ will be charged $12.99/month, the same price as Netflix’s Standard HD plan.