All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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All Systems Operational

About This Site

Welcome to the New Relic status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Data Ingest : US Operational
APM Agent : US Operational
Browser Agent : US Operational
Event API : US Operational
Incident Intelligence API : US Operational
Infrastructure Agent : US Operational
Log API : US Operational
Metric API : US Operational
Mobile Agent : US Operational
OTLP API : US Operational
Trace API : US Operational
Synthetics : US Operational
Alert Notifications : US Operational
APM : US Operational
Browser : US Operational
Infrastructure : US Operational
Logs : US Operational
Mobile : US Operational
NRQL : US Operational
Serverless : US Operational
Synthetics : US Operational
UI : US Operational
Alerts : US Operational
APM : US Operational
Auto-Telemetry with Pixie : US Operational
AWS Lambda Integration : US Operational
Browser : US Operational
Dashboards : US Operational
Incident Intelligence : US Operational
Infrastructure : US Operational
Infrastructure Integrations : US Operational
Logs : US Operational
Lookout : US Operational
Mobile : US Operational
Open Instrumentation : US Operational
Proactive Detection : US Operational
Serverless : US Operational
Synthetics : US Operational
Data Ingest : Europe Operational
APM Agent : Europe Operational
Browser Agent : Europe Operational
Event API : Europe Operational
Incident Intelligence API : Europe Operational
Infrastructure Agent : Europe Operational
Log API : Europe Operational
Metric API : Europe Operational
Mobile Agent : Europe Operational
OTLP API : Europe Operational
Trace API : Europe Operational
Synthetics : Europe Operational
Alert Notifications : Europe Operational
APM : Europe Operational
Browser : Europe Operational
Infrastructure : Europe Operational
Logs : Europe Operational
Mobile : Europe Operational
NRQL : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
UI : Europe Operational
Alerts : Europe Operational
APM : Europe Operational
Auto-Telemetry with Pixie : Europe Operational
AWS Lambda Integration : Europe Operational
Browser : Europe Operational
Dashboards : Europe Operational
Incident Intelligence : Europe Operational
Infrastructure : Europe Operational
Infrastructure Integrations : Europe Operational
Logs : Europe Operational
Lookout : Europe Operational
Mobile : Europe Operational
Open Instrumentation : Europe Operational
Proactive Detection : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
isNewUser Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 11, 2024

No incidents reported today.

Aug 10, 2024
Emergency Maintenance for the US/EU Regions - August 10th from 15:00 UTC to 16:00 UTC
Completed - We have completed the emergency maintenance.
Aug 10, 16:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 15:00 UTC
Scheduled - We will be performing emergency maintenance related to mitigation efforts for the service interruption reported August 3rd on Saturday, August 10th from 15:00 UTC to 16:00 UTC (or Saturday, August 10th from 08:00 to 09:00 PST). During this network maintenance window, customers may experience intermittent UI issues. We do not anticipate issues with data ingest or alert notifications.

All further updates will be posted here on our status page.
Aug 8, 23:16 UTC
Aug 9, 2024

No incidents reported.

Aug 8, 2024

No incidents reported.

Aug 7, 2024

No incidents reported.

Aug 6, 2024

No incidents reported.

Aug 5, 2024

No incidents reported.

Aug 4, 2024

No incidents reported.

Aug 3, 2024
New Relic UI Irregularities in US/EU Region
Resolved - Between 18:37 UTC and 22:27 UTC on August 3rd, 2024, customers in the US and EU region may have encountered errors when attempting to log in to the New Relic platform. We investigated and resolved an issue with the login service and impacted services have returned to normal operations.
Aug 3, 23:44 UTC
Update - We're continuing to monitor as services recover and are validating that all affected services have returned to normal operation.
Aug 3, 23:31 UTC
Update - We are continuing to see recovery for the login service at this time. We're monitoring as services recover and will provide an additional update once we've fully validated that all affected services have returned to normal operation.
Aug 3, 23:18 UTC
Update - We are continuing to see recovery for the login service at this time. We're monitoring as services recover and will provide an additional update once we've fully validated that all affected services have returned to normal operation.
Aug 3, 22:54 UTC
Update - We are seeing recovery for the login service at this time. We're monitoring as services recover and will provide an additional update once we've fully validated that all affected services have returned to normal operation.
Aug 3, 22:28 UTC
Monitoring - We are seeing recovery for the login service at this time. We're monitoring as services recover and will provide an additional update once we've fully validated that all affected services have returned to normal operation.
Aug 3, 22:03 UTC
Update - Our teams are working to resolve an issue with login services. Customers in the US and EU regions may experience errors accessing the New Relic UI. Data ingest and alert notifications are not impacted at this time. Please continue to monitor this page for updates.
Aug 3, 21:24 UTC
Identified - Our teams are working to resolve an issue with login services. Customers in the US and EU regions may experience errors accessing the New Relic UI. Data ingest and alert notifications are not impacted at this time. Please continue to monitor this page for updates.
Aug 3, 20:43 UTC
Update - We are continuing to investigate the issue. No actions are required by customers as we work to resolve this. Please continue to monitor this page for updates.
Aug 3, 20:15 UTC
Update - We are continuing to investigate the issue.
Aug 3, 19:46 UTC
Update - We are continuing to investigate this issue.
Aug 3, 19:22 UTC
Investigating - We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Aug 3, 19:09 UTC
Aug 2, 2024

No incidents reported.

Aug 1, 2024

No incidents reported.

Jul 31, 2024
UI Irregularities in EU Region
Resolved - Between 07:30 UTC and 11:10 UTC on July 31st, some customers in the EU region may have experienced UI Irregularities.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Jul 31, 11:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 11:12 UTC
Update - The issue has been identified and a fix is being implemented.
Jul 31, 10:21 UTC
Identified - We are investigating an issue that may impact the UI for customer accounts in the EU region.
Data ingest and alert notifications are not impacted at this time
Jul 31, 09:26 UTC
Investigating - We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Jul 31, 08:55 UTC
Jul 30, 2024

No incidents reported.

Jul 29, 2024

No incidents reported.

Jul 28, 2024

No incidents reported.

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