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Review Highlights
“I had a complicated repair that takes a lot of labor and Robert and his crew completed the job flawlessly.” in 368 reviews
“I know why this place has consistent 5 star ratings: Honest mechanics, quality service, quick turn around.” in 35 reviews
“Some mechanics nickel and dime you, others rip you off, yet Action Auto Care seems to operate with integrity.” in 19 reviews
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- Raymond C.San Francisco, CA014Aug 9, 2024
I've been taking my car to Robert and company for around 5 years now. Pricing is fair, they are friendly, and most of all they are honest to their detriment. Ex: 1. "costco tires are cheaper than us, but we're convenient". 2. "Your wheels don't need an alignment after swapping tires".
Lastly, they are careful and their network really shines as your car ages and needs more work. Ex: "there's a transmission hum, take it to Lenin at at Transmission Auto Center nearby". It ended up being nothing, but glad they left nothing to chance.
Another ex: interior brown liquid leak. "Take it to Tod at Alouis Auto Radiator in case it's a radiator problem". It ended up just being a backed up air conditioner. But glad they are willing to point to specialists who are just as good, fair and honest.
Robert's network is like the avengers of honest, fair, and highly qualified auto mechanicsHelpful 1Thanks 0Love this 0Oh no 0 - Kate O.San Francisco, CA2312Mar 27, 2024
Very kind and honest, and of course competent auto mechanic!
I had a really great experience here - Robert and team assessed my car and gave me a lot of helpful feedback, working proactively with me in several situations where I was in either *emergency status* or had other towing issues.Helpful 1Thanks 0Love this 0Oh no 1 - Dan L.Weston, MA331105Mar 12, 2024
I'm so so thankful to have found Robert's shop. Ever since my go-to mechanics retired (Automotive Specialists on Bryant St), I've been trying to find a new mechanic shop to trust with my vehicles. Robert runs an awesome mechanic shop! I can see that he takes pride in the work that he/his staff perform and doesn't cut corners. I had a complicated repair that takes a lot of labor and Robert and his crew completed the job flawlessly. I swear my car runs smoother than it ever has after leaving his shop.
A big difference is also his communication - Robert goes above and beyond in explaining the problem, presenting a solution, and providing an accurate estimate. Do yourself a favor and go to Robert's shop to get honest work done on your vehicle with a price estimate that doesn't go above the quote. He also knows the limits of his shop and understands when he should refer you to another place that specializes in a particular area (i.e body work).
I enjoy working on my own car for fun and had some questions on how I could change some door seals. Despite being finished with my repair and off the clock, Robert took time to answer my questions about the door seals. He even physically showed me how I could do it, which went beyond what I had expected.
I look forward to coming back for regular service and future repairs. Thanks again!Helpful 0Thanks 0Love this 0Oh no 0 - Adam X.San Francisco, CA3875292428Aug 6, 2024Updated review
This will be my 3rd 5-star review over 17 years taking my 4x4's to Action Auto. Robert is the most honest, reliable, and properly priced mechanic in San Francisco. In my 34 years in SF, I've had a few good mechanics. However... Robert and his team are above and beyond. Thank you, Robert!!!
Helpful 0Thanks 0Love this 0Oh no 0Aug 3, 2008Previous reviewTook my 4x in for some noise in my front brakes and yes, the roters had to be replaced. Cringe... but Robert does it all for cost plus labor. Rotors we're about $100 each plus pads and install; Total: $350. Amazing!
Dec 6, 2007Previous reviewThank you Robert for your honesty and great timely care you gave to my 4x4 getting ready for the ski season.
- Kimberly S.San Francisco, CA159405Aug 2, 2024Updated review
Almost a literal decade after moving out of the bay, I was visiting and needed to bring in my van for diagnostic service with Robert. Since my first experience with his shop way back in 2010 or so, Robert is still out here making magic happen for his customers. He was able to squeeze me into what I imagine is an insanely busy schedule, and diagnose the problem affordably. I'm so thrilled to see his shop is still thriving, and I hope all you locals know how lucky you are to have Action Auto there for you! Robert thank you for always paying such attention to my budget and emergent car disaster needs. I appreciate you! And my dog loved the treats :)
Helpful 0Thanks 0Love this 0Oh no 0Oct 1, 2015Previous reviewRobert is quite simply the best, most efficient, talented and HONEST mechanic I have ever had the pleasure of working with. As someone who is usually on a budget, what I most appreciate about Robert is his ability (and lack of pressure or judgement) in prioritizing repairs. If you only have $300 to spend, he can let you know what things would need to be fixed now, in 100 miles, 300 miles, etc. This is something I have only really experienced at action auto. Other repair shops force you into asking more questions, or pressuring you to do more "while they're in there." Robert simply lays out the facts, and let's you know all the details about how the labor, parts and pricing structure works.
His prices are super competitive, but you won't sacrifice level of service. He turns work around very quickly delayed what seems like the world'd busiest schedule. I view myself as a discerning, at times skeptical customer, and I really cannot say enough about how great action auto and Robert are.
I have called him for advice from the road before, while in a panic and overheating my car. Also had a horrific car accident while in the middle of a 9 month road trip, and Robert was super responsive and speedy about getting me the repair records to forward to my insurance money, even though money-wise, that got him nothing.
The. Best. Mechanic... you will ever hope to find. - Melissa F.SOMA, San Francisco, CA027Jul 26, 2024
Why has it taken me so long to write this review? This place is the best. They schedule work, get it done on time, and do it well, all for a reasonable price. What more could you ask for? I trust them with my car and Robert (the owner) always answers my calls and gives good advice.
Helpful 0Thanks 0Love this 0Oh no 0 - Scott N.Marina/Cow Hollow, San Francisco, CA02Jul 16, 2024
The team at Action Auto is very skilled and competent
They dont over charge and are trustworthyHelpful 0Thanks 0Love this 0Oh no 0 - Patrick B.Oslo, Norway0403May 24, 2024Updated review
I've been coming to Action Auto for a few years now, and this update is just to say that they continue to be excellent. Most recently, they replaced the spare tire bracket (that had rusted and I broke trying to get the tire off). They're fast and very good. Strongly recommended.
Helpful 0Thanks 0Love this 0Oh no 1Nov 5, 2020Previous reviewI think lots of people are anxious about getting good car care--I certainly am. Robert is calm and direct and he radiates experience. He looked at my new-to-me 2010 Tacoma truck and immediately diagnosed the stuff I was worried about. It was so small he didn't charge me! And he fixed a few other little things also for free.
Along the way he removed the aftermarket car alarm (oh how I hate alarms). That's a delicate bit of surgery, as everyone knows if they've read science fiction stories about a neural lace.
I'll be back in 2500 miles! Recommended. - Jacqueline Y.San Francisco, CA253Jul 9, 2024
If I could give Robert and the team more than 5 stars, I would. They're so incredibly patient, honest and helpful. I can't thank them enough for bearing with my multiple questions and visits. They truly go above and beyond. Highly recommend Action Auto to anyone looking for a reliable mechanic they can trust! THANK YOU!!
Helpful 0Thanks 0Love this 0Oh no 0 - Martha Sue H.San Francisco, CA227Apr 17, 2024
I've been taking my 2012 Hyundai to Robert for about 8 years? You can tell he has a lot of integrity and is the sort of person who really does his best. I drive my kids around a lot and I feel like our family is in good hands here. Thanks Action Auto Care!
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