Bonjour Professional iPhone iPad Repair & Electronic Center
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Review Highlights
“I was nervous about leaving my phone (my life!!) with a stranger, but Sam's small shop is reliable and trustworthy.” in 234 reviews
“Of course, the cost to repair it with a generic screen was cheaper but I went ahead and got the Apple screen.” in 12 reviews
“Fixed my charger port in under an hour, and they even helped a lot with a discount after explaining my situation.” in 16 reviews
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About the Business
Business owner information
![Photo of Sam L.](https://cdn.statically.io/img/s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Sam L.
We can fix all models of iphone, screen repair cost starting: iphone 11 $69.99+, 11pro $79.99+, 11pro max $89.99+, 12/12pro $69.99+, 12pro max $60+,13 $79.99+, 13pro $149+, 13pro max $199+, 14 $119.99+, 14plus $79.99, 14pro/14pro max $149+. Bonjour Professional iPhone iPad Repair & Electronic Center is located on Irving st in San Francisco. It provides repair services of all kinds of electronics, including cell phones, computers, tablets, PC and other electronics. We are committed to reducing maintenance costs for customers through our technical skills. The Founder Sam has been in the electronics technology field for more than 30+ years, who was responsible for product development, design, manufacture, and guidance of maintenance. Sam won five national electronic product patents, he is very familiar with electronic technology, from whether analog circuits or digital technology, from whether hardware or software, from whether production technology or product manufacturing process. We do all kinds of cell phone repair with any problems, and computer repair, tablets repair, and all kinds of electronic devices. Hope you guys satisfied through our skills!
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Ask the Community
Q:
How much does it cost to replace a battery on an iPhone 8?
A:
I don't know, but if you call him, he will give you a price over the phone.
Ken S.3 years agoQ:
How much does it cost to fix iPhone 6 plus touch disease?
A:
if you call or bring your phone in for a diagnosis you can get an answer since it's different for different situations
Isabella H.1 year ago
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Overall rating
718 reviews
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- Imran K.San Francisco, CA071Jul 27, 2024Updated review
I've had a couple of my family's phones fixed here. The quality of the workmanship is fantastic, and the owner is really honest about the quality of the parts that are available to be used.
Price is fantasticHelpful 0Thanks 0Love this 0Oh no 0Sep 30, 2023Previous reviewFast friendly service that was clearly well executed. The shop is small and feels like something out of cyberpunk 2077, it was exactly what I wanted.
- Miss D.San Francisco, CA0142Jul 13, 2024
Service was very friendly and nice.
I cracked my iPad screen and took it in to get repaired. The repair cost hundreds of dollars. Before the repair was scheduled to be finished, the purveyor asked if I could pick up the device early as the shop was temporarily closing. Shortly after picking up the device, the screen started coming apart from the device. All attempts to reach out so the repair can be completed have been ignored.
If they had a family emergency or some other reason to temporarily close the shop, I understand, but they should not have taken my money without completing the repair all the way.
Happy to update this review if the purveyor reopens the shop and fixes this unfinished repair.Helpful 0Thanks 0Love this 0Oh no 1 - James W.San Francisco, CA23Jul 27, 2024
Fast, done in 1 hour and works better than new to fix my broken iPhone screen. Bring cash for a discount.
Helpful 0Thanks 0Love this 0Oh no 0 - Melody L.San Francisco, CA314238Nov 25, 2023
I met Sam today to change the battery of my phone.
He was extremely accommodating and answered all of the questions that I had. He truly cares about customer service.
Best part, my phone was ready within an hour. I will be coming back to Sam for any future problems I have.
Thank you for all your help!Helpful 2Thanks 0Love this 2Oh no 0 - Natalie J.San Francisco, CA04Apr 21, 2024Updated review
I unfortunately feel the need to update my review. I got my screen fixed here one month ago and was told that I'd have a 60 day warranty for any technical problems that were by no cause of my own, fair enough.
Well, one month after the repair I noticed my phone starting to ghost touch (phone automatically pressing buttons on the phone without any touch of my finger). It became so bad that my phone was unable to be used at certain periods of time because the ghost touch would override my own attempt to touch. I viewed that as a safety hazard in an emergency and also just a huge inconvenience.
I thought this would be an easy fix being that I was covered under warranty and it was obviously a screen issue. WRONG.
When I showed up I was told that I needed to show proof that my screen was ghost touching. I waited around for 30 minutes to see if my phone would start acting up again, just so I could prove that I'm not lying about this. Well, my phone never did start glitching while I waited so I was told I'd need to go home and when the device acted up again, record what was happening on another device so I could prove that this in fact was an issue.
Mind blown! Why wasn't I being taken care of as a customer who was under warranty and clearly had an issue that was by no fault of my own? The business owner was more concerned about getting credit for the faulty screen than satisfying a paying customer.
I ended up upgrading my phone with my carrier and should any phone repair needs come about, I will NOT be returning here.Helpful 1Thanks 0Love this 0Oh no 0Mar 27, 2024Previous reviewExcellent service! Quick fix and great price! Will definitely be coming back for my phone repair needs.
- Nora Lapin ..San Francisco, CA04Jun 21, 2024
Excellent photo ne repair but the business is temporarily closed and will shortly reopen in a new location.
Helpful 0Thanks 0Love this 0Oh no 0 - Blue G.San Francisco, CA016Mar 18, 2024
So... I violated one of life's basic rules. Never set anything on your vehicle even if for just a moment. Overlooking this rule resulted in my cell phone becoming roadkill when it fell off my vehicle while cruising down the El Camino. I thought it was a lost cause, but I got a spark of hope when I called in to Bonjour on the off chance it was repairable.
Sam was very pleasant when I called and I felt confident enough after speaking with him to make the drive over to his location on Irving Street.
Long story short... he had the parts that were needed in stock and promptly repaired my phone to "like new" condition after I approved his estimate. The price was more than fair and the level of service was impeccable.
This will be my go to spot from now on and I highly recommend Bonjour for your electronic repair needs.Helpful 1Thanks 0Love this 0Oh no 0 - May 10, 2023
Went to Bonjour Electronics to try to get the cracked screen on my Kindle repaired, but the store owner suggested it wouldn't be worth the money to replace the screen. He suggested I just buy a new Kindle. I appreciated his honesty and upfront advice even though it meant he wouldn't get the business. My only concern is that now I have a Kindle that works perfectly, but it's landfill because I can't read through all the spidery cracks without straining my eyes! Amazon should make repairs easier for these machines!
Helpful 3Thanks 0Love this 1Oh no 0 - Dec 2, 2022
I forgot why I brought my previous phone to Bonjour, but that was a while back. I dropped my new one in salty water and sand at the beach several weeks ago and the buttons got stuck or weren't working, and a rust spot appeared around one of the screws at the bottom. The hubby tried to "fix" it by rubbing the rust spot away and blowing on the buttons but I knew I needed something more than hubby-level repair so I made an online appointment with Bonjour.
He really knows what he's doing! It was kind of a tough job because it turned out there was still water inside and some parts were corroded. He cleaned it up and it's back to working great again.
Lots of gratitude that I can bring my phone to someone trustworthy and reasonably priced in the event that my phone gets messed up.Helpful 0Thanks 0Love this 0Oh no 0 - Joon J.San Francisco, CA0111Sep 20, 2023
I always feel nervous going to repair shops because I'm concerned I'm getting over charged. However, I'm so glad I found Sam.
I thought I broke my iPhone 14 camera when I dropped it. I went in to his shop, showed him the cracks, and he said it was actually a cracked camera screen cover so the camera screen is undamaged. He could have easily charged me and said he 'fixed' it instead, but he was honest and simply removed the cracked cover free of charge.
Hopefully I don't break my phone, but if I do, I know who to come back to!Helpful 0Thanks 1Love this 2Oh no 0
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