Services Offered
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Review Highlights
“I just want to drop a shoutout to Alex Osborne as he is one of the best trainers I've had since I moved to the bay area.” in 33 reviews
“I've been regularly training with Max Rosenfeld trying to increase my lifts and put on more muscle mass.” in 11 reviews
“This review is specifically for Gina Guaiumi and her Total Body Challenge workout class at Fitness SF- Soma.” in 8 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
Jonathan A.
With high ceilings, abundant natural light, and an impressive array of equipment, this gym has become a beacon for serious weightlifters. Park in our Member Lot, stop by the Simply SF Cafe for a smoothie, and say hello to the pups in our Dog Room.
Ask the Community
Q:
Do you have specific equipment for different types of workouts?
A:
Yes. What specifically are you looking for?
Troy M., Business Manager7 months agoQ:
Hey Tore! About to sign up for a membership. Quick question: do any of your locations have a glute bridge machine?
A:
Hey Andy. I'm happy to hear that you're interested in signing up! Yes, we have the Booty Builder machine at almost all of our locations. It's a very popular glute bridge machine brand. Please let us know if you need anything else.
Tore K., Business Customer Service11 months ago
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Overall rating
567 reviews
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1 star
- Auden W.New York, NY6265581989Jun 19, 20243 check-ins
Personally a fan of this fitness sf location.
It has a wide range of machinery and isn't overcrowded early in the morning or mid day, or weekends. Machinery is clean, well maintained and has enough to go around. The only time it's really a wait time is 6pm weekdays which is to be expected at most/all gyms.
The massaging chairs and hypervolt station is a nice finishing touch and it has been incorporated in the daily routine.
Free parking lot is also splendid, makes it that much more appealing to come to the gym.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Troy M.
Jun 20, 2024
Hi Auden. Thank you so much for your positive feedback and for being a fan of our SOMA location! We're glad to hear that you enjoy our wide range of equipment and find our gym well-maintained and clean. We appreciate your understanding regarding the busier weekday evenings – it's a common peak time for most gyms. We're glad you find our massaging chairs and Hypervolt station a beneficial part of your daily routine. And of course, we're happy to hear that the free parking lot adds to your overall experience and convenience. Thank you again for your kind words and for choosing FITNESS SF. We look forward to seeing you at the gym soon!
- Curtis S.San Francisco, CA1292165May 26, 2024
This place is getting too corporate.
Right now they are playing 70's hair rock, despite the fact that the crowd is mostly gay men and moms.
When I recommended they change the music, the gym attendants said they weren't empowered to handle music choices - that was handled by - you guessed it - corporate.Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Troy M.
May 29, 2024
Hi Curtis. Thank you for sharing your feedback with us. We appreciate your input and are sorry to hear that your recent experience at our gym wasn’t up to your expectations. We understand that music plays a significant role in creating an enjoyable and motivating atmosphere for our members. Every individual has their own taste in music, so we try to accommodate everyone in our locations as best we can. We are always open to suggestions and it can be controlled at the gym level. We are a local family owned business. Thanks for being a member.
- 138202884May 30, 20241 check-in
This one is my favorite because of the saunas and massive parking lot. The cardio place is open so it doesn't feel stuffy.
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Troy M.
Jul 25, 2024
HI Georgina. Thanks for the review. We're glad to hear you are enjoying the facilities. See you at the gym!
- Alex H.Burlingame, CA01413Jun 29, 2024
I've been going to this gym for 2 years now and I can say it's very well-equipped with tons of equipment for powerlifting, bodybuilding, and cardio. In comparison to the Transbay location (also a great gym), this gym feels much more open with the higher ceilings, and it also has a greater variety and quantity of strength training tools. Sure it gets crowded during peak times (weekdays from 4:30-7:30pm) but that's to be expected. The gym is big enough that you can always find what you need, even when it's packed. It also has a parking lot across the street which is very convenient for those who plan to drive here. Another thing to note - ever since Clean Bites took charge of the smoothie bar, there's been an uptick in quality. Overall a wonderful facility and I highly recommend coming here to work out.
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Troy M.
Jun 29, 2024
Hi Alex. Thank you for your great review! We're thrilled you've enjoyed our gym for the past two years. It's wonderful to hear you find our facility well-equipped and spacious. We're glad that the equipment and free parking meet your needs. We're also pleased you noticed the improvement in the smoothie bar since Clean Bites took over. Your recommendation means a lot to us. Thanks for being a member!
- Roger B.San Francisco, CA01Jul 6, 2024
I purchased a membership and 24 training sessions ($3k total paid) at the end of May to start resistance training/body building. In the 17 sessions I've had with my Master Trainer so far, a bench press has been available only once. Another time he improvised by having me hold a Smith Machine while he brought over a dumbbell bench. My training session times have varied from 10 a.m. on a Saturday to 4 p.m. on Fridays to 6 p.m. on some other days.
The Trainers have only 55 minutes to get your workout completed, and the unavailability of basic equipment like a bench press has made me return to my condo's gym. This location is very high-volume, and if you're on your own without time constraints then you can wait around (drop a gym bag next to the machine that you want to reserve). I honestly don't know what I'll do with my remaining training sessions. I wish I could at least donate them to charity. I joked with the Trainer once that we should go outside on the sidewalk for push-ups and pull-ups, but that's my honest feeling about this gym.Helpful 1Thanks 0Love this 0Oh no 2Business owner information
Troy M.
Jul 6, 2024
Hi Roger. Thank you for your feedback and we apologize for the inconvenience you've faced with equipment availability. We understand how crucial it is to have access to the necessary equipment during your sessions. We’re continually working to improve the availability of equipment, especially during peak times. In the meantime, we recommend discussing preferred training times with your trainer to find slots with better equipment access. Your commitment to fitness is important to us, and we’re here to support you in achieving your goals. Thank you for bringing this to our attention.
- Nate M.SoMa, San Francisco, CA06Jul 30, 2024
Great gym with variety of equipment and clean environment. Also, love the natural sunlight! :)
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Troy M.
Jul 31, 2024
Thanks Nate! We're glad to hear you are loving the gym. Thanks for being a member!
- Curtis S.San Francisco, CA01Jun 21, 2024
The customer isn't always right at Fitness SF SOMA.
This morning, our regular staffer was out, leaving us with a substitute who decided we needed "new music."
When I asked if he could change it, he asked what would be better.
"Something that the crowd of 40 and 50-year-old gay men and housewives would like," I offered.
"I'll look, but I don't like hearing the same thing every day," he said.
I was too dumbstruck to alert the sub that his very utterance had turned customer service on its head. I am a dues-paying member. In essence, I am paying to hear whatever I like every day.
This is not unusual for this gym. Whenever they have a substitute, the music is off. The last time I complained, a manager told me they were trying to play "new music."
Oh, yeah? Do you think people in their 40s and 50s who work out at 5 a.m. are thirsting for that hot, new, undiscovered sound?
If that's the case, why not play Troye Sivan? He's a relative newcomer.
Or... if he's too much of an ingenue, perhaps Beyonce's "Cowboy Carter?" I've yet to hear that in my workout mix.
Ultimately, music is an important part of a gym's vibe--and that vibe should match the crowd, not the taste of one staff member trying to "educate" the rest of us on his music preferences.
Good customer service should recognize that.
And good management should insist on it.Helpful 1Thanks 1Love this 1Oh no 2Business owner information
Troy M.
Jun 24, 2024
Hi Curtis. Thank you for your feedback.. We sincerely apologize for the experience you had with us. Your concerns are very valid, and we appreciate you bringing this to our attention. At FITNESS SF, we strive to create an enjoyable and motivating atmosphere for all our members. We understand that music plays a significant role in your workout experience, and it’s essential that it aligns with the preferences of our diverse community. Your feedback has been shared with our management team, and we will ensure that all staff members, including substitutes, are aware of our commitment to providing a consistent and enjoyable environment for our members. Thank you for being a valued member of FITNESS SF. We are dedicated to improving our services and ensuring your experience is always a positive one. If you have any further suggestions or concerns, please do not hesitate to reach out.
- 274677Jul 5, 2023Updated review
I thought it would be appropriate for me to update my review. First and foremost, I'm still very much a FIVE star fan. When COVID happened, Fitness SF rolled out an outdoor gym that allowed members to get back! Was it weird at first? Sure. But isn't it fair to say that 2020/COVID was a weird crazy time? Gym life is back to normal and I appreciate the staff, size of the gym, gym cleansers/bottles provided, towels, amenities, etc. Bonus feature - DOG FRIENDLY.
They are updating the equipment which is pretty awesome!
I find the complaints on here hilarious...like the person who complained about the water pressure and hairdryer. Seriously? If you want the fancy pants stuff, go to Equinox and pay 300+ a month. Or complaints about the gym being packed during peak hours (4pm-7pm) that's pretty much every single gym in the City.
I will agree that there are crappy inconsiderate and annoying members (won't point them out here, we all know who they are) but I don't think there's much the management can do about them.Helpful 4Thanks 1Love this 1Oh no 0Business owner information
Tore K.
Jul 17, 2018
Hello Daniella, thanks for the review! We have always believed in 'Quality over Quantity' and we're really happy that you noticed this. There are so many gym options nowadays, making it even more important to have clean facilities, great equipment, and a staff that enjoys the work/health club environment. It's all about the atmosphere! Enjoy the gym.
Jul 17, 2018Previous reviewI joined Fitness SF officially last week after being a member at 24 for a long time. Let me tell you, it was definitely the best decision I made! 24 definitely has it perks - low cost and they have so many locations (I have two a lot closer to my house) But what you gain from Fitness SF is overall quality: more machines (and THEY WORK), clean facilities, multiple weight and training sessions, and friendly staff. I've also gone during different times (early morning, weekends and after work) and the crowd has never been an issue. Yes, I definitely pay more here, but the quality of the experience is worth it.
- Jo M.Los Angeles, CA014May 4, 2024
Sooooo many squat racks and awesome clean equipment. Clean bathrooms too and great protein shake booth.
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Troy M.
May 6, 2024
Thanks for the review Jo. We appreciate the recommendation and glad to hear you're enjoying your experience.
- Shweta M.CA, CA11010Dec 16, 2023
Like my second home. I love this zen zone with warm sunlight pouring through abundant windows. It is so calming and the equipment is constantly changing and updated for efficient newer models and a variety of equipment.
Staff are warm and welcoming, helpful and supportive.Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Troy M.
Dec 18, 2023
Hi Shweta. Thank you so much for the kind words! We are so glad to hear that you are having a good experience with our team, and that we can be a place where you can unwind, have fun and work on your fitness goals!
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