Jiffy Lube

We've been to this location a few times now.
We always go during the week and at 11a. Every time we go in they are always courteous, prompt and on the ball!!
This last time they were finally able to fix the odometer from kilometers to miles!
We've been here from Canada for 4 years and NO ONE had figured that out!
So yes these guys are the real deal!!
Highly recommend.

I've been going here for years, and they usually do a decent job. But not today! Their signature oil change service includes vacuuming the floor carpets and cleaning the windshields. I don't expect a flawless job, which never is by the way. But today they didn't even bother. My receipt shows that I declined both services, which is a lie. I confronted the cashier/mgr guy and he said their windshield wiping stick is dirty and not in good condition. Anyways, he took car back and tried to wipe with a rag but super sloppy job. My windshields/windows would've been better left alone. And I also questioned him if they even checked my tire pressure because it shows n/a. He said n/a just means all the pressures are ok. I looked at all my past receipts, and they all show F32 R32, not n/a. There were other 'n/a' on my receipt as they did t bother to check my transmission, power steering and other fluids. I am so mad right! Will report this location to corporate headquarters tomorrow! No wonder they got done extra fast today. Y'all beware!

I do not recommend the place at ALL! Terrible staff who are not customer service friendly. On top of that my car ran out of oil and I have to replace the engine. Very unsatisfactory business.

Darling and Ethan were great. They were prom. They were professional they were able to resolve my request simply and promptly and I was in and out in less time than it took me to grab a bite two blocks away. Although a standard oil change has increased in price significantly in the past few years, it's still the most convenient place around to get a quick oil change.

I am writing this review in regards to the recent oil change that I got on my vehicle. I have had my vehicle for three years and I have always performed the origins to my vehicle or I get it through JJ's auto repairs in Long Beach since I moved to San Francisco in November my vehicle was due for an oil change in February so I took it to this location and come to find out that they end up tightening the oil filter too tight that it broke the housing assembly. Keep in mind that I haven't had my vehicle for three years and have never had this issue before with myself performing my oil change or at JJ's auto repair. Before I moved to San Francisco, I had my transmission flush out and an oil change and all the hose checked my rotors and my brakes and everything was intact. When I spoke to the manager at the Valvoline, he was unprofessional was not concerned about the customers concerned he basically stated that they all go through extensive training and I told him that it's a mistake that was made, and I was hoping he would've been a little bit more attentive to my needs but instead he said that he needed a full diagnostic of what I'm claiming that they damaged to my vehicle and then they're going to submit a claim and who knows how long that would take I told him that I am going to go into contact corporate in regards to this because I feel that they are not being attempted to my needs at the time I did not expect that answer from him let alone the attitude so my next step if they don't reach out to me within 24 to 72 hours like they stated I'm gonna contact the Better Business Bureau and see if they can help me out in regards to the issue of my vehicles currently having now I have to continuously buy oil and add oil because one of the employees end up, tightening the filter too tight and broke the seal. I'm very sorry for having to write this review. I really typically don't write reviews but I thought there was a need for this one

Unfriendly, unhelpful. All these guys standing around. No customers. I arrive my battery is dying. One guy was willing to help tell me some options. He actually cared. The rest nothing but snotty attitude. Thanks to the one decent person at this business. I would NOT recommend this business

I took my vehicle to the location #2607 on 2/5/2024 for fixing diagnostics code P0302. They checked it and told me I have bad coils that causes cylinder misfires. They fixed it and charged me $922.01. After 3 weeks on 2/24/2024, the same sign with same diagnostic code came back. So I took my vehicle back to them. They (Jacob and Ryan) were not able to diagnose the issue and told me to come back on weekdays so their "expert" technician (Will - GM) can take a look. I went back on followng Tuesday (2/27/2024) to get that checked by Will. I am not even sure if Will even checked my vehicle this time, but this time, they called me and told me that they couldn't find anything other than a burnt spark plug this time, which they replaced at no charge. They told me that the problem might be beyond their expertise. When I went to pick up the vehicle in the afternoon, Ryan told me that they fixed the problem. This contradicted with what I was told over the phone earlier that day. It seems the folks at that location don't even communicate the latest status with each other. When I told Ryan about my earlier conversation, he simply defended himself with a response - "this is what I was told". At that point, I asked to talk to Supervisor and he said he is the supervisor!!:-( I asked him what if the problem comes back in 2-3 weeks again. He said just bring the vehicle again and they would take a look.

This is just a very bad service experience. I spent $900 to get something fixed and I am not even sure (neither are your service technicians) if the problem is fixed.

Starting by letting the readers know that this is my first one star review on Yelp. Unfortunately, Randy (one of the managers) and the Jiffy Lube team, have left me no choice.

I went in for a standard oil change and to get my tires rotated. As soon as I left, two of the hubcap rim covers on my car wheels fell off. This has never happened since buying my 2011 GMC Terrain. I saw one roll into the street and was able to retrieve it. I could not retrace and find the other one.

Randy ensured me that he would order the car part and get me a new one because of his team's negligence.

I've called Jiffy Lube multiple times and have called and texted Randy's personal phone. He provided me with his number to assure me that he'd take care of this. It's been 2+ months since I paid for the overpriced oil change + tire rotation. And I haven't heard a word from anyone about my car part.

Randy and Jiffy Lube are clearly avoiding me. I'm always one to take Yelp reviews "with a grain of salt." But these practices have been nothing short of shady and negligent.

These guys are always friendly, professional, and speedy. I know it's a huge chain, but the jiffy lube on Geary is 5/5

Deanzel was awesome! Benefits of being a Jiffy customer: FREE quick look under the car and under hood to assess needs. FREE Penzoil oil top off. Open on Sundays. Deanzel has been working on cars since age 12--he knows his stuff! James was helpful too. Yes oil change prices are higher (be sure to use online coupons) but weekend access and free fluid top ups are worth it.