Services Offered
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Review Highlights
“Last December my iphone stopped charging via Apple cord and Marvan' opened the phone up and gave it a deep clean” in 24 reviews
“I got water damage on my phone screen, and was quoted an obscenely high fix cost from apple that basically was more than the value of the phone.” in 2 reviews
“Long story short, I dropped my Pixel 5a 5G multiple times - but this latest time, the screen stopped working.” in 2 reviews
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About the Business
Business owner information
![Photo of Marvans M.](https://cdn.statically.io/img/s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Marvans M.
Expert cell phone and iPhone computer MacBook iMac ipad Tab Google pixel Samsung Oneplus repairs. premium cell phone accessories and expertly built gaming desktop computers.and cell phone, computer software update & restore. 25year experience 20min to 40min repair
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Overall rating
47 reviews
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- M S.San Francisco, CA010Sep 9, 2022
Marvan's Cell Care is the best and was the least expensive of all the cell phone repair shops I called around town. And Naem is the friendliest person. He worked at Apple in their repairs department so there is nothing he cannot do. Very clean store. I highly recommend.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Mohmed Naem M.
Sep 9, 2022
Thanks you
- Dragmen X.San Francisco, CA01Jul 9, 2024
Best services Best price friendly person
A trustworthy shop
Good quality parts
Warraty 90 to 100dayHelpful 0Thanks 0Love this 0Oh no 0 - Jan 22, 2024
This place is incredible, and the owner is clearly a PRO at his job. I got water damage on my phone screen, and was quoted an obscenely high fix cost from apple that basically was more than the value of the phone. I was shopping around for new ones but in an act of desperation, googled phone repair spots near me (I love my current phone). Saw the great reviews for this spot and decided to give it a try.
At a fraction of a cost (no joke, a fraction), he repaired my screen in front of me in less than 15 minutes. He clearly is very comfortable with his job and has been doing this for 25 years. I would give him my full trust in any repair. HIGHLY recommend this spot if you're looking to not pay obscene amounts to apple, and want an excellent, skilled repair.Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Mohmed Naem M.
Jan 23, 2024
Thank you for choosing our business for your service needs and are very delighted to know you are happy with the service you received. We look forward to helping you with any services in the future you nay need.
- Adele S.Berkeley, CA041Feb 8, 2024
Absolutely wrecked my 2-month-old phone.
Went in for a screen replacement, after that thought it looked strange but was pressured to pay. Went to the Apple Store right after to just pay for a legit screen replacement, and after running tests they found Logicboard / kernel issues and need to replace the whole phone.Helpful 0Thanks 1Love this 1Oh no 0Business owner information
Mohmed Naem M.
Feb 8, 2024
Hi, thank you for the reply. We are sorry you are experiencing this with your phone but you brought us a phone that was already damaged from being dropped. Only the top portion of the screen was working. A logic board/kernal issue does not happen from a replacement of a iPhone screen. If the screen was faulty the worst that will
happen is the screen won’t turn on and you would have to replace it with another screen. But in your case we were able to replace your screen and your phone was functioning, you tested it out at the store and saw it was working.A logic board/kernal issue will happen from physical damage such as you dropping your phone, spilling water, overheating. This issue that Apple diagnosed would still be the same had you not replaced your screen. Furthermore you were not pressured to pay, we asked you if you wanted a original apple display for your replacement or a aftermarket display and you went with the after market screen which we also described to you would have a bit of a different look to it as it is not original. We have a strict no refund policy but we agreed to refund you the cost of the screen minus labor if you returned the display to us, which you said you didn’t want to do either. - Ken O.SoMa, San Francisco, CA02Jun 19, 2024
Replaced phone battery quickly and at a affordable price.Highly recommend. Customers were coming and going,seems to be a popular destination
Helpful 0Thanks 0Love this 0Oh no 0 - Julia S.San Francisco, CA0155Feb 22, 2024
Marvan helped fix my MacBook screen and did an outstanding job! He's efficient, affordable and very fast. Communication was wonderful. Highly recommend!!
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Mohmed Naem M.
Feb 23, 2024
Thank you
- Kristy V.San Francisco, CA27617456Jan 27, 2024
Excellent service! My shattered iPhone lenses were fixed in 15 mins. Quick and easy for a great price!
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Mohmed Naem M.
Jan 27, 2024
Thank you
- Rod L.Mission District, San Francisco, CA093Mar 14, 2024
My Samsung smart watch stopped working even though it was charged. I took it here and they opened it up and found that the issue was that the part of the watch that displays on the watch face wasn't making any contact with the watch component that would allow it to display. He straightened it out in about 20 minutes and didn't charge much for it. Friendly guy too. Made my day as I didn't have time to send my watch to a dealer or insurance company (I don't think I still have insurance on it anyway) because I was going on vacation in a few days and needed my watch to work right now and he did it for me.
Excellent service, low price, quick results!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Mohmed Naem M.
Mar 15, 2024
Thank you so much
- May 4, 2023
I worked with somebody that got her ipad screen fixed and she found Tor on Yelp. I used Yelp to search cell phone repair. I was able to connect to two companies...this one and Tor. Tor said he didn't have the parts yet. Marvan quoted me the best price. I walked by two other cell phone repair shops in SF in Cole Valley and Union Square. They were more expensive. Marvan's was $85 and you pay tax. He took off $5. Tax was pricey. I have never paid to get a screen repaired. Marvan's got it done in about an hour and a half. The shop is in the Sunset near my parents' house and Starbuck's. Good location and got the job done quick.
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Mohmed Naem M.
May 4, 2023
Hi Denise
Thanks - Jazzman C.Ashburn, VA02Feb 20, 2024
I am writing to express my extreme dissatisfaction with the service I received from Marvan's Cell Care. After reading positive reviews, I entrusted them with repairing my phone, but unfortunately, my experience was far from satisfactory.
I initially spoke to the technician about the issues with my phone, explaining that it was having trouble recognizing touch in the middle of the screen and lagging between apps. Communicating with the technician was strained, because of their limited understanding of English. While negotiating the price for the repair, I made it clear that I only wanted the touch screen to be fixed, regardless of whether the crack was directly causing the issues or not.
Upon receiving my phone after the repair, I was dismayed to find several glaring issues. Firstly, the screen was not properly aligned to the edges of the monitor, which significantly compromised the visual quality of my phone. This discrepancy was not communicated to me by the technicians during our discussions.
Furthermore, the touch sensitivity problem persisted, and the phone continued to lag and glitch as before. To make matters worse, the charging port was damaged during the repair process, forcing me to return to the store for further assistance.
Despite my attempts to seek a resolution, the customer service team at Marvan's Cell Care refused to provide a partial refund, citing their policy. This refusal to acknowledge the inadequate repair work and compensate for the additional damage only added to my frustration.
In conclusion, I feel compelled to warn future clients about the subpar service provided by Marvan's Cell Care. Despite some positive reviews, my experience has highlighted their shady practices and lack of accountability. I urge others to exercise caution and consider alternative repair options to avoid further disappointment.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Mohmed Naem M.
Feb 22, 2024
We gave u options for the display between oem and third party display and told you the difference between them and you selected the third party parts for your self. And the person who you sent your device with i also confirmed with him and you guys agreed with third party parts also the charging problems you talking about we always check multiple times before returning the device and everything was working perfectly fine . And we told you we dont mind changing the display you just have to pay the difference of the price for part . And display and charging is totally different thing you came after three days for the charging problem which has nothing to do with that still we did it and didnt charge you and you signed the invoice for the parts you wanted before we did anything and we never talked about refund we have 7 days refund policy but you never contacted about that . Im sorry for inconvenience we try to do out best but idont know what can we do to make you happy in this case.
Thanks - Terrence H.San Francisco, CA24033Nov 13, 2023
Long story short, I dropped my Pixel 5a 5G multiple times - but this latest time, the screen stopped working.
I came across this Yelp listing with so many positive ratings that I had to give it a try. I made an appointment via the website, and that very morning, received confirmation. So I came to the store, dropped off my phone, and about 30 minutes later, I was on my way with a working phone again.
Parts/labor came out to $230 which is kinda high considering the cost of a Pixel 5a, but I think the specific 5a screen probably just costs more at this point. iPhone screen replacements are a bit cheaper, according to their website.
It's been roughly a week later and no issues, glitches or anything. So, I have nothing but positives to say! The store did exactly what I asked for, and the experience was quick and painless.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Mohmed Naem M.
Nov 14, 2023
Thank you
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