Precision Auto Repair

Nothing but my best praises for the folks at Precision Auto Repair. The owner John is honest, knowledgeable, and very thorough. My car broke down nearby with transmission problems -- not good. I drove (barely) it to the nearest auto repair shop, Precision, not having any prior relationship with them or knowing if they are trustworthy. John greeted me and offered to keep my car overnight because it was late in the day. He called me the next morning after a thorough inspection with information about my options, which includes exact costs for new vs. rebuilt transmissions. He answered all of my questions patiently, honestly, and even gave me some good sound advice. When I have decided to pass on the repairs and buy a new car, John gave me information on reputable charitable locations to think about donating to, and kind to keep my car in the shop for the entire next day. When I offered to pay him for his labor/time, he did not charge me a cent. It is comforting to meet decent people such as John and the members of his team in this day and age. I don't know much about cars, but I know people, and these guys are some of the good ones.

Staff was friendly, work proved to fix the problem, pricing was reasonable. Took us on a walk in basis.
Glad to have them nearby!!

John is great to work with! We just had a tire emergency and he got us in quickly and made the repair in time for us to still make it in time to a wedding.

We've also been having routine maintenance done there for the past year. Always easy to book, efficient, and with fair prices!

We love Precision Auto!!! An established and friendly local business, who clearly operate with integrity and competence, as evidenced by the fact that we got referred to them by a friend who is a satisfied customer. They fixed the issue quickly, offered us a fair price, came in under the estimate and under the price quoted by Auto repair shops from the big chains, and were super easy to communicate with and even provided us with reassurance that old car still has much life in it. Moreover, when we had separate car issue that was not in their expertise, they provided us with a referral to another local business that was just as awesome.

still amazed how quickly they turned the car over. Friendly staff and never feel like you're getting pressured to do other fixes. In and out in a matter of days.

John runs an excellent shop. Service is always friendly, prompt and professional. I've never been upsold on a service I didn't need. Prices are always competitive. I've been getting my ol' Honda worked on here for a year and a half now and very lucky to have such a reliable service depot in the area.

Today was my third time bringing my car to Precision.

First time was for an oil change and replacement of both front struts, in February.

Second time was in July, for an oil change and safety check before a big road trip.

Today was because I'd started hearing clicking sounds in my front end.

Before the drop-off, I made the mistake of Googling and found so much alarming information online that I was actually considering whether I should buy a newer car (mine is 15 years old). Steering column? Suspension? CV joints? Is it time to move on and stop putting money into this car?

Then John texted me in the afternoon to let me know that one of the struts from February was the cause and they had replaced it under warranty. I'm embarrassed to confess that I hadn't asked about a warranty 7 months earlier so I was surprised.

They could have blamed the clicking on any number of other things. How would I - an automotive dunce who relies on Google - ever even know?

Trust level: Up. Anxiety level: Down!

My break light went out. Made an appt but was turned away when I called back to say that my trunk lock won't open. John sounded annoyed that how come I didn't disclose that. I didn't understand the problem because I called back as soon as I realized it and my car is not at the shop yet. John said he would not want his mechanics dirtying my interior, crawling inside my car. It means it can be done, but they maybe don't want to do the extra work. I don't even mind paying extra for that. Even questioned me how come I have not gotten around fixing the trunk lock. Caught me off guard. Not really his business. He was rude and grumpy. Disappointing. Unreliable shop. I called another shop and they were more than happy to help. More power to your business :) Lol

They are a family owned automobile repair business for over 50 years. They do excellent work and are priced equivalently for the quality of work they do.

James, Matt and the team have taken care of my BMW for several years. I bought a new one so I won't be seeing them until my warranty ends. They are the most professional repair shop I have ever used. Thanks Precision
Tim Rogers

They helped us immediately when our car battery died!
They were quick effecient and resonably priced.
I highly recommend.