Updates From This Business
We specialize in Sewer & Drain Cleaning.
Give us a call at 415-724-1824 to book an… read more
We specialize in Sewer & drain cleaning,
Give us a call at 415-724-1824 to book an… read more
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Sewer & Drain Cleaning Service.
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Highlights from the Business
Family-owned & operated
Locally owned & operated
Available by appointment
Pet friendly
Established in 2007
Discounts available
Photos & videos
Services Offered
Verified by Business
Review Highlights
“It was easy to schedule an appointment and Ray came by on time and was very easy to work with.” in 109 reviews
“What impressed me the most about Mario was his friendly and positive attitude throughout the entire process.” in 74 reviews
“Efficient, on time, perfect estimate of time and diagnosis and the person providing the service was great.” in 5 reviews
About the Business
Business owner information
R W.
We are a small family local business that is specialized in sewer & drain cleaning, servicing San Francisco & Peninsula since 2007. We are friendly, honest, reliable , respectful, and trustworthy. We will give it our 100%.
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Overall rating
238 reviews
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- Johnson H.San Francisco, CA483466374May 14, 2024Updated review
Precision Rooter & Drain Review
I had a Crazy Clog situation in my house, and I'm so grateful for Mario from Precision Rooter & Drain, who came to the rescue! He's a true plumbing hero! Not only did he took care of the clog and cleared the yard drain like a boss!
Mario's expertise and professionalism were top-notch! He arrived promptly and assessed the situation with precision. He explained the problem to me in a way I could understand, and he patiently answered all my questions.
When it came to the actual work, Mario was efficient and meticulous. He tackled the Crazy Clog head-on, using his plumbing skills to eliminate it. The yard drain was no match for him, either! He left it flowing smoothly as if there was never an issue!
What impressed me the most about Mario was his friendly and positive attitude throughout the entire process. He genuinely cared about solving my plumbing problems and went the extra mile to ensure everything worked perfectly.
The service provided by Precision Rooter & Drain was exceptional from start to finish. The team was responsive, and the pricing was fair.
And here's the bonus: I used them over a decade ago, and they still deserve 5 stars! Their consistency in delivering affordable and helpful service is remarkable. They've been my trusted plumbing experts for years, and I wouldn't hesitate to recommend them to anyone in need.
If you need a reliable and skilled plumber, look no further than Precision Rooter & Drain. And if you're lucky, you might just get Mario or Ray (last time it was Ray) to save the day!
Thank you, Precision Rooter & Drain, and a big shout-out to Mario! You guys rock!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
PRECISION R.
May 16, 2024
Johnson’s, thank you so much! We really appreciate you for taking the time out of your day to share with our community such positive review . And for also being a long time valued customer. It means so much to us. We value your feedback and can’t wait to share this review with our team especially Mario. We are so lucky and proud to have a wonderful team. Thank you once again for your support.
Precision Rooter and DrainNov 28, 2010Previous reviewRay @ Precision Rooter gets 5 stars. Affordable, Quick, plus useful tips. Call them at 415-724-1824.
This AM, my wife had a clogged drain issue. The usual cleaners were no avail. Plunger to no avail. High pressure water thingamabob from Lowes to no avail. I took out the P-trap - all were clean w/o gunk due to the high power water thingamabob. Tried the high power water thingamabob in the outlet and it cleared a bit of the gunk; however, had backflow. So more gunk in an unreachable place. Followed it to one of the cast iron sewer lines which I don't have the tools to get to.
So I called Precision based on Yelp reviews of yore. Got a machine, w/in 10 seconds, a call back from Ray w/ a wknd rate quote. He arrived exactly on time - on the dot. He checked to see if other clogs existed. He said he doesn't have take out the sewer line - instead just go through the sink. He took out some gunk - hair, rust particles, et al. The sink now works and drains well. He restated that theres a 30 day warranty on the work.
And he cleaned up any mess that was there too. Plus, my mom had an issue w/ her toilet running slow - its one of those low flow kohler models. Ray looked at it, and tinkered w/ it and it now flushes better. He also chk'd the yard drain and provide tips on how to avoid potential issues. All for the price he quoted over the phone. Cool.
I asked about future needs for the yard drain - as inevitably the drain may need the use of the industrial snake to clear out any guck.. he said its the same rate as for the sink at most - unless exigent circumstance arise like it being midnight on a holiday weekend thing.. I will definitely use them again.. That's why I've listed their number on the first line - so that I don't have to search for it. I just look up my reviews.. :) - wee l.Millbrae, CA0253Jul 24, 2024
I'd used this company once before years ago to clear some bathtub drains in an apartment building and was satisfied with the work. However, on the latest job, the technician (Mario), working from inside the apartment unit, could not clear the bathtub drain. One option Mario provided is to drill a hole in another part of the drain pipe and put a snake into that hole; but, he says there's no guarantee that it'll work. I mentioned to him that on the previous job, a technician (Ray) had to clear the drains via the vent pipe protruding on the rooftop. But according to Mario, working from the rooftop is against company policy due to liability issues. I opted not to drill a hole in another section of the drain pipe. So, I ended up paying $330 without any resolution. [It's interesting to note that on a 2/27/2024 review posted by another customer, that review mentioned that Ray and Mario hydrojet the clogged roof drains of a 3-story apartment building and Mario gave an informative roof condition report. How can that happen if they're prohibited to go on the roof? Did the company just recently changed its policy? Isn't it an acceptable practice to clear drains via the vent pipes on the roof?]
I ended up calling another plumber and informing him of the situation. The other plumber have no issues with performing work from the rooftop if that is necessary. After some unsuccessful attempts to clear the bathtub drain from inside the apartment, the other plumber went to the rooftop and put a snake down the vent pipe. And within a few minutes, the clog was cleared.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
PRECISION R.
Jul 25, 2024
I appreciate your feedback, and we are sorry we could not clear the drain via rooftop.We do go on roofs as long as we do not need to climb on tall ladders or high rooftops due to fall risk, and 3 story’s is high.the previous customer that you are mentioning is a different scenario and we also used to Hydro Jetter, which is much safer to bring onto a roof versus trying to carry a machine, also the access point to get on top of that three-story roof, which much different and safer. With our company safety comes first, and if a technician does not feel comfortable climbing a tall building, they are not forced to do so. but the proper method would to be to get your plumbing fixed that way it can be snaked from the bathtub without having to go to the rooftop. thank you and have a great day.
- Stephen A.San Francisco, CA0223Jun 30, 2024
Prompt and efficient service. Fixed our drainage issue within about 20 minutes. Very fair price for the service rendered. Recommended.
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PRECISION R.
Jun 30, 2024
Thank you so much Stephen, for taking the time out of your day to write us a review and for the recommendation. It means so much to our company and our community. We appreciate it!
- Francis S.San Francisco, CA010Apr 16, 2024
The service was outstanding Evelyn in the office got back to me the same morning I called, informed me of the charge and quickly scheduled the service. Mario the technician, was courteous, timely and cleaned the drain to perfection. He left the area clean and ready to use.
I highly recommend Precision rooter for any drain related problems.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
PRECISION R.
Apr 16, 2024
Francis,
We are so happy to hear that our teams was able to help you in a timely matter. We understand that your time is valuable. Thank you for your kind words and supporting your local businesses!
Precision Rooter and Drain - Carlos C.Daly City, CA013Mar 22, 2024
Mario is a great technician. Get the job done in less than an hour , very good job and friendly . We do appreciate his work. He come around right away and get the job done . No nonsense. Very reasonably priced
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PRECISION R.
Mar 25, 2024
We appreciate your review Carlos. We are very happy to hear that Mario was able to help. I will make sure we get this message out to Mario! Thank you!
- Elizabeth M.San Francisco, CA2714Jun 8, 2024
They responding quickly with a quote. Mario was on time and very professional. He fixed the problem within the hour allotted. Definitely would use them again.
Helpful 0Thanks 0Love this 0Oh no 0 - Johnny V.San Francisco, CA33136Dec 29, 2023
It was 4pm on a Friday before new year's weekend. My sewage system backed up and my house started to flood. Called a bunch of businesses on Yelp but no one came to my aid. Except for Precision Rooter & Drain. The business owner responded to my inquiry fast and gave me a quote. The technician arrived in a timely manner and was professional. He cleared my sewage system quickly and cleaned up. It was a rainy and cold night too. Now I can use my bathrooms again and don't have to worry about flooding during New Year's Eve. Thank you again for responding to my call for help.
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PRECISION R.
Jan 4, 2024
Johnny,
We’re really grateful and appreciate you taking the time to share your experience and rating with us. Thank you for using our services!
Precision Rooter and Drain - Byron B.San Francisco, CA855015Nov 7, 2023
Called to schedule general maintenance to ensure my main drain line was cleaned out. Mario came out and did a great job. He shared with me an idea on how he would clean it and was very thorough in the process. In and out in less than an hour. Thank you!!
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PRECISION R.
Nov 8, 2023
Thank you, Byron.
We appreciate your business and we are glad we were able to serve you! - Nancy M.San Francisco, CA01Apr 11, 2024
Great work! On time, knew exactly what was the problem was and how to fix it! Mario is the best and very personable too! Thank you so much! *****
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PRECISION R.
Apr 11, 2024
Your welcome!
Also, Thank you Nancy M! For taking the time to leave us a 5 star rating. We are thrilled to hear that you had a positive experience with Mario. We appreciate your support and business! - Eve G.Daly City, CA167106257Jul 22, 2022
Come to find out, homes are suppose to have regular sewer line maintenance.
I'd rather have some preventative measures than deal with emergencies.
This company was responsive, competitive pricing, friendly and honest.
I would definitely recommend them to others.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
PRECISION R.
Jul 22, 2022
Thank you, Eve,for giving Precision Rooter and Drain the opportunity to help you. We appreciate your honest review.