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Review Highlights
“Not only that, but Ricardo was extremely warm, kind, professional, and careful.” in 6 reviews
“Regardless, Duarte personally helped him fish through the trash to try and find it (thank goodness they didn't!” in 32 reviews
“We just had Sandra come do a deep clean on our house, and she left it spotless and organized!” in 8 reviews
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About the Business
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![Photo of Duarte D.](https://cdn.statically.io/img/s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Duarte D.
Sandra's Maid Service specializes in cleaning houses and offices, with full responsibility in doing the best to ensure the satisfaction of our customers. We offer post construction cleaning, maid Services, inside window cleaning, move in cleaning, move out cleaning, office cleaning, and deep cleaning. We look forward to helping you.
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- Daniel K.Bay Area543Jun 24, 2024
Sandra's Maid Service is our first experience hiring professionals to clean our house. We had a fair amount of reluctance before pulling the trigger to invite essentially strangers into our home and our lives to help take care of our home. But we've found it to be so helpful, and the crews at Sandra's Maid Service have been great.
Sandra's has been cleaning our home for several months now, coming over every other week. For the first clean, they did a deep clean on our whole house, and after that they've been doing just our bathrooms and kitchen.
At first, I wasn't quite sure how I felt about Sandra's having multiple crews. I was worried that I'd have a large group of people I wouldn't recognize going in and out of my home. And I was worried that different crews wouldn't remember how we wanted things to be done. But to my surprise, all the crews remember the particular details we're... well... particular about. And because there are only a few crews and we've met all of the folks who clean our house, we've found our worries to be unwarranted.
I also appreciate how open they are to feedback. I'm picky about the floors, so I asked them if they could focus on making them streak-free, and they've been doing great since I've asked. And I asked them to leave the trash by the garage door and all the crews do that as well. It's nice that they coordinate with each other.
An unexpected positive of having Sandra's clean our home is that they organize our stuff in ways we hadn't thought of, so we've learned from them about how we could do things differently ourselves.
Overall, we're really happy with Sandra's services. It's been a great peace of mind to not stress about cleaning and maintaining certain parts of the house. They're always friendly and try not to disturb us while we're working. And it's easy to communicate with them and confirm the cleaning schedule.Helpful 1Thanks 0Love this 0Oh no 0 - Charlie T.San Mateo, CA134Jan 9, 2024
We are so happy that we found Sandra's Maid Service! We're tried several and this is the best:
- They make a genuine effort to understand what we want done in particular (for example, focusing on specific areas, cleaning our condo balconies)
- Arrive on time
- Write back quickly
- Are friendly.
- Are careful with our belongings ie. don't knock around furniture
Additionally with covid, they have been prepared and respectful. We feel comfortable with their policies.
Special shout out to Duarte, Ricardo and Ronaibe!Helpful 0Thanks 0Love this 0Oh no 0 - Brenda D.Placentia, CA971125361Feb 27, 2024
Found this service when I first moved to the area a few years back then started utilizing them regularly for 2023. Fair pricing, great service, and easy to make appointments. Would definitely recommend them!
Helpful 1Thanks 0Love this 1Oh no 0 - Jessica G.Nipomo, CA3174Dec 4, 2023
We found this service provider here, on Yelp. Our pricing inquiry was answered within 24 hours. Our initial cleaning was done today and we could not be happier with the result. Exceptional customer service at a fair price!
Helpful 1Thanks 0Love this 0Oh no 0 - Alan D.San Bruno, CA011Apr 5, 2024
I'm Really happy with Sandra's maid service just coming to cleaning my office and I'm really impressed tollaty recommends 5 star for sure thank you everyone
Helpful 0Thanks 0Love this 0Oh no 0 - Kartik K.Lakeshore, San Francisco, CA01Feb 28, 2024
Definitely went above and beyond! Usually, its typically not part of the job to organize but they really went the extra way to do a good job cleaning while keeping things organized and respecting where things go. They even made some changes for the better. Will definitely ask them again next time
Helpful 1Thanks 0Love this 0Oh no 0 - Jim W.San Mateo, CA972714Aug 4, 2021
I called Sandra's yesterday for the first time . They arrived at 730 am the next morning as promised . Two very nice young ladies, eager to start carrying all of their equipment. Very professional. The price they gave me was right in the middle of the estimate range they promised .
So I just got home . They did a fabulous job . Everything looks and smells great . Shiny counters, shiny microwave, shiny windows and fridge . Shining bathroom . My studio looks like a hotel suite now . When you are checking into the grand Hyatt . It looks and smells like that . Very excellent job !!!see the pictures below .Helpful 3Thanks 0Love this 2Oh no 0 - Samajha G.San Francisco, CA02Nov 9, 2023
We've used Sandra's Maid Service for 3 years now and every member of their team have been incredible. I always do a happy dance when I walk into the house after their cleaning. They are quick and thorough and extremely friendly. Duarte is also great with communications and response. Absolute professionals. I highly recommend having them in your.....
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Stenio D.
Nov 9, 2023
Really appreciate thank you very much I hope we stay working together for long time
- Ralph S.San Mateo, CA016Oct 6, 2023Updated review
I've been a satisfied client of Sandra's Maid Service for years. They clean my house from top to bottom. They even clean the backyard tables, and change the sheets when asked. They are professional and flexible with schedules. Their work is always top-notch and their rates are reasonable.
Helpful 0Thanks 0Love this 0Oh no 0Nov 17, 2016Previous reviewSandra and her team have cleaned my home now for a few months, and I am very pleased! They are prompt, thorough, careful, reliable, and have some flexibly with their schedule. I am extremely pleased with their service. Highly recommended.
- Anthony C.Burlingame, CA09Oct 5, 2023
I have been using Sandra's since 2019, they do a good job and I haven't had any problems. From time to time I ask them to do something differently and they do it. I'm a pretty cluttered person normally so they are a huge help for me.
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Stenio D.
Oct 5, 2023
We are really happy for working for you thank you
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