Tower Car Wash

I pull over, guy comes to me, just to confuse me if I wanted a hand wash, car wash, machine wash. Im like, dude, I need a car wash that includes the rims. Guys says, well, do you only want the rims cleaned? I'm like really?, He answers: you would be surprised I had a guy come to get jus the rims cleaned. I said, Im not that guy, can you wash my car? Guy says, well I do not know what wash you want you have to choose, gives me a paper with 6 options to wash my cars, just to confuse me more, I said I came here before and I want the same thing, he said, let me check your plate # to see what you got last time. Comes back with no info. Gives me the paper and says I have to choose, now I have to think on a Saturday. I choose the deluxe.
Inside...
I go to pay, I pull $4.50 change from my car thinking I never use this change anymore, meters take cards and Gpay and I have no use for it so It tell the cashier, please use the $4.50 in change as part of payment and charge the remaining $46 on the card, she looks at me says what is this? I said these are Susan B Anthony $1 coins, she says oh, I never scene them before I said so, its US currency, She said nooo, I cant accept them so at that point I was like, of course you won't because you work for the guy who could not sell me a simple car wash.
I pay with card.
Outside:
They call my car, it looked good, I tip the guy with guess what, Susan B Anthony dollars. I go to my next stop, I see that the back window was half cleaned and that they forgot one of their blue towels in my passenger side.

What is really goin on? Is it training? Is it workers who do not want to think? Is it the lack of ownership presence while expecting things to be good. Well things are not good, this is the 2nd time I am disappointed in this place and I keep it real usually.
Thanks

I have just spent $189 for the detailing of my car.
Worst service I have had in my life.
Complete waste of money, the car is still dirty.

Not bad service and quality for the money.
Will go back again. Workers are polite and
attend to your requests.

Unfortunately this car wash is no longer touchless, which was the whole reason I went there in the first place. $40 for a hand wash? No problem... but the machine really doesn't bode well for your cars paint.

I never said something when I paid $47 but today I paid $99.99 and their job finish like this , really bad service, so don't waste your money at this place ...

Used to get my car washed here regularly, and they always did a great job. After an absence of several months (for various reasons), I went back, only to discover that the wash is no longer "touchless", which was the main reason I went there in the first place. I'm sorry to say that, because they now use spinning (and possibly abrasive) brushes, I will no longer patronize them.

I was really surprised that this place was still here because i heard they sold the property,and i think they are putting up condos? I haven't been here in 100 years, Lmao! For how long the lines can get, they are really fast here, and they do a great job in detailing your car.
I know it's a short review,but that's all there is to say about this car wash place,lol oh the workers here were really nice.
Thanks for reading my review.
~Lizzie~

I used to go to this place religiously for the past 10 years as it was a hand was for about $45 and they did a great job.

I went this past week and paid and walked into the cafe and to my surprise - there was no hand wash anymore. The people had been replaced by rotating brushes. I ran back out and asked and he said a hand was was now $80. What a rip off. I tried to get a refund but too late - won't be coming back anymore.

Also - it took forever to get the car dried as it looks like they've cut a lot of positions.

Had a basic car wash ($39.99) here and even though I was satisfied with the wash, I was a little frustrated after seeing a chip on my windshield. I would know that it wasn't there before the car wash because I look at my dash cam each time I start my car, and that's when I noticed it.

I suppose it happens in any traditional drive thru car wash but oh well. I won't come back. I then recommend going to Castro Car Wash instead where they wash your car by hand. Long as the interior of your car isn't super dirty, you can avail their basic wash for $45.

Wow. This place is NO longer hand wash. They got rid of most of their workers and replaced the car wash with the automated brushes. Crapola! No me gusta!!