Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, TVs, phones, and cameras to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions,power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled,all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax).File at Asurion.com/amazon.
- No hidden fees.For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows with Prime
Try Prime
and start saving today with fast, free delivery
Amazon Prime includes:
Fast, FREE Delivery is available to Prime members. To join, select "Try Amazon Prime and start saving today with Fast, FREE Delivery" below the Add to Cart button.
Amazon Prime members enjoy:- Cardmembers earn 5% Back at Amazon.com with a Prime Credit Card.
- Unlimited Free Two-Day Delivery
- Streaming of thousands of movies and TV shows with limited ads on Prime Video.
- A Kindle book to borrow for free each month - with no due dates
- Listen to over 2 million songs and hundreds of playlists
- Unlimited photo storage with anywhere access
Important: Your credit card will NOT be charged when you start your free trial or if you cancel during the trial period. If you're happy with Amazon Prime, do nothing. At the end of the free trial, your membership will automatically upgrade to a monthly membership.
$349.99$349.99
Ships from: Amazon.com Sold by: Amazon.com
$267.83$267.83
Ships from: Amazon Sold by: Amazon Resale
Image Unavailable
Color:
-
-
-
- To view this video download Flash Player
- 8 VIDEOS
Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black)
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Brand | Shark |
Model Name | AI Ultra |
Special Feature | Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation See more |
Color | Gray, White, Black |
Product Dimensions | 13.08"L x 8.43"W x 13.9"H |
|
| ||||
|
|
About this item
- INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.SharkClean App & Voice Control
- NO SPOTS MISSED: With Matrix Clean, the robotic vacuum cleans in a precision matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
- IT EMPTIES ITSELF: The bagless, self-emptying base holds up to 60 days of dirt and debris. The bagless base does not require any additional purchase of disposal bags like traditional auto empty robots.
- SELF-CLEANING BRUSHROLL: Digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
- PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
- PERFECT FOR HOMES WITH PETS: With powerful vacuum suction, Shark’s self-cleaning brushroll, and self-empty system the robot captures pet hair, dirt, and debris with ease.
- HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
- EXTENDED RUNTIME: With Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off.
- WHAT'S INCLUDED: Shark AI Robot, XL Self-Empty Base, 2 Side Brushes & 1 Filter.
Customer ratings by feature
Buy this product as Renewed and save $50.04 off the current New price.
(60)
Works and looks like new and backed by the Amazon Renewed Guarantee
Frequently bought together
Similar items in new arrivals
- Shark EZ Wi-Fi Connected Robot Vacuum with XL Self-Empty Base - RV911AE (Renewed)FREE Shipping by AmazonGet it as soon as Thursday, Aug 15Only 1 left in stock - order soon.
- Shark UZ865H Stratos Cordless Vacuum with Clean Sense IQ, DuoClean PowerFins HairPro, Includes Duster Crevice Tool & Anti-Allergen Brush, Up to 50 Minute Runtime, Gray (Renewed)FREE Shipping by AmazonGet it as soon as Friday, Aug 16
- Shark ION Robot Vacuum R75 with Wi-Fi and Voice Control, 0.45 Quarts, in Smoke and AshFREE ShippingGet it Aug 21 - 23
- Shark ION Robot Vacuum RV761 with Wi-Fi and Voice Control, 0.5 Quarts, in Black and Navy blue$29.99 shippingGet it Aug 14 - 16Only 9 left in stock - order soon.
- Shark WS642AE WANDVAC System, Ultra-Lightweight Powerful Cordless Stick Vacuum with HEPA Empty Base, Anti-Allergen Complete Seal, PowerFins, Self-Cleaning Brushroll & Pet Tool, White (Renewed)FREE Shipping by AmazonGet it as soon as Thursday, Aug 15
Product information
Brand | Shark |
---|---|
Model Name | AI Ultra |
Special Feature | Smart Mapping, Self-Emptying, Bagless, Pet Hair Pick Up, Obstacle Avoidance, Lightweight, LiDAR Navigation |
Color | Gray, White, Black |
Product Dimensions | 13.08"L x 8.43"W x 13.9"H |
Included Components | (2) Side Brushes, Filter, Shark AI Robot, XL Self-Empty Base |
Filter Type | Cartridge |
Battery Life | 60 days |
Capacity | 0.27 Gallons |
Power Source | Battery Powered |
Are Batteries Included | Yes |
Control Method | Voice |
Compatible Devices | Google Assistant, Amazon Alexa |
Form Factor | Robotic |
UPC | 622356588317 |
Item Weight | 15.25 pounds |
Manufacturer | SharkNinja |
ASIN | B09T4YZGQR |
Country of Origin | China |
Item model number | AV2511AE |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #4,439 in Home & Kitchen (See Top 100 in Home & Kitchen) #6 in Robotic Vacuums |
Number of pieces | 5 |
Warranty Description | 1 year limited warranty. |
Batteries required | Yes |
Warranty & Support
Feedback
Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black)
Share:
Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.
Where did you see a lower price?
Fields with an asterisk * are required
Videos
Videos for this product
1:27
Click to play video
Honest Review of Shark Robot Vacuum 1 Year After Buying
The Brambila's
Videos for this product
3:34
Click to play video
My new favorite product to make our busy life easier!
7 seasons
Videos for this product
6:31
Click to play video
FULL Demo Of The New Shark AI Robot Vacuum
Spencer Mecham
Videos for this product
10:35
Click to play video
How To Setup the Shark AI Ultra Robot Vacuum
JUST A DAD
Videos for this product
1:49
Click to play video
The best robot vacuum I've ever owned.
Fresh and Felicia
Videos for this product
18:27
Click to play video
Shark Robot Vacuum with IQ Navigation Review
JUST A DAD
Looking for specific info?
Product Description
The Shark AI Ultra Self-Emptying Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for a whole-home clean. Features include: Shark's powerful suction power, Matrix Clean Navigation for a deeper clean, Precision Home Mapping for a precise cleaning and object avoidance, and a 60-day capacity bagless base.
Top Brand: Shark
Compare with similar items
This Item Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, Self-Empty Base for Homes with Pets, Carpet & Hard Floors (Silver/Black) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -42% $349.99$349.99 List: $599.00 | -9% $499.99$499.99 List: $549.99 | -21% $549.99$549.99 List: $699.99 | $420.00$420.00 | $299.99$299.99 | -49% $359.99$359.99 List: $699.99 |
Delivery | Get it as soon as Thursday, Aug 15 | Get it Aug 19 - 22 | Get it as soon as Thursday, Aug 15 | Get it as soon as Thursday, Aug 15 | Get it Aug 14 - 16 | Get it as soon as Thursday, Aug 15 |
Customer Ratings | ||||||
Suction power | 3.8 | 4.3 | 4.2 | 3.9 | 3.7 | 4.2 |
Value for money | 4.0 | 3.6 | 4.2 | 4.2 | — | 3.8 |
For deep cleaning | 3.4 | — | 3.6 | 3.5 | 3.4 | 3.7 |
Noise level | 3.8 | — | 4.0 | 4.0 | — | 3.8 |
Battery life | — | 3.5 | 4.0 | — | — | 4.1 |
Sold By | Amazon.com | Tazzeys, LLC | Meco Innovations | wacky jacky | Good As New Electronics | Roborock Technology Co. Ltd |
surface suggestion | Carpet & Hard Floors | Carpet | Carpet, Hard floor | Hard Floor,Carpet | Carpet | Carpet, Marble, Wood, Tile, Upholstery |
batteries included | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
battery average life | 60 days | 110 minutes | 180 minutes | 120 minutes | 60 days | 240 minutes |
compatible devices | Amazon Alexa, Google Assistant | Amazon Echo | Amazon Echo | Amazon Echo, Google Home | Alexa | Smartphones, Amazon Echo, Google Home |
weight | 15.25 pounds | 1.83 pounds | 23.6 pounds | 15.25 pounds | — | 16.5 pounds |
Brands in this category on Amazon
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are happy with ease of emptying the robotic vacuum cleaner. They mention that it is easy to use and clean. However, some customers have reported durability issues with the vacuum cleaner, saying that it stopped working in mid-run. Customers have mixed opinions on quality, suction, mapping, value, ease of use, and noise.
AI-generated from the text of customer reviews
Customers like the ease of emptying the robotic vacuum cleaner. They say the self-emptying feature is awesome, and the canister is easy to empty. They also mention that the base is bagless and the vacuum auto dumps during a run if needed.
"...- The vacuum empty’s automatically into the dustbin...." Read more
"...The Shark returns to it's base and empties itself without any intervention on my part...." Read more
"...The self emptying feature is awesome. I love that I don’t have to remember if I emptied it already before running it...." Read more
"...The dock’s reservoir needs to be emptied after 3-4 house cleanings...." Read more
Customers are mixed about the quality of the robotic vacuum cleaner. Some mention it does surprisingly well at cleaning rugs and mats, and does a good job of navigating around. It seems to vacuum logically and not charge around in. However, others say it doesn't clean well, and especially not pet hair. It requires you to clean the dust collection container instead of just pulling out.
"...if you have allergies, this thing picks up a ton of dust. Since we don't have a pet (yet) it mostly picks up some food, hair and dust on the floor...." Read more
"...So yeah, the robot does a great job at cleaning, the base does its thing well, but the app is meh, and alexa integration is a joke...." Read more
"...of let me run it right away and instead of mapping the house it just started cleaning. I put it back on the charger and let it go to 100%...." Read more
"...As for a Shark...I love mine. Works great, does what it is supposed to do. The only house I wouldn't think this is perfect for is multi floor homes...." Read more
Customers are mixed about the ease of use of the robotic vacuum cleaner. Some mention that the app is relatively easy to use, and the map is simple enough. They say the vacuum easily navigates your home with almost zero hassle. However, some customers feel the app leaves much to be desired, has some quirks, and is frustrating. They also mention that it does not show progress during a clean, and that the errors don't always make sense.
"...You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room...." Read more
"...It works fine, but you have to refresh the app (close and open) to get data to update sometimes, like charge percents...." Read more
"...Both apps are intuitive and work well...." Read more
"...However, it takes less time because there is so much less mess on the floor...." Read more
Customers have mixed opinions about the mapping feature of the robotic vacuum cleaner. Some like it, saying it does a pretty good job of mapping the rooms and floorplans. Others, however, say that it struggles with developing a decent map and produces a confusing map. They also mention that the mapping is more of a joke than a feature, and that they have to map the entire house.
"...The thing definitely knows where its going, but it takes a while to draw the map!..." Read more
"...It was super efficient at mapping...." Read more
"...You also can't zoom into maps and see little tracks where the unit has run. Other vacuums has little trails on where the unit went...." Read more
"...UPDATED 2/19/20Mapping works now, had to delete the map once , run it three times, and bang! house mapped. Room specific vacuuming unlocked!..." Read more
Customers are mixed about the value of the robotic vacuum cleaner. Some mention it's well worth the price, a great investment for your home, and a good purchase, while others say it'll be a waste of money. It's also relatively pricey compared to other robot vacuums on the market.
"...I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot...." Read more
"...The amount of dirt it collects is both impressive and gross. It’s a little pricey but I would definitely say it’s worth the money." Read more
"...no longer a luxury to my home, they are a requirement, utterly worth every penny. As for a Shark...I love mine...." Read more
"...it works well, but so far, it's been disappointing and I'm not sure it's worth the money, although I plan to keep it...." Read more
Customers have mixed opinions about the noise produced by the robotic vacuum cleaner. Some say that it is very quiet, while others say that the self-emptying feature is loud. Some customers also mention that the vacuum is slightly louder on the tile than the carpet, but it is much quieter than a dishwasher. Some complain that the product makes lots of clicking and clunking noises, which makes them wonder if the thing is defective.
"...If it's on "Eco" or "Normal" it's even quieter. I find the default setting of "Normal" does well for my home (all hardwood floors with area rugs)...." Read more
"...-it is slightly noisy and takes a while to clean...." Read more
"...Definitely quieter than a standard vacuum. We have pets, so you can select a setting to return to the base to empty every 30 minutes...." Read more
"...The resume was a tad annoying the first time I ran it however, as the machine had previously been run around 5pm, and stopped its run at 6...." Read more
Customers are mixed about the suction of the robotic vacuum cleaner. Some mention it has good suction, better than other vacuums they've tried, and it maneuvers around just fine. However, others say that after a year the sucker just seems to die down and no matter how much air they blow, the vacuum gets stuck on nothing. It also gets stuck in fabrics and on curtains.
"...It seems to avoid getting stuck better than all my other vacs, and it has no trouble finding its dock and docking itself like some vacs...." Read more
"...from Amazon and I like it but some reason after a year the suction just seems to die down and no matter how much air I blow through it it doesn't..." Read more
"...The shark never gets caught in a corner or tight spot when there is a path out. Our Neato used to get caught frequently for no good reason...." Read more
"...The Shark - I named mine "Jaws" - is way better! It is quieter, doesn't get stuck, seems to vacuum logically and not charge around in seemingly..." Read more
Customers are dissatisfied with the durability of the robotic vacuum cleaner. They mention that it starts crashing and having a lot of problems after a few days. The software will randomly die and the on off switch must be toggled to reboot it. Some customers also say that the arm brush keeps breaking and falling off.
"...Even brand new it sounds like it's breaking. It's got like a grinding crunching noise when the bar spins underneath the machine...." Read more
"...Rube Goldberg would be proud.Update 4:Scheduled runs often fail complaining: "... cannot run because its dust cup is missing."..." Read more
"...When that happens an error occurs and the shark ceases operation. This issue is simple to fix...." Read more
"...But then came the day when she started out and then stopped after 2 or 3 feet, whining about her side brush being stuck...." Read more
Reviews with images
-
Top reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
So here we go...
Pros:
-it literally cleans about 95% of your floors. Hair is not a problem, tangling on the roller is not a problem, larger debris is generally not a problem (I had some things here and there get missed the first go around, but I mostly see that it has problems on carpets, which we have mostly hardwood floors so not a big deal).
-it mapped out our first floor, which is sizeable, in about 2 go cleanings. I was worried about this as a large amount of reviews stated that it took 30 or more cleanings to map their house out and it still didn't map it correctly. The one thing I noticed about these reviews is that they are mostly from from a year ago, so I'm assuming that there has been a software update since then to address this issue. It was super efficient at mapping.
- I see this as a pro, but some might not, is that it teaches you to adjust your cleanliness behaviors. You need to keep the floors free of obstacles (as much as possible) in order for this robot to do its job, which means moving your shoes, picking up toys, moving chairs, etc. It was good for my wife and i to adapt better habits anyway and this was a good way to Kickstart that for our household.
- if you have allergies, this thing picks up a ton of dust. Since we don't have a pet (yet) it mostly picks up some food, hair and dust on the floor. Man does it help. My allergies have been much better over the past 2 months.
- some people gave the app negative reviews, but I found it helpful overall. It is simple, easy and quick to make adjustments on.
-you really don't have to empty this but once a month. And, honestly, I could get away with maybe once every 2 months instead. Don't forget to do a monthly maintenance check and clean the filter, but this is a 5 minute routine once a month. Much easier than busting out the bulky vacuum all the time.
CONS
-speaking of the app, it needs a no go zone feature. The magnet strips, while great, don't effectively help in managing the bots path all the time. Make sure to tape it or use 3m sticky stuff to keep it on the floor otherwise your bot will try to suck it up and take it for a ride with it. The no go zone feature would be helpful for wire areas, furniture, or kid play areas. I hear it is supposed to come along sometime in the future, hopefully soon.
-carpet cleaning is a little bit of an issue. We have a giant area rug in our living room and it sometimes has issues with picking up stuff. Luckily, the bot does 2 or 3 sweeps, which most times gets the debris or fuzzies on our carpet, but not all the time. This is indicated on YouTube reviews that I watched before I purchased this, so I knew what to expect.
-it is slightly noisy and takes a while to clean. I advise to make the schedule while you are not home, because it can change your daily routine pattern. Generally, it takes about an hour and a half to clean our 600 square foot first floor. I keep it on normal mode, but there is a higher power suction mode that is louder. So get ready to turn the volume up on your TV. I did hear from a roomba user though that this bot is quieter, so I guess it's subjective.
-this is more if a personal gripe, it might not be a big deal for you, but I was hoping to have a meet the Jetsons vibe when I connected it to my alexa. I wanted to say "alexa, clean the kitchen" and it do just that. Unfortunately, it doesn't do different room commands, it just does its normal full routine. You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room. Still, if you have a kitchen mess and you want to use verbal commands through alexa skills to do something while you are continuing chores or cooking, it would be a nice touch if it did it. Oh well, that's just me.
Overall a great purchase. Currently, I got mine for roughly 315 and I am doing monthly payments with Amazon, which I love this feature of Amazon's payments. I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot. I did a ton of research on different vacuums and this one is in the top 5 (as of right now). I highly recommend this to anyone with similar lay out as us (mostly hard wood floors with area rugs). I found the cons to be just nit picking at its performance, and overall it makes our life 80x easier. I give it a 4.5 out 5 for my personal home and I hope this review was helpful.
1 year update:
Dog hair: Still going strong and still highly recommend for those with mostly hard wood floors or linoleum. In fact, I recommended it to my mom and dad and now they have one and love it. We did finally get to test it with some serious dog hair. We had an Australian Shepard (which has super thick and clingy fur) and another dog that visited for several days. Both are extremely active and were all over our floors and our one carpet area. They left a ton of fur and it did take 3 or 4 cleanings to get up about 80% of the hair. Whatever was left over was bunched up on the carpet and was easily removable thanks to shark. Just be prepared to wait a few days for the fur to be cleaned up in the carpet. If it's hardwood then it is cleaned up instantly.
Hair and roller blade: I have not had any issues with the roller blades and hair tangling. I had to untangle some hair that rolled to the center twice. It is an easy fix. Take scissors and a quick snip and boom solved the problem. The big thing is that it doesn't hinder the cleaning ability of the vacuum.
Parts: I haven't had to replace any of the parts yet on it. Just keep up with monthly maintenance and it will hold up. Clean the filters and the dust cup monthly and it will run smoothly. The battery life is still the same too. No issues with battery degradation.
Errors and software stuff: so the errors are minor with this robot. It is the occasional bumper is stuck and that the dust cup needs to be emptied, which is nice if you forget to keep up with maintenance. The only issue I have with the software is that it used to be able to clean specific rooms when I originally got it, but now it doesn't allow me to do that at all. It's a bummer since sometimes I still stuff in the kitchen and I just want it to do that room, not an entire cleaning again. Also, and this is a small gripe, but I wish that I could have the robot automatically go to max suction mode every cleaning. Instead, I have to go to my shark app on my phone and change it from normal mode (which is its default cleaning mode) to max.
Overall, I would still say this is a 4.5 out of 5. Minor issues, but still totally worth it.
Reviewed in the United States on January 24, 2021
So here we go...
Pros:
-it literally cleans about 95% of your floors. Hair is not a problem, tangling on the roller is not a problem, larger debris is generally not a problem (I had some things here and there get missed the first go around, but I mostly see that it has problems on carpets, which we have mostly hardwood floors so not a big deal).
-it mapped out our first floor, which is sizeable, in about 2 go cleanings. I was worried about this as a large amount of reviews stated that it took 30 or more cleanings to map their house out and it still didn't map it correctly. The one thing I noticed about these reviews is that they are mostly from from a year ago, so I'm assuming that there has been a software update since then to address this issue. It was super efficient at mapping.
- I see this as a pro, but some might not, is that it teaches you to adjust your cleanliness behaviors. You need to keep the floors free of obstacles (as much as possible) in order for this robot to do its job, which means moving your shoes, picking up toys, moving chairs, etc. It was good for my wife and i to adapt better habits anyway and this was a good way to Kickstart that for our household.
- if you have allergies, this thing picks up a ton of dust. Since we don't have a pet (yet) it mostly picks up some food, hair and dust on the floor. Man does it help. My allergies have been much better over the past 2 months.
- some people gave the app negative reviews, but I found it helpful overall. It is simple, easy and quick to make adjustments on.
-you really don't have to empty this but once a month. And, honestly, I could get away with maybe once every 2 months instead. Don't forget to do a monthly maintenance check and clean the filter, but this is a 5 minute routine once a month. Much easier than busting out the bulky vacuum all the time.
CONS
-speaking of the app, it needs a no go zone feature. The magnet strips, while great, don't effectively help in managing the bots path all the time. Make sure to tape it or use 3m sticky stuff to keep it on the floor otherwise your bot will try to suck it up and take it for a ride with it. The no go zone feature would be helpful for wire areas, furniture, or kid play areas. I hear it is supposed to come along sometime in the future, hopefully soon.
-carpet cleaning is a little bit of an issue. We have a giant area rug in our living room and it sometimes has issues with picking up stuff. Luckily, the bot does 2 or 3 sweeps, which most times gets the debris or fuzzies on our carpet, but not all the time. This is indicated on YouTube reviews that I watched before I purchased this, so I knew what to expect.
-it is slightly noisy and takes a while to clean. I advise to make the schedule while you are not home, because it can change your daily routine pattern. Generally, it takes about an hour and a half to clean our 600 square foot first floor. I keep it on normal mode, but there is a higher power suction mode that is louder. So get ready to turn the volume up on your TV. I did hear from a roomba user though that this bot is quieter, so I guess it's subjective.
-this is more if a personal gripe, it might not be a big deal for you, but I was hoping to have a meet the Jetsons vibe when I connected it to my alexa. I wanted to say "alexa, clean the kitchen" and it do just that. Unfortunately, it doesn't do different room commands, it just does its normal full routine. You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room. Still, if you have a kitchen mess and you want to use verbal commands through alexa skills to do something while you are continuing chores or cooking, it would be a nice touch if it did it. Oh well, that's just me.
Overall a great purchase. Currently, I got mine for roughly 315 and I am doing monthly payments with Amazon, which I love this feature of Amazon's payments. I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot. I did a ton of research on different vacuums and this one is in the top 5 (as of right now). I highly recommend this to anyone with similar lay out as us (mostly hard wood floors with area rugs). I found the cons to be just nit picking at its performance, and overall it makes our life 80x easier. I give it a 4.5 out 5 for my personal home and I hope this review was helpful.
1 year update:
Dog hair: Still going strong and still highly recommend for those with mostly hard wood floors or linoleum. In fact, I recommended it to my mom and dad and now they have one and love it. We did finally get to test it with some serious dog hair. We had an Australian Shepard (which has super thick and clingy fur) and another dog that visited for several days. Both are extremely active and were all over our floors and our one carpet area. They left a ton of fur and it did take 3 or 4 cleanings to get up about 80% of the hair. Whatever was left over was bunched up on the carpet and was easily removable thanks to shark. Just be prepared to wait a few days for the fur to be cleaned up in the carpet. If it's hardwood then it is cleaned up instantly.
Hair and roller blade: I have not had any issues with the roller blades and hair tangling. I had to untangle some hair that rolled to the center twice. It is an easy fix. Take scissors and a quick snip and boom solved the problem. The big thing is that it doesn't hinder the cleaning ability of the vacuum.
Parts: I haven't had to replace any of the parts yet on it. Just keep up with monthly maintenance and it will hold up. Clean the filters and the dust cup monthly and it will run smoothly. The battery life is still the same too. No issues with battery degradation.
Errors and software stuff: so the errors are minor with this robot. It is the occasional bumper is stuck and that the dust cup needs to be emptied, which is nice if you forget to keep up with maintenance. The only issue I have with the software is that it used to be able to clean specific rooms when I originally got it, but now it doesn't allow me to do that at all. It's a bummer since sometimes I still stuff in the kitchen and I just want it to do that room, not an entire cleaning again. Also, and this is a small gripe, but I wish that I could have the robot automatically go to max suction mode every cleaning. Instead, I have to go to my shark app on my phone and change it from normal mode (which is its default cleaning mode) to max.
Overall, I would still say this is a 4.5 out of 5. Minor issues, but still totally worth it.
The base and charge-and-resume functions are also incredibly cool. I put my base on the pad in a carpeted living room, and the shark reliably finds home, drives up, pulls a 180 and backs in. The vacuum base is pretty slick, and takes about 8-10s to clean out the bot, which it does twice in a cleaning cycle for me, once at the 30 min mark to empty the bin, and once when its been running for an hour to re-charge. The resume was a tad annoying the first time I ran it however, as the machine had previously been run around 5pm, and stopped its run at 6. By the time it recharged at 10pm, it was ready to go back to humping the fireplace, which would have been nice to have known in the app. And yes, a full battery charge takes roughly 4 hours, which is fine. While LI-ION batteries should be able to charge faster, a slower charge will preserve functionality.
On the software side of things, the app is nothing to write home about. It works fine, but you have to refresh the app (close and open) to get data to update sometimes, like charge percents. A refresh button would be nice for those of us sitting there watching the battery charge.. Get used to the little GIF of the shark bot making three passes, and the circular loading icon. Even with a Note 8, it still takes about 10s for initial load. The thing definitely knows where its going, but it takes a while to draw the map! So far i'm on run number 4, and its at 20% drawn, though the history gives me a very accurate idea of where it has been. As for scheduling, it works, and it will start exactly when you ask. the bot will run for an hour and stop, and as far as i can tell, you can't change how long it runs for. You also can't change power levels for scheduled cleanings, only while the cleaning is occuring, which is a huge gripe. I'd love to be able to tell it to clean the carpeted rooms in the house with extra power, but i'd have to be watching the app from home to do that.
If you're buying this for the Alexa integration, don't! Its just a skill. so you can tell Alexa to make the shark start, stop, and go to base, but thats about it. Grouping via the Alexa app, to turn on the applicable lights when the robot is out of the dock? nope. Scheduling via Alexa? nope. I don't have mapping done yet, but i could assume telling alexa to ask the shark to clean a certain room doesn't exist.
So yeah, the robot does a great job at cleaning, the base does its thing well, but the app is meh, and alexa integration is a joke. If you don't have a smart home and want a robot that cleans well without having to disassemble the bot daily, this is a good contender.
Pro/con list:
+Great cleaning
+VSLAM works great,
+Vacuum base is awesome
+finds home and docks reliably
+App allows you to control bot from anywhere
+maps of cleaned area even before an official map is generated
Battery life of 60-90 minutes
four hour charging
a little noisy, audible clicking
-lack of scheduling options
-amazon Alexa integration is a joke
-app takes a while to load, close/open sometimes faster than waiting for charge and status data to update
Top reviews from other countries
The suction power is phenomenal, effortlessly picking up dust, pet hair, and debris from both carpets and hardwood floors. I love how it navigates around furniture and obstacles with ease, ensuring that every corner of my home gets cleaned. The self-emptying base is a fantastic feature, saving me time and effort while keeping the vacuum running efficiently.
One of my favorite aspects is the advanced mapping technology. It creates a detailed map of my home, so it knows exactly where to clean and avoids areas I don't want it to go. The battery life is impressive, easily handling my entire home on a single charge.
The Shark is quiet, efficient, and incredibly effective. It has truly made my life easier, and I can't imagine going back to manual vacuuming. Highly recommend this product to anyone looking for a top-notch robot vacuum!