192
Reviews
Reviews
192
Recommend
9 / 10
TrustScore
9.29 / 10
Andrew G
What a great support experience! I had a whole slew of Amazon questions, some of which were maybe only tangentially related to Getida's service, and they were all graciously answered! Thank you!
Response from Getida
Apr 02, 2024
Thank you for sharing your positive experience with our support team! We are delighted to hear that we were able to assist you with your Amazon questions, even those that were not directly related to our service. Our team is always here to help, and we appreciate your kind words. If you have any more questions in the future, please don't hesitate to reach out. Thank you for choosing Getida!
Chris
Very quick and Helpful!
Mitzi R
Support help was efficient and helpful!
Gina
Working with Getida is a no brainer. It amazed me how much we have recovered with very little input on our end.
Response from Getida
Apr 02, 2024
Thank you for sharing your positive experience with Getida! We are thrilled to hear that our service has been able to help you recover funds with minimal effort on your part. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support!
Trish
Quick, thorough response, exceeded my expectations. Thank you.
Ethan
The customer service provided through the chat feature is exemplary. Polite, responsive, knowledgeable and all around a helpful experience.
Svetlana R
Fast and professional help. Thank you!
Sam
GetIDA is very easy to use & they do a great job of collecting money owed to us by Amazon without us having to worry about it.
Charles
Verified Buyer
They charge a commission on inventory that was found by Amazon. That's not ok!
Juliano B
Albaro was great. He was throwing the exact answer I needed right away and with class. This was a fantastic experience for customer service
Timothy M
Brilliant communication and solved my problem within a few minutes
Khoa H
Great Reimbursement Service that I have experienced. As an Amazon seller, I DO recommend to use Getida to manage your stock performance
Trevor G
very professional chat support - very precise and concise direction and Albaro got straight to the solution
Audrey
I'm very satisfied with Getida's service. I would say it's the best Amazon related service provider out there. Their customer support is quick and great and their service is superb.
Helen
Getida has been great in helping my business to recover reimbursements. the team is knowledgeable about Amazon reimbursement process, policy and reporting and always available to help.
Natalie W
Very quick to help me with any issues I have! I highly recommend using Getida, very great customer service and helps with Amazon operations a ton!!
Mirela
Verified Buyer
They said first 400$ in refunds are free, but it's a lie. Stay away from them!
Leonel
Is amazing the customer support, always there and very efficient, I really appreciate how simple, quick and easy it is to communicate with you for any questions, and Albaro is really great, very patience, always with a fast response and knowledge
Carmen M
Albaro Rivas is awesome! His responses to my questions were clear, concise, and timely.
Daniel
**Enttäuschend und Zeitverschwendung 🙄**
Ich wurde von Getida per E-Mail angeworben und ihnen wurde eine erste Gebührenermäßigung angepriesen. Nach einem zeitaufwendigen Meeting und dem Onboarding erhielt ich Zugriff auf ihre Plattform und mein Amazon-Konto. Ich wartete geduldig darauf, dass Getida die versprochenen Rückerstattungen für mich einholte, aber das ist nie passiert. Trotz mehrfacher Anfragen und Nachforschungen hieß es immer nur, dass ich weiter warten sollte.
Später bemerkte ich, dass die Plattform erneut nach meinen Zugangsdaten verlangte, also fragte ich erneut nach, ob alles in Ordnung sei. Dann begannen sie, interne Fragen hin und her zu werfen, aber es wurde nichts unternommen. Schließlich habe ich den Zugang zu ihrer Plattform und meinem Amazon-Konto entfernt. Diese Erfahrung war absolut enttäuschend und pure Zeitverschwendung. Getida hat seine Versprechen nicht eingehalten, und ich kann sie nicht empfehlen. 🙄
Ich wurde von Getida per E-Mail angeworben und ihnen wurde eine erste Gebührenermäßigung angepriesen. Nach einem zeitaufwendigen Meeting und dem Onboarding erhielt ich Zugriff auf ihre Plattform und mein Amazon-Konto. Ich wartete geduldig darauf, dass Getida die versprochenen Rückerstattungen für mich einholte, aber das ist nie passiert. Trotz mehrfacher Anfragen und Nachforschungen hieß es immer nur, dass ich weiter warten sollte.
Später bemerkte ich, dass die Plattform erneut nach meinen Zugangsdaten verlangte, also fragte ich erneut nach, ob alles in Ordnung sei. Dann begannen sie, interne Fragen hin und her zu werfen, aber es wurde nichts unternommen. Schließlich habe ich den Zugang zu ihrer Plattform und meinem Amazon-Konto entfernt. Diese Erfahrung war absolut enttäuschend und pure Zeitverschwendung. Getida hat seine Versprechen nicht eingehalten, und ich kann sie nicht empfehlen. 🙄
About Getida
Getida is the global leader in Amazon FBA auditing and reimbursement solutions. An authorized member of the Selling Partner Appstore and Amazon Emerald program, we’ve helped tens of thousands of sellers worldwide reimagine reimbursements as a strategy for growth.
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Getida is a Verified Merchant
Questions? Contact Us
support@getida.com
(888)-280-0032
10-6 PM EST
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