Lime - #RideGreen 4+

Look it’s not a bad option if you live in an area where it works out better to take a scooter than it is to take a car. I live in Los Angeles where you can take a scooter almost anywhere.. almost. I have issues with the app randomly changing up my preferred payment method to Apple Pay instead of my card and then telling me that Apple Pay didn’t work. So now here I am wasting time trying to change up my payment method. Also the app randomly decided to log me off. I had a day where it logged me off more than 4 times all during very important times. Times I’ve scanned a scooter, get charged, and have to scan again + deposit again because apparently it didn’t read the previous scan even though they took a deposit for it? Imagine someone with very little in their bank accounts trying to go through this? Yikes.. All in all, this service is very inconsistent and full of bugs, even after all this time of being in operation. I wouldn’t call their services terrible however this company needs to iron out the kinks and only then will I change my rating. Until then, it’s sits at 2 stars because I can at least find some use for it from time to time. E scooters are a great idea, let’s just make them better and easier to use. FIX THE BUGS

I have no idea how Lime got 4.9 stars on App Store given so many negative reviews and my personal horrible experience!!
1. You are required to do 4 trainings before the first moped ride which is fine for me, BUT chapter 3 of the lesson could not even load properly!! We spent 30mins in front of the moped trying to complete the trainings and both mine and my husband’s phone was stucked at chapter 3. My phone had good internet access so it’s not the network issue. What a waste of time!! Please hire some reliable engineers!!
2. When we tried again couple hours later, we finally completed the training and was able to ride on the moped. For a 3 mile 35 min ride we were charged almost $20, which is even a bit more than Uber. Why would I ride a moped for most money and time?? Maybe just for the one time experience but certainly not us a frequent option.
3. Finally and the worst part of the experience and parking and ending the trip. Be aware, you could only park in some designated and limited spaces. The closest spot we count was 0.3miles away from our hotel in a parking a lot. I had to walk back to the hotel. AND!! After we parked at the parking space and on our way walking back to the hotel, the parking lot supervisor chased after us telling us to move the moped out of the garage!! So we had to go back again and drag the moped out of the garage.
Overall extremely terrible experience and delete the app right away! Garbage!

Honestly, this app is annoying to use and it makes it impossible to start, go on, or end your ride. First, to start the ride, it takes over 5 minutes and is still confusing to use at first. Then your actual ride is loud and not reasonable. I was on a bike and a friend of mine on a scooter. Her scooter was going maybe 5 mph, I can walk faster than that. My bike would wail and scream every five minutes. Besides, this e bike still was really slow. A fast walk would’ve been quicker. But the worst part of all was the end. My friend and I parked our bikes and tried to end the ride but lime wouldn’t let us because “we needed to park in a preferred parking area.” We were in a serious rush. Please note that there were several other bikes/scooters but they were in regular rotation. It’s a perfectly fine area. Then, we tried another area, same conditions, and the same thing happened. When it finally let it park our bikes, it was 10 minutes later and we had been charged $10 more than our trip would’ve been. I will not ever use this service again. Me and my friend saw that an Uber and a bike would be the same time, so we made the eco conscious choice. But it took so much longer- double the time, and was more expensive too- double the price. I would not recommend this to anyone.