SunPass 4+

It works like a webpage in the beginning od 2000s. It is sloooow and laggy, looks like some school children made it and has some of the dumbest design features ever. I smashed my transponder to the ground after it caused me to get a toll violation and make a huge line, and also stack up a nice unpaid toll penalty - you wonder how? Like this: when you check your balance, you see the number as (example) $5.87. What do you think, how is negative balance displayed? How do you know you owe money for toll and your account cannot be charged for toll? It is displayed (example): ($5.87). Makes sense? You get it? () makes it MINUS the amount! So you check the balance, looks OK but it isn’t! And no, I do not place stuff on auto replenishment - I pay my bills, I don’t want some app to be able to drain my account and have access whenever. No more SunPass for me, it’s been smashed into pieces and ran over in Illinois. Hours later when I went to close the account - I found that it wasn’t the transponder that failed, it’s SunPass that failed. Good riddance, never again!

I have yet to have a successful session on this app and have given up! This app is a Grade A piece of garbage!
It’s slower than ANY of my apps, buggy and crashes, does not allow for copy and paste. I’ve NEVER completed a task, I’ve ALWAYS force quit it out of frustration.
At this writing, the last update was two months ago, and it was over branding and how it looks. Ridiculous!!!
State of Florida: you are obviously collecting massive amounts of money with the SunPass system; why don’t you hire a real company to build this app instead of the yahoo’s that are building it now! Every other app I have gets updates at least once a month, and 9 times out of 10, they read, “bug fixes”, “maintenance”, “speed issues”, in other words, they are up to date and constantly improving! Good designers are watching everyone else, to be the best they can be - don’t leave this to a couple of guys in your computer department, get real people who can improve this! It’s TERRIBLE and UNUSABLE!…

I can’t remember the last time I’ve been able to use the app. I can log into the mobile website and make updates to transponders or reload my balance. However, logging into the app using the same credentials that I use to log into the mobile website, gives me an error. To be clear, I use a password manager to avoid manually typing it all in and dealing with trash like this. So you know it’s not a matter of correct spelling. Now the app has locked out my account, so I can’t even access the mobile website. What type of trash outsourcing is this. If you’re going to hire a developer for this, hire a decent one. No state taxes to help pay for it? Contact Disney, maybe they’ll lend you a developer seeing how FL relies on tourism to pay for stuff like this. Why even put out an app if the mobile site works better. Use webview of the current site you monsters!!!