We believe in a trusted marketplace where consumers and businesses prosper. This requires empowering consumers, helping businesses be better, and bridging gaps in mutual understanding. BBB Institute’s educational programs address these key areas to support vibrant, trustworthy relationships based on mutual understanding and respect.

Our programs that empower consumers

Military & Veterans Initiative

Through in-person workshops and online resources, BBB Institute helps military service members, veterans and their families protect their assets, plan for the future, and prosper in a trusted marketplace.

Fighting Financial Fraud

In partnership with the FINRA Investor Education Foundation, this educational program trains BBB representatives to conduct workshops that empower individuals to spot the signs of a scam, recognize scammer behaviors, and know where to go to verify legitimate investment opportunities. Workshops are offered locally across the U.S.

BBB4Good

BBB Institute is leading an initiative to identify and support organizations that are doing good in their communities. BBB4Good enables purpose-driven businesses to become “BBB4Good Verified” by vetting their social good activities with BBB. This empowers consumers to choose businesses that reflect their values and allows purpose-driven businesses to stand out in the marketplace.

Sign up for our newsletters to learn about our research, programs, events, and new initiatives.