Frequently Asked Questions

⭐ Who do I contact for support?

Please reach out to hello@billypenn.com.

⭐ How do I become a member?

Billy Penn members include anyone that has made a donation to support our newsroom within the past 365 days. All donations are tax-deductible. Like what we do? Donate here!

⭐ What is a sustaining membership?

A sustaining membership is an automatic donation via credit card that recurs monthly or annually. Sustaining members are the backbone of our operation, and allow us to make long-term financial plans.

⭐ How can I renew my membership?

You can make a one-time or sustaining donation here to renew your Billy Penn membership.

⭐ How do I update my email address, membership status or other information?

If you want to check your donation status, enter your email address here to get a magic link to sign in. Have a comment or question about a donation, or want to change something? Please email us at hello@billypenn.com.

⭐ Can I send my donation by mail?

Yes. Please fill out this donation form and mail it to: Billy Penn at WHYY 150 N. 6th St Philadelphia, PA 19106

⭐ I’m already a member! Why do you keep asking me to join?

Thank you for your support. It could be that we have a different email address on file for your donations. Please send a note to hello@billypenn.com to confirm your membership status and request that we update our records.

⭐ How do I cancel my membership?

Email hello@billypenn.com to request a membership cancellation. Cancellations take 2-3 business days to process.

⭐ Is Billy Penn a 501(c)(3) nonprofit organization?

Yes. Donations to Billy Penn at WHYY are tax-deductible. EIN: 23-1438083

⭐ Still have questions?

For questions about membership, please contact hello@billypenn.com or call 215-351-1200 and ask for Billy Penn.

We curate and send a free morning newsletter Sunday through Friday. All things Philly sent right to your inbox.

📨 How can I subscribe to the Billy Penn daily newsletter?

Our quick morning newsletter keeps you informed about everything Philly, with an insider slant that strikes a balance between healthy skepticism and persistent optimism. Join us!

📨 How can I change the email where I receive the Billy Penn daily newsletter?

Unsubscribe your current email here. Re-subscribe with your updated email address here.

📨 I signed up for newsletters but I’m not getting them.

Sometimes folks unsubscribe by accident. Fill out this form to re-subscribe.

📨 How do I unsubscribe from the Billy Penn daily newsletter?

Click “update my preferences” or “unsubscribe” at the bottom of the daily newsletter and follow the instructions to make changes to your account.  

Billy Penn has a variety of customizable advertising and sponsorship opportunities.

💝 How do I place an ad in the Billy Penn daily newsletter or on billypenn.com?

Email biz@billypenn.com to inquire about digital advertising packages.

💝 How do I become a Billy Penn sponsor?

To run a sponsored content article, which can also include a blurb in the newsletter, please contact biz@billypenn.com. To sponsor an event, please contact events@billypenn.com.

✒️ Does Billy Penn accept op-eds?

Billy Penn doesn’t run very many opinion pieces, but when we do, it’s because it’s a topic we have covered with reporting and meets one of these criteria:

• The author has lived experience with the subject
• The author is considered an expert or authority on the subject
• The author has some very unique voice to offer that hasn’t yet been heard

✒️What other guidelines are there?

• The piece directly relates to Philadelphia or Philly life
• It is exclusive to Billy Penn — it will not show up on another local media outlet’s website or print pages
• We reserve the right to lightly edit the op-ed, but will always show edits to the author (or submitter) before publishing

✒️ Where should I send my pitch?

Send all opinion pitches to tips@billypenn.com.