Findability is Ambient: Interview with Peter Morville

Intelligence is moving to the edges, flowing through wireless devices, empowering individuals and distributed teams. Ideas spread like wildfire, and information is in the air, literally. And yet with this wealth of instantly accessible information, we still experience disorientation. We still wander off the map. (more…)

Search Interfaces

Typically, users know what they’re searching for even before they choose a search engine over the site’s navigation. In this investigation, I’d like to explore how we can provide a user interface to help them search more effectively before they get started.

This investigation is about the ordering and structure of the search fields themselves, not the results, which have been the topic of much discussion already. For reference, I will refer to these interfaces in one of four ways: Standard, Surfacing, Qualifying, and Passive interfaces. (more…)

Usability as Recognition

I’d like to point out something that you may not have noticed yet. And though I’m quite sure many of you have seen it by now, its subtlety is worth mentioning here again. Go take another look at the FedEx logo — specifically, take another look at the white space surrounding the logo. (more…)