Stimmung heute so: Freitag und Deutschland Spiel. ⚽ 🍺 Wer von euch arbeitet da überhaupt noch? Daher heute etwas leicht verdauliche Kost: Benjamin Porten von Naughty Nuts® erklärt in unserem Webinar, worauf es während der Post Purchase Journey ankommt. Besonders das Thema Customer Education ist für Ben sehr wichtig! Damit erreicht Naughty Nuts: → Gezielte Aktivierung ⚡ → Authentisches Engagement ❤️ → Nachhaltige Retention ♻️ Let's go! 🚀 Verpasst nicht die heißesten Tipps zur Post Purchase Journey im E-Commerce und bleibt immer einen Schritt voraus mit unserem Newsletter (Link in den Kommentaren). Frederik Schröder Philippe Padrock Jonas Noureddine Josch Walder
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Karla is on a mission to reshape the frustrating post-purchase experience by making e-commerce delivery simple and enjoyable for consumers, online shops and carriers. Tedious post-purchase experiences, such as insufficient transparency, inaccurate delivery times and complex product returns, negatively impact customers' online shopping journey. The Karla team envisions a future without a frustrating post-purchase experience in online-shopping. Our solution enables merchants, carriers and consumers to communicate throughout the entire post-purchase process - all in one simple application.No stress. No mess. All your deliveries where you want them. Consumers get an intuitive overview of all deliveries, can easily manage them and adjust individual delivery details.The experience will go beyond the delivery and unboxing moment all the way through returns, refunds, claims, questions and potential repurchases in future to elevate today’s online shopping experiences. Our product will be launched later this year. However, you are welcome to sign up at gokarla.io to be one of the first to experience HAPPY DELIVERIES.
- Website
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https://www.gokarla.io/
Externer Link zu Karla
- Branche
- Transport, Logistik, Lieferkette und Lagerhaltung
- Größe
- 2–10 Beschäftigte
- Hauptsitz
- Berlin
- Art
- Kapitalgesellschaft (AG, GmbH, UG etc.)
- Gegründet
- 2021
Orte
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Primär
Wegbeschreibung
Gormannstraße
Berlin, 10119, DE
Beschäftigte von Karla
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Frank Metz
Boosting your Profits 🚀 Passionate about E-Commerce 🚀 Expert Digital Marketing, Social Commerce & AI | Angel Investor | Director E-Commerce |…
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Jeppe Høier
Corporate Venture Capital Expert | Venture Capital | Investments | Decarbonisation | Climate Tech | Board Member | CFO | Innovation | Strategy
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Thomas Vagner
Chief Commercial & People Officer of The Quality Group (main brands: ESN, More Nutrition)
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Alaa Ali
Tech
Updates
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Vernachlässigst du immer noch deine Post Purchase Journey? 📦 😟 In Zeiten steigender Customer Acquisition Costs (CAC) ist es umso wichtiger, Kunden zu begeisterten Wiederholungskäufern zu machen. Auf der K5 - Future Retail bieten wir gemeinsam mit everstox ein kostenloses Post Purchase Journey Assessment an! Lasse deine Post Purchase Journey von Branchenexperten bewerten und erfahre, wie du sie verbessern kannst! ⭐ Dazu musst du nur 5 kurze Fragen beantworten. Wir analysieren deine Antworten und besprechen das Ergebnis mit dir bei einem alkoholfreien Quarantini Gin. 🍸 Scanne einfach den QR-Code oder folge dem Link in den Kommentaren. CC Kristina Mertens Tobias Klein Philippe Padrock Frederik Schröder Josch Walder Nathalie Daum
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Want to learn from industry leaders how e-commerce brands such as Naughty Nuts® gain control over the post purchase experience of their customers? Join our webinar next week and get valuable, applicable insights for your e-commerce business. #ecommerce #customerretention #postpurchaseexperience CC Benjamin Porten Frederik Schröder Philippe Padrock Jonas Noureddine Josch Walder
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🎉 Congratulations to Nicolas Hartmann, Carlo Schmid, and Bermet Markut for winning the FREE Relaxation Therapy at OMR! 💧 To show our appreciation, these three lucky e-commerce professionals will unwind and recharge with a relaxing Detox-Drip from DripDrip IV Therapy at OMR! Tell us how you unwind after a busy day at OMR! Drop your answer and tag a colleague who needs to de-stress too. 💆♂️🌟 #OMR #Ecommerce #RelaxationTherapy #Winners CC Frederik Schröder Philippe Padrock Jonas Noureddine Josch Walder
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Our Team members Frederik Schröder, Philippe Padrock, Nathalie Daum, Josch Walder & Jonas Noureddine all already made valid points as to why we are so excited to be at this year's #OMR2024 Conference, but they almost forgot to mention the most important thing🤯: Our chatarmin.com x Quarantini Gin x Karla contest 🍸📱 If you’re in Hamburg on May 7th & 8th, we'd love to connect and chat with you about levelling up your post-purchase experience or exchange ideas, share experiences, and connect. 🔗 Just shoot a DM to Frederik Schröder, Philippe Padrock, Nathalie Daum, Josch Walder & Jonas Noureddine #KarlaGoesOMR #OMR2024 #Innovation #Networking
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🔍 Tired of drowning in 'Where is my order?' requests? Discover how Karla upgraded Naughty Nuts' customer interactions, reducing costs and destressing the team. 🚀 With the help of Karla, Naughty Nuts bid farewell to the headache of constant order inquiries, freeing up valuable resources to focus on what truly matters – delivering exceptional products and service to their customers. 🔹 Automating customer notifications and improving tracking information 🔹 Reducing WISMO tickets by 80% 🔹 Boosting efficiency with100% predictable reimbursements Say goodbye to service headaches and hello to customer happines and efficiency! #KarlaSolutions #CustomerService #Efficiency #CustomerHappiness Join us for an exclusive webinar hosted by Karla & Naughty Nuts together with Frederik Schröder Philippe Padrock and Benjamin Porten on May 23rd, 10am to dive deeper into how Karla and Naughty Nuts made it happen! Link to sign up in the comments.
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Warum fühlt sich das Warten auf ein Paket manchmal an wie eine Schnitzeljagd ohne Karte? 🗺️📦 Wir kennen das alle: Man hat etwas bestellt und dann beginnt das Spiel "Wo ist mein Paket?" 🕵️♂️ Aber warum sollte sich das Verfolgen deiner Bestellung sich anfühlen wie eine Schnitzeljagd ohne Karte? Bei Karla machen wir Schluss mit diesen Rätselraten und bieten ein transparentes & intuitives Tracking-Erlebnis. 🚀 Mit Karlas Order Tracking behält eure Kundin immer den Überblick über den Standort der Lieferung. Sie muss nicht zum Detektiv werden. 👉 Whatsapp 👉 Email 👉 Web Tracking Page Alles kein Problem. Karla verwandelt die Post Purchase Experience in ein positives Erlebnis 📦🤩 #Karla #KeineSchnitzeljagdMehr #FullTransparency #MoreSales 🌟
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📦🚫 Tired of damaged, lost, or delayed parcels? You're not alone. Did you know that on average more than 1 in 50 parcels shipped by online shops experience these unfortunate outcomes? Each of these causes headaches for you as an online shop. 😒Unhappy customers 📥Swamped customer service 📉High reimbursement costs The pain is undeniable. 💗Enter Karla Care. Designed specifically for your needs as an online store, Karla Care protects your parcels against transport damages, loss, or delays - ensuring peace of mind for you and your end customers. Get Karla Care today and never worry about shipping issues anymore.📦✨ Frederik Schröder Philippe Padrock Darío Blanco Iturriaga Nathalie Daum Jevgenijs Samohvalovs Sophie Wienegge Josch Walder #Deliveries #Insights #CustomerExperience #PostPurchase #Karla
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Ever wondered about the journey your delivery takes before it arrives at your doorstep? 📦 ✨ We're fascinated by the details behind every click on the order tracking page. Did you know, on average, each delivery prompts 4.6 clicks on the page? 📈 This statistic isn't just a number—it's a window into the customer experience. Each click represents a moment of anticipation, curiosity, and trust. It's a testament to the importance of transparency and visibility in the post-purchase journey. As we continue to deeply understand these interactions, we're committed to ensure every click is met with happiness, convenience and inspiration. We are transforming each tracking experience into a moment of delight. Join us on this journey 😎📦💡 Philippe Padrock Frederik Schröder Nathalie Daum Darío Blanco Iturriaga Alaa Ali Josch Walder Nehaal Z Igor Lelic Sophie Wienegge #Deliveries #Insights #CustomerExperience #PostPurchase #Karla
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𝐒𝐜𝐡𝐨𝐧 𝐦𝐚𝐥 𝐝𝐚𝐛𝐞𝐢 𝐞𝐫𝐰𝐢𝐬𝐜𝐡𝐭 𝐰𝐨𝐫𝐝𝐞𝐧, 𝐚𝐥𝐥𝐞 𝐟ü𝐧𝐟 𝐌𝐢𝐧𝐮𝐭𝐞𝐧 𝐚𝐮𝐬 𝐝𝐞𝐦 𝐅𝐞𝐧𝐬𝐭𝐞𝐫 𝐳𝐮 𝐬𝐜𝐡𝐚𝐮𝐞𝐧, 𝐮𝐦 𝐝𝐞𝐢𝐧 𝐏𝐚𝐤𝐞𝐭 𝐳𝐮 𝐯𝐞𝐫𝐟𝐨𝐥𝐠𝐞𝐧? 😀🙋♂️ Du wärst kein Einzelfall: Statistiken zeigen, dass die Seiten zur Sendungsverfolgung im Durchschnitt 4,6 Mal pro Bestellung aufgerufen werden! 📦🔍 Frederik Schröder, Philippe Padrock, Nathalie Daum, Nehaal Z, Darío Blanco Iturriaga, Haseeb Ahmad, Alaa Ali, Christian Link, Igor Lelic, Sophie Wienegge, Joan Kabello, Jevgenijs Samohvalovs #Paketverfolgung #Lieferung #ordertracking #Sendungsverfolgung #delivery
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