Shannyn Timrott

Love the distinction between enterprise and consumer design - priorities. Functionality & managing complexity VS enjoyment & quick interactions. https://lnkd.in/dp-kuZiH

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Check out the 4 step exercise at the end of the article. Excellent advice.

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IF Capability + Capacity + Priority = Impact, THEN Gaps in any of the first three variables will reduce our #design teams' impact and have a compounding effect. See my last post for more context (https://lnkd.in/g2jKt5gy) #DesignLeadership

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The automobile industry has always made user experience in the car a cornerstone of its success. They must lead the way in today's market, where the economy is driven by user experience. In-car user research is vital for exceeding user expectations, driving innovation, enhancing safety, and ensuring market competitiveness! #userresearch #UXDesign #automobileUX

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Why not all voices should be equal in the design process. If we are serious about social change and equity, we need to start centring the knowledge and decisions of those deeply impacted. #UX #productDesign #designProcess

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Diversity in design isn't just a buzzword—it's a business imperative. 🌈 As a hiring manager, I've seen firsthand how diverse teams boost creativity, product quality, and profitability. I believe in building teams that reflect our users and bring fresh perspectives to every project. How do you ensure fairness during the hiring process when you have to look at portfolios? Here is my perspective on the challenges of inclusive hiring. #DiversityInDesign #InclusiveHiring #TeamBuilding

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Ever wondered how to objectively evaluate your design process? Or how to quantify the impact of design decisions on your product's success? We've spent months developing a comprehensive framework that does just that. Key highlights: — 13 categories of assessment, — Risk analysis model, — 4 levels of design process maturity, — Practical recommendations for improvement (if you pass the assessment). 👉 Whether you're a design leader, product manager, or passionate about optimizing your team's workflow, this article offers valuable insights. I'd love to hear your thoughts! Have you used similar frameworks in your organization? What challenges do you face in assessing design processes? #DesignProcess #UXDesign #ProductDevelopment #DesignThinking #Innovation

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So immensely proud of such an amazing group of people who've been working so hard on this big set of launches at Figma for #Config2024. ICYMI what we launched today, this blog post recap covers it well: https://lnkd.in/gX3KSWj3 I wanted to share a couple fun tweets from a few of the fantastic designers/leaders that worked on some of the things you may have seen in our keynote this morning. * This is not even close to an exhaustive list of those who worked on today's launches, but just a quick lil glimpse showcasing a few who happened to post about them today (also linkedin obscures the links for some reason, but they're all just fun behind the scenes tweets not shady sites I promise lol): Figma Slides - Keeyen Yeo: https://lnkd.in/gmxBH3wq - Mihika Kapoor: https://lnkd.in/gr54Upnu - Natasha T. / Ryan Reid: https://lnkd.in/gd-v9gE3 Redesigned Figma (UI3) - Ryhan Hassan: https://lnkd.in/g868XAze (can't wait to watch the behind the scenes talk with him and Joel Miller and KC Oh as well as Wayne Sun's when they come online later) - Tim Van Damme: https://lnkd.in/gQyvqzYr - Nikolas Klein: https://lnkd.in/ge_kKyvD Figma AI - Jordan Singer: https://lnkd.in/gXmFeXTM - Oscar Dumlao: https://lnkd.in/gkACVY_c - Marco Cornacchia: https://lnkd.in/gMt3BvVY - Vincent van der Meulen: https://lnkd.in/gCrHvcVu - Jediah Katz: https://lnkd.in/gMxEu7i8 - Giorgio Caviglia: https://lnkd.in/gCNVQrKC And more: - Jenny Wen (pages design by rocky chen ✌️): https://lnkd.in/gd_6RHAv - Soundharya Muthukrishnan: https://lnkd.in/gsnibt-j - Daniel Destefanis: https://lnkd.in/gu6mYBe6 - Becca Ramos: https://lnkd.in/gqM7RGKQ We hope you enjoy these updates, and excited to meet more of the amazing community at Config for Day 2 tomorrow! I'm particularly excited for Marcin Wichary's talk tomorrow at 3:40 https://lnkd.in/gvJNNerg

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5 Kommentare

Good synopsis of the challenge of designing for AI as well as a great list of courses and experts to follow to help designers gain the skills and understanding needed to design for AI. #UX #AI #ProductDesign https://lnkd.in/eUn2et8g

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10 basic lessons of a design system. Being someone who has worked within and created many design systems, brand guidelines, and UI libraries, I've encountered many bumps along the way. What would you add or remove from this list? #designsystem #UX #lessonslearned #basics https://lnkd.in/evFxwP79

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UX Design for Specialized Domains is something we at Boston UX know a lot about. Check out this great article from my co-worker Dorothy Shamonsky!

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There’s an old conceit about technology: when things go wrong, the issue is invariably PEBKAC (Problem Exists Between Keyboard and Chair). The implication being that incompetent users are to blame, not technological complexity. Of course, the people throwing around the PEBKAC slur are those with the expertise to navigate the specific complication in question. To them, you’d have to be a moron not to understand this. After all, it only took them countless hours and indefinite rounds of trial and error to acquire their understanding, so why can’t everyone else?   The issue of expertise often gets overlooked when we talk about making products simple to use. Is it really possible to take idiosyncratic, multistep processes and make them easy enough for your mother to use? (This maternal strawwoman, of course yet another reductive technophobic stereotype.) Could you walk into a hospital operating room with the expectation that all of the tools used by surgeons be simple enough for any layperson to figure out at first glance? An auto repair shop? A gourmet kitchen? Doubtful, if not realistically impossible.   We often conflate the need to make things that improve efficiency and efficacy with simplicity, especially within a professional context. We pay people with specific areas of expertise to ply their trade and improve the function of whatever business they are engaged in. People are valued in this context for their skill and ability to navigate the convolutions of their job. Yes, we should reduce the need to waste time on repetitive, mindless tasks and empower workers to focus on the meat of their jobs. However, eliminating the need for users to have understanding and expertise is neither realistic nor warranted. Give people tools designed for them, not for everyone. Empower the skills and knowledge of your target audience over the lowest common denominator. Your customers will thank you for it.   #simplicity #usability #software #tools #technology

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Portfolio tip for design leaders: Unless your values/leadership style/‘how I lead’ slides are unique or clearly showing why they make you a good fit for this specific role, skip all that in your portfolio presentation. It’s a waste of time and if it sounds like what all the other candidates are also doing(which is true 90% of the time), it will make you blend in. Not good: Generic words like empathy, team building, servant leadership etc Good: Super specific values that apply to this role Better: Super specific values that are actually then evidenced in the work you will shortly present

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11 Kommentare

Had to share this thoughtful article about the conflicting feelings we have as designers with new AI tools.... made me consider the threat of too much standardization over innovation, or letting your own creative instincts atrophy. Check it out and lmk your thoughts

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I'm thrilled to share that my latest product and design discovery article is live on Mind the Product! As a consultant, I've observed that the term 'Discovery' can have varying interpretations across different teams. It's not uncommon to encounter a team deeply immersed in a solution yet lacking a shared understanding of the customer opportunity they're addressing. At Lab Zero, we meet clients where they are and advocate for discovery while maintaining flexibility. We often employ lightweight methodologies to foster a shared understanding, even when work is already underway. Teresa Torres' book “Continuous Discovery Habits” is a guide to developing the mindset and practices that enable teams to discover and deliver value to their customers throughout the product development process. Her explanation of the 'Opportunity Solution Tree' helped me articulate a process for asking questions and bridging gaps when joining a new team. The first part of this two-part series looks at reversing the 'Opportunity Solution Tree' to establish a connection between the ongoing solution, customer opportunities, and business outcomes. The second part (coming soon!) will explore strategies for identifying gaps in your team's understanding of customer needs and the necessary measures to mitigate risks before launch. This series will help consultants, new team members, or a struggling team connect with that all-important why and launch valuable experiences for their customers and their orgs. Have you tried something like this with your team? Feedback is appreciated! If you haven't explored Mind The Product's extensive content library, I highly recommend it! In addition to articles about discovery and understanding customer needs, the community has shared insightful perspectives on product leadership, business, and teams. It's a great place to see perspectives on processes and theories informed by real-world use.  #ProductDiscovery #Design #Discovery #ContinuousDiscovery #Onboarding #Risk #CustomerOpportunity #Value #BusinessOutcomes

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Love this thoughtful and balanced argument for resetting expectations for what design (lowercase d intentional) and design leaders can and can't fix from Sarah Gallivan Mitchell. Andy Polaine, in his response (https://lnkd.in/eC959VEc) to the some of the same rhetoric Sarah responds to, has likened the growth of the design industry in the past 15-20 years to the Cambrian Explosion. It bears considering that the real Cambrian Explosion was followed in relatively short order by multiple mass extinction events. Some species that were less well adapted to the changing conditions for life on Earth didn't make it, but this allowed new forms of life to develop and flourish. My hope is that some evolutionary selection may take place over time in regards to which voices are anointed to speak for All of Design, so that voices like Sarah's may, too, be heard and flourish. #design #designleadership #futureofdesign https://lnkd.in/eQ-PGgBM

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Monday reads: Gestalt Principles.. How to understand and apply these principles! 📕 🚀 https://lnkd.in/eT5yfn5t

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"The strategic design gold rush is over." While this might sound like a scary sentiment at first, I'm choosing to see it as an opportunity for design leadership. It's a chance for reinvention of what role design led teams can play in corporate settings. Users are increasing their demand for simple and straightforward user experiences. Every company continues to need more user and customer advocacy and design leaders are perfectly positioned to be the fabric of that advocacy and stitch together the functions required to deliver it to market. Rather than being relegated to a subordinate capability in product-led companies, design leaders can now redefine their purpose, leveraging their skills in user empathy, strategic experiential planning and continue to tie together the often disparate agendas at play in organizations. #Design #Leadership #Reinvention #Innovation

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1 Kommentar