How We Help

Reveal, recover, reinvest, repeat

We make growth Strategic  Simple  Sustainable 

Inconsistent audits and one-off refunds might get you some money back but won’t put you ahead. We help you uncover continuous cash flow to reinvest in moving your Amazon business forward. That’s strategic reconciliation — the Getida difference.

Getida helps you grow with 4 steps, by...

Auditing
Constantly

Documenting
Everything

Managing
Claims

Empowering
Reinvestment

HOW IT WORKS

STEP 01 WE Audit constantly

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Our recovery process first audits the past 18 months worth of Amazon FBA transactions, then continues in real time. Bonus: We cover the most complex claim types in the industry.

Our award-winning dashboard technology continually updates the status of all claim types including but not limited to lost, damaged, or destroyed inventory and Amazon FBA inbound shipments, and reveals potential overcharges related to product weights and dimensions.

Fact

As an authorized Amazon Selling Partner, we’re committed to trustworthy, secure, and reliable solutions that align with Amazon’s Terms of Service.

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Fact

As an authorized Amazon Selling Partner and member of the exclusive Amazon Emerald Program, we’re committed to trustworthy, secure, and reliable solutions that align with Amazon’s Terms of Service.

HOW IT WORKS

Step 02
We Document
EVERYTHING

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Fact

With approximately 40% of claims requiring Proof of Inventory Ownership or Proof of Delivery, documentation is critical. We make sure it’s not time-consuming and gets fully resolved. 

HOW IT WORKS

Step 03
We Manage Claims

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We’ll handle everything. Our team of claims management experts – which include former Amazonians – know the most efficient ways to successfully reconcile claims to get them reimbursed.

Our dedicated customer success team collaborates with you to maximize the potential of your FBA reimbursements. With support in multiple time zones globally and eyes on your account daily, we’re talking maximum refunds, more often.

Fact

We get an average of 63% of previously unsuccessful claims approved and reimbursed by Amazon.

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HOW IT WORKS

Step 04
we Empower Reinvestment

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The FBA reimbursements are rolling in and now you’ve got options.

Put your FBA refunds to work by boosting Amazon marketing efforts such as PPC or DSP advertising to improve ROI, beef up your profit margins with a new product launch, and on and on. Everything from expanding your team to upgrading your A+ Content with stronger imagery and copy for a better customer experience. So many ways to grow.

Fact

We successfully secure a reimbursement for more than 90% of claims we open.

You get refunds because we get FBA Auditing

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We believe in R&D. Analyzing the different types of Amazon FBA discrepancies and constantly looking for new variations. Evolving our technology to best discover them. Fine-tuning our process to better reconcile any discrepancy including those within the categories below:

Disposed

A sellable inventory item has been mistakenly disposed of in Amazon’s Fulfillment Center.

Lost Warehouse

Inventory has disappeared, been sidelined for reviews, been stowed in incorrect bins, or received incorrectly at Amazon’s Fulfillment Center.

Damaged Inbound

Items were received as damaged by an Amazon Partnered Carrier en route to Amazon's Fulfillment Center or were damaged inside Amazon's warehouse.

Inbound

Shipments that were sent from the seller’s warehouse and were partially received at the destination warehouse.

Inbound Retro

A previously unsuccessful “Inbound” claim was reopened by Getida in an effort to recover FBA reimbursement.

FNSKU Reconciliation

A discrepancy is detected between all transactions for an FNSKU and your inventory balance on Amazon. 

Lost Removal Order

Inventory has been requested to be removed from FBA but not all inventory arrived.

Cancelled Shipping Costs

Shipping charges have been paid to Amazon for inbound partner carrier shipments but were not used.

Pick & Pack (Overcharge Fees)

A discrepancy exists between (a) your product measurements vs. Amazon’s records or (b) your Amazon fees vs. what you’re charged. *US only

Wrong FNSKU Returns

Amazon will reimburse the cost of a product if a seller is attributed with a wrong return.

Lost in Transit

Amazon will reimburse the cost of units lost or missed during transfer between FBA warehouses.

And more!

New discrepancy variations are found and added everyday.

Getting money
back globally

Getida translates eligible claims into effortless FBA reimbursements for FBA sellers who are selling anything, anywhere. Our marketplace coverage is worldwide, with support and assistance from a global team.

Simple Pricing Clear Value

Free to join. No commitment. No monthly subscription fees. With our performance-based pricing starting at 25%, you pay only when we successfully recover FBA reimbursements on your behalf.

$400 for you, on us

Our special offer, just for you: Pay nothing for the first $400 we recover for you in FBA reimbursements