My Jetpack: Jetpack AI Card Links to Dead-end with Legacy Plan

[bobmatyas]

Impacted plugin

Jetpack

Quick summary

If a user has a legacy Jetpack AI Assistant plan, clicking on the "View" button in the AI card on My Jetpack leads to a dead-end (see screenshot below)

Steps to reproduce

1. Add a Jetpack AI Assistant plan (non-tiered)
2. Click the "View" button on the AI card in My Jetpack

A clear and concise description of what you expected to happen.

I would expect the user to be taken to a screen like this:

What actually happened

Clicking "View" brings a user to this screen:

Impact

Most (> 50%)

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

Self-hosted

Logs or notes

No response

[fgiannar]

@Automattic/jetpack-martech Should we add this issue in your maintenance board so it gets triaged?

[robertsreberski]

@fgiannar Thanks for the ping! I'm adding that one to our board.

[robertsreberski]

Hello @bobmatyas !

I'm struggling to recreate the issue on my side:

1. I create a plain JN site
2. Add "Jetpack AI Monthly USD 2023-05-17" non-tiered plan to it

3. Go to My Jetpack and click "View" on Jetpack AI card
4. I'm presented the following (correct) view:

Could you confirm the issue still persists for you? Thank you!