Disclosure and International Transfers
We take necessary measures to ensure that personal information transferred internationally is protected in accordance with applicable laws and the internal policies of Netflix and Netflix group companies.
For the purposes stated in our Privacy Statement we may disclose and make international transfers of personal information as follows:
(The following list is subject to change. Not all ad service, customer service, and payments processing providers are in use in all regions.)
|
Company |
Purposes of transfer |
Countries to which information is transferred |
Items of personal information to be transferred |
|---|---|---|---|
|
Amazon Web Services (AWS) |
infrastructure and IT services |
US, Ireland |
Netflix customer personal information listed in our Privacy Statement |
|
Google Cloud Platform (GCP) |
infrastructure and IT services |
US, Belgium, Finland, Germany, The Netherlands |
Netflix customer personal information listed in our Privacy Statement |
|
Google (reCaptcha) |
security and fraud prevention |
US, Chile, Belgium, Denmark, Finland, Ireland, The Netherlands, Singapore, Taiwan |
Browser / device information |
|
|
matched identifier communications |
US, Denmark, Ireland, Singapore, Sweden |
privacy protective identifier (for more information see this help article) |
|
|
matched identifier communications |
US, Belgium, Chile, Denmark, Finland, Ireland, The Netherlands, Singapore, Taiwan |
privacy protective identifier (for more information see this help article) |
|
Snap, Inc. |
matched identifier communications |
US |
privacy protective identifier (for more information see this help article) |
|
ThreatMetrix |
security and fraud prevention |
US, Iceland (failover site - used in case of failure at primary storage site) |
Browser / device information / payment related information |
|
Twilio |
messaging services |
US |
mobile number |
|
Validity |
email optimization services |
US |
name / email address |
|
|
embedded media player |
US, Chile, Taiwan, Singapore, Ireland, The Netherlands, Denmark, Finland, Belgium |
Browser / device information |
|
Tik Tok |
embedded media player |
US, Ireland, Singapore |
Browser / device information |
|
|
embedded media player |
US, Ireland, Sweden, Denmark, Singapore |
Browser / device information |
|
YouTube |
embedded media player |
US, The Netherlands, Belgium |
Browser / device information |
|
Spotify |
embedded media player |
US, Chile, Taiwan, Singapore, Ireland, The Netherlands, Denmark, Finland, Belgium |
Browser / device information |
|
SoundCloud |
embedded media player |
US, Germany, The Netherlands, Canada |
Browser / device information |
|
Sketchfab |
embedded media player |
Ireland, US |
Browser / device information |
|
TwoHat |
games chat moderation services |
US |
Game chat content for moderation |
|
Unity Technologies SF (DeltaDNA) |
game analytics |
US, Canada, Belgium, Germany, Finland, UK |
Netflix customer personal information listed in our Privacy Statement |
|
Chartbeat |
web analytics |
US |
Browser / device information |
|
|
Intra-company processing (Providing access to and managing services; security functions; customer support; communication with members; product and service improvements; content development; compliance with legal and regulatory requirements; for other purposes described in the Use of Information section of our Privacy Statement) |
Brazil, France, Germany, India, Italy, Japan, Mexico, The Netherlands, Singapore, Spain, UK, US |
Netflix customer personal information listed in our Privacy Statement |
|
Algar Tech |
customer service support |
Brazil |
Netflix customer personal information listed in our Privacy Statement |
|
24-7 Intouch |
customer service support |
Philippines, Honduras |
Netflix customer personal information listed in our Privacy Statement |
|
Ibex |
customer service support |
Nicaragua |
Netflix customer personal information listed in our Privacy Statement |
|
Majorel |
customer service support |
The Netherlands, Poland, Romania, Mexico, Morocco |
Netflix customer personal information listed in our Privacy Statement |
|
Sprinklr |
customer service management platform |
US |
Netflix customer personal information listed in our Privacy Statement |
|
Sutherland |
customer service support |
India |
Netflix customer personal information listed in our Privacy Statement |
|
TaskUs |
customer service support |
US |
Netflix customer personal information listed in our Privacy Statement |
|
TDCX |
customer service support |
Philippines, Japan, Malaysia, Thailand |
Netflix customer personal information listed in our Privacy Statement |
|
Teleperformance |
customer service support |
Greece, Spain, Portugal, US, Philippines, South Korea, Brazil, Peru |
Netflix customer personal information listed in our Privacy Statement |
|
Zendesk |
customer service support |
Australia, Brazil, Costa Rica, Philippines, Singapore, US |
Netflix customer personal information listed in our Privacy Statement |
|
Adyen |
payment processing |
Australia, US, The Netherlands, Singapore |
payment related information |
|
American Express |
payment processing |
US |
payment related information |
|
Bancomer |
payment processing |
Mexico |
payment related information |
|
Banorte |
payment processing |
Mexico |
payment related information |
|
BillDesk |
payment processing |
India |
payment related information |
|
BNZ |
payment processing |
Australia |
payment related information |
|
Boku |
payment processing |
US, Ireland |
payment related information |
|
CardinalCommerce |
payment processing |
US |
payment related information |
|
Chase Paymentech |
payment processing |
US, Singapore |
payment related information |
|
Checkout |
payment processing |
UK, Ireland |
payment related information |
|
Cielo |
payment processing |
Brazil |
payment related information |
|
dLocal |
payment processing |
US, Ireland, Nigeria |
payment related information |
|
Fiserv |
payment processing |
Brazil |
payment related information |
|
GMO |
payment processing |
Japan |
payment related information |
|
Klaviyo |
payment processing |
US |
payment related information |
|
Mastercard |
payment processing |
US, India |
payment related information |
|
PayPal |
payment processing |
US |
payment related information |
|
PayU |
payment processing |
US, Germany |
payment related information |
|
Vantiv |
payment processing |
US |
payment related information |
|
Visa |
payment processing |
US |
payment related information |
|
Westpac |
payment processing |
Australia |
payment related information |
|
Worldpay |
payment processing |
US |
payment related information |
|
AppsFlyer |
digital advertising |
Belgium, Ireland, US |
Browser / device information |
|
DoubleVerify, Inc. |
digital advertising |
US |
Netflix customer personal information listed in our Privacy Statement |
|
Entertainment Data Oracle |
digital advertising |
US |
Netflix customer personal information listed in our Privacy Statement |
|
Integral Ad Science, Inc. |
digital advertising |
US |
Netflix customer personal information listed in our Privacy Statement |
|
Nielsen |
digital advertising |
US |
Netflix customer personal information listed in our Privacy Statement |
|
Xandr Inc. |
digital advertising |
Australia, Brazil, Canada, France, Germany, Italy, Japan, Mexico, The Netherlands, Spain, South Korea, UK, US |
Netflix customer personal information listed in our Privacy Statement |