Netflix Privacy Rights Metrics

Between January 1, 2023 and December 31, 2023, we received and responded to privacy rights requests from individuals in the US as follows:

Type of Request

Metrics

Request to Know

Number received: 118

Number complied with in whole or part: 106

Number denied: 12

Average response time: 5.2 days

Request to Delete

Number received: 9,551

Number complied with in whole or part: 9,275

Number denied: 276

Average response time: 2.6 days

Right to Correct

Number received: 2 

Number complied with in whole or part: 1
Number denied: 1

Average response time: 1.7 days

Request to Opt-Out of Sale or Sharing

Number received: 278,713

Number complied with in whole or part: 278,678

Number denied: 35

Average response time: 1.7 days

The metrics are based on requests received from individuals through privacy@netflix.com. The metrics for opt out of sale or sharing also include requests received through a Global Privacy Control (GPC) signal. 

Requests may be denied due to various reasons including lack of verification or for other reasons permissible under applicable law.