FAQ

Once you’ve added a migration placeholder to your account, you are ready to move your site. Pressable offers three methods for migrating your site over to us: Use the Automated Pressable Migration […]

PHP Version These Pressable service configurations and various platform considerations are important to help you understand what to expect from your Pressable experience. Pressable provides support for PHP versions 8.1, 8.2, and […]

A name server is a computer server that hosts a network service for providing responses to queries against a directory service. If you would like Pressable to control your DNS, you will need to point your domain’s nameservers to us. […]

At Pressable, we believe that a managed WordPress provider is responsible for ensuring that your PHP version is up to date. Staying on the latest versions of software ensures that you have […]

Sometimes things happen—a failed plugin update, a theme upload failed, or maybe you’re writing your first lines of code. Whatever the case may be, if you’d like a backup restored, you have […]

Submit a Ticket or Start a Chat The Pressable Customer Success team provides support over live chat and email through Intercom. You may reach out by logging into your My.Pressable.com Dashboard. Once […]

By default, WordPress sites at Pressable send emails using our built-in email server. Sites that send a high volume of emails or that experience emails not being received by all intended recipients […]

WordPress Core Updates Pressable manages WordPress Core updates. More information about that can be found here. WordPress Plugin Updates We always run the latest versions of WordPress, Akismet, Jetpack, and Jetpack Protect. […]

We install and manage a handful of plugins on every site to ensure that they are optimized to run on our systems. These plugins enhance the functionality of your sites and cannot […]

Pressable has partnered with Titan to provide you with feature-rich email that makes connecting with customers, partners, and colleagues easier than ever. Head over to our WordPress hosting with email page to […]

From time to time, we receive questions from customers in regards to specific Pressable PHP limitations and values such as max_execution_time, memory_limit, and upload_max_filesize. The question usually arises due to requirements made […]

With Pressable, all sites can now upgrade PHP versions from 7.4 to 8.1, 8.2, or 8.3 with just one click in the MyPressable Control Panel. To change your PHP version: Login to MyPressable […]

You can change the default PHP version for all new sites created in your account by accessing your Sites > Settings page in the bottom left corner of the MyPressable Control Panel: […]

For security and performance reasons, we symbolically link (symlink) some themes and plugins so that they are secure and can be scalably managed across our platform. If you’d like to remove the […]

There are quite a few plugins in the WordPress ecosystem; WordPress.org has over 59,000 just in their repository. From time to time we run across plugins that don’t play well on our […]

If you are assigning a domain to your Pressable account and want to know how to update your Register.com DNS records accordingly, we share three ways to do that: Please Note: If […]

If you are assigning a domain to your Pressable account and want to know how to update your SiteGround.com DNS records accordingly, we share three ways to do that: Please Note: If […]

Yes, you can assign multiple, non-primary domains to your sites. Non-primary domains 301 redirect to the primary domain. You cannot have more than one primary domain on a site. Log into MyPressable […]

Pressable does not provide support for reverse proxy setups and does not advertise it as a feature.

To help us provide the best managed WordPress support, sites hosted on the Pressable platform have a built-in user named either pressable or zippykid. For enhanced security this account can only be […]

SPF records are DNS records that identify which mail servers are authorized to send email on behalf of your domain. Learn more about SPF and other email authentication records in our DNS Records for […]