1. Home
  2. Knowledge base
  3. Category

Troubleshooting

Using Sucuri With Pressable

If you are using Sucuri to point your domain name to Pressable, then you must change the SSL Mode from Partial HTTPS to Full HTTPS for the domain to work properly. These […]

Read article
WordPress Site Down? Common Issues and Fixes

If your WordPress website is down, offline, isn’t loading, or you are seeing an error when visiting your site, there are a few possible reasons. In this guide, we discuss the most […]

Read article
SSL Troubleshooting for the Most Common SSL Issues

SSL errors can occur for a variety of reasons. If your site is showing an insecure warning or not showing SSL at all, please check the sections below to troubleshoot what may […]

Read article
Debugging Your WordPress Website

It’s important to know how to debug your WordPress website. There may come a time when something on your website is not working properly. Perhaps you are seeing a fatal error, or […]

Read article
Accessing WordPress Error Logs on Your Site

In this article, we will review how to access WordPress error logs for your website to assist in debugging a problem and identifying theme and plugin errors. This error log file is […]

Read article
Accessing Web Server Logs for Your Site

Pressable provides seven days of Web Server Logs, 200 per page. In this article, we will review how to access Web Server Logs for your website to assist in debugging a problem.

Read article
Restore a Site in Pressable using the Automated Restore Tool

No matter how experienced you are with WordPress, there come times when things just break – it could be from a bad plugin update or a line of code that you just […]

Read article
Tips for Troubleshooting Website Performance Issues

There are multiple factors that can affect the amount of time that it takes for a website to load: improperly sized images, uncompressed Javascript files, and lack of caching to name a […]

Read article
How Do You Test for Theme and Plugin Conflicts?

What are theme and plugin conflicts? A conflict is an error or malfunction caused by two (or more) parts of code giving conflicting signals. For example, plugin A gives the signal to […]

Read article
Email Delivery Troubleshooting and SMTP Plugins

By default, WordPress sites at Pressable send emails using our built-in email server. Sites that send a high volume of emails or that experience emails not being received by all intended recipients […]

Read article
Domain Not Found Error When Accessing Site

If you are attempting to access your site and see a “domain not found” then this indicates that the DNS on your domain name is correctly pointed to Pressable, but the domain […]

Read article
Rate Limiting on 404 Pages: The 428 Error

When excessive requests are made to assets or pages that return a 404 error, our servers will return an HTTP 428 Precondition Required response code. As 404 pages are not cached, multiple […]

Read article
File Type Not Permitted when Uploading Media

If you are uploading files in the media library or within form elements on your WordPress site and receive this error: Sorry, this file type is not permitted for security reasons. The […]

Read article
Pressable’s Web Application Firewall (WAF) For Increased Site Security

All Pressable sites are protected by a web application firewall (WAF). Pressable’s web application firewall makes sites hosted on our platform more secure by blocking common attack vectors, such as SQL injection. […]

Read article
How to Decrease Your TTFB Time

The TTFB (time to first byte) is the length of time a browser needs to wait for a response from the server after making a request, the time needed to prepare and […]

Read article
Monitoring and managing your disk usage at Pressable

All Pressable accounts come with a high level of available storage to be used by sites on the account.  While this storage is often more than sufficient for most accounts, occasionally some […]

Read article
DNS Made Easy and Pressable

Pressable uses DNS Made Easy for internal DNS management. All domains added to our platform must be mapped through our DNSME account. If a domain is not mapped properly, you will receive […]

Read article
Using Cloudflare with SSL with Pressable

Cloudflare is a DNS management service that works with Pressable. If you are using Cloudflare to manage your DNS, it is important to set up the SSL settings at Cloudflare to ensure […]

Read article
Understanding ABSPATH at Pressable

At Pressable, the WordPress Core files are symbolically linked to another location on the platform. In other words, they are not in the site root, as is the case with a standard […]

Read article
Using Search and Replace on WordPress and Your Pressable Site

When you set up a site on Pressable, a staging URL is created: {site_name}.mystagingwebsite.com There are a couple of advantages of this staging URL: Migrating a site from another host: You can […]

Read article
Why is my CSS not updating?

If you are not seeing changes that you have applied to your website, you may need to clear your browser cache and/or the CDN cache. Browser Cache Browsers can often cache files […]

Read article