The Narwal Ultra X Combo is a standout product in the world of robotic vacuums and mops. It merges both functionalities into a single, well-designed unit. Its aesthetic appeal is immediately noticeable, featuring a beautiful industrial design with a clean silhouette. The user interface is sleek and intuitive, making the user experience pleasant.
Assembly and Usability
Setting up the Narwal Ultra X was a breeze. The water tanks and filters are conveniently accessible and simple to replace, a significant improvement over many other models on the market. As someone who has struggled with the poor battery life of an older iRobot model, I found the Narwal Ultra X to be a game-changer. Its unique features and reliable performance place it in a league of its own.
App Experience
The initial app syncing and connection process was a bit cumbersome. The app could be clearer about the sequence of Bluetooth and Wi-Fi connections, which took longer than expected. Once set up, however, the app’s clean design was pleasing. One improvement I’d suggest is allowing the app to use the system's default font size and adhere to the light/dark mode settings. Additionally, adding a security feature such as Face ID to lock the app would provide peace of mind. I’m uncomfortable with any device accessing my home router without adequate security controls.
Performance and Features
The Narwal Ultra X’s performance is where it truly shines. After mapping my house, which features hardwood flooring and several area rugs, I tested it with both vacuuming and mopping. The vacuum noise level is comparable to my old iRobot, but the Narwal Ultra X boasts much higher suction power. It handled long hairs on the floor effortlessly, a particularly impressive feature.
This was my first experience with a robot mop, and I was amazed by its cleaning power. It performed on par with the steam mop I typically use, significantly reducing the amount of manual labor required. The floor detergent that comes with it has a refreshing lemon scent, adding to the overall cleaning experience.
Innovation and Daily Use
Combining a vacuum and mop in a single unit is innovative, especially for someone like me who is new to such advanced robotic cleaning solutions. While robot vacuums are common and robot mops are available, the Narwal Ultra X’s integration of both functions in one device is impressive. Despite the slightly cumbersome product name, the Narwal Ultra X certainly nails it in terms of functionality and convenience.
I plan to let the Narwal Ultra X automatically run daily to maintain my floors. After longer use, I may update this review to provide further insights into its performance and durability.
Overall, the Narwal Ultra X is a fantastic addition to any home. It offers efficient cleaning and impressive design features that make it a worthwhile investment. To keep the cost down, you just need to buy it when it is on sale.
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We found 6 bundles with this item:
Narwal Freo X Ultra Robot Vacuum and Mop Combo, 8200Pa Robot Mop & Vacuum, Auto Mop Drying/Washing, Self-Empty, Zero-Tangling, DirtSense™, Maintenance-Free Base Station, Self-Contained Dust Processing
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NARWAL Freo X Ultra Robot Vacuum and Mop with Dust Bin. 8200 Pa, Auto Mop Drying/Washing, Zero-Tangling, DirtSense™, All-in-One Base Station, Self-Contained Dust Processing$1,139.98 $1,320.98This bundle contains 2 items -
NARWAL Freo X Ultra Robot Vacuum and Mop with Zero-tangling Floating Brush. 8200 Pa, Auto Mop Drying/Washing, Zero-Tangling, DirtSense™, All-in-One Base Station, Self-Contained Dust Processing$1,129.98 $1,310.98This bundle contains 2 items -
NARWAL Freo X Ultra Robot Vacuum and Mop Combo, Robot Mop & Vacuum, Self-Cleaning, 8,200 Pa, Zero-Tangling, DirtSense™, All-in-One Base Station, Self-Contained Dust Processing, Laser Sensors$1,359.98 $1,540.98This bundle contains 2 items -
NARWAL Freo X Ultra Robot Vacuum and Mop with Upgraded Washable Mop Pads*2. 8200 Pa, Auto Mop Drying/Washing, Zero-Tangling, DirtSense™, All-in-One Base Station, Self-Contained Dust Processing$1,119.98 $1,300.98This bundle contains 2 items -
NARWAL Freo X Ultra Robot Vacuum and Mop Combo with 3*Disposable Dust Bags. 8200 Pa, Auto Mop Drying/Washing, Zero-Tangling, DirtSense™, All-in-One Base Station, Self-Contained Dust Processing$1,119.98 $1,300.98This bundle contains 2 items
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This item: Narwal Freo X Ultra Robot Vacuum and Mop Combo, 8200Pa Robot Mop & Vacuum, Auto Mop Drying/Washing, Self-Empty, Zero-Tangling, DirtSense™, Maintenance-Free Base Station, Self-Contained Dust Processing
$1,399.99
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$19.99
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From the brand
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Narwal was founded to create innovative products that provide real value and make a meaningful impact on people's lives. As a global top 5 vacuum brand, we now sell in over 30 countries, and proudly serve over 1.8 million families worldwide.
At Narwal, we prioritize people above all. We strive to be friendly and accessible, working alongside our customers to enhance service and communication.
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[Flagship] Narwal Freo X Ultra
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[New] Narwal S10 Pro
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Product Description
Compare Narwal Robot Vacuums
 Narwal Freo X Ultra |  Narwal Freo |  Narwal Freo X Plus |  Freo X Plus and S10 Pro | |
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Customer Reviews
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357
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738
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100
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Price
| $1,399.99 | $999.99 | $399.99 | $769.98 |
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Roller Brush
| Zero-Tangling Floating Brush | Rubber & Bristle Brush | Zero-Tangling Floating Brush | Zero-Tangling Floating Brush |
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Robot Built-in Dust Emptying
| 1L Disposable Bag / Dustbin | 500ml Dust Bin | 1L Disposable Bag / Dustbin | 1L Disposable Bag / Dustbin |
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Sensor Arrays
| Tri-Laser Infrared Ultrasonic | LDS, Infrared, Ultrasonic | Tri-Laser Infrared Ultrasonic | Tri-Laser Infrared Ultrasonic |
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Suction Power
| 8,200 Pa | 3,000 Pa | 7,800 Pa | 7,800 Pa |
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Voice Control
| Alexa, Siri, Google Home | Alexa, Siri, Google Home | Alexa, Siri, Google Home | Alexa, Siri, Google Home |
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Mopping Pressure
| 12 N | 12 N | 6 N | 6 N |
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Auto Mop Lifting
| 12 mm | 12 mm | 8 mm | 8 mm |
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Dust Compression Technology
| ✔ | ✘ | ✔ | ✔ |
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APP Control
| ✔ | ✔ | ✔ | ✔ |
Videos
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Review-Narwal mop and vacuum in one!
Amanda Fernandez
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9:26
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I love NARWAL Freo X Ultra Robot Vacuum Review. Works Great
JUST A DAD
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Customer Review: This machine is truly a lifesaver
Xiwen
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10:51
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Narwal Freo X Ultra - 5 Things You Need to Know!
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Narwal Freo X Ultra vs eufy X10 Pro Omni Robot Vacuum & Mop
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How to Change Dust Bag on NARWAL Freo X Ultra Robot Vac/Mop
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Compare with similar items
This Item  NARWAL Narwal Freo X Ultra Robot Vacuum and Mop Combo, 8200Pa Robot Mop & Vacuum, Auto Mop Drying/Washing, Self-Empty, Zero-Tangling, DirtSense™, Maintenance-Free Base Station, Self-Contained Dust Processing |  |  |  |  |  | |
| Price | $1,399.99 | -33% $598.98 List: $899.99 | $999.99 | -38% $799.99 List: $1,299.99 | $1,199.99 | -29% $999.99 List: $1,399.99 |
| Delivery | Get it as soon as Monday, Jul 29 | Get it as soon as Monday, Jul 29 | — | Get it as soon as Monday, Jul 29 | Get it as soon as Friday, Aug 2 | — |
| Customer Ratings | ||||||
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| Remote Control | ||||||
| Sold By | Narwal Robotics | Dreame International (HongKong) Limited | Amazon.com | Dreame International (HongKong) Limited | Amazon.com | Narwal Robotics |
| surface suggestion | Wood, Tile, Upholstery, Vinyl, Laminate,Carpet, Marble | Hard Floor, Tile, Marble, Stone, Carpet, Wood | Hardwood floor, Carpet, Tile | Hard Floor, Carpet, Marble, Wood, Tile | Hardwood floor, Carpet, Tile | Vinyl, tile, laminate, hardwood floors, marble... |
| batteries included | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| battery average life | 3.48 hours | 210 minutes | 180 minutes | 220 minutes | 290 minutes | 3.5 hours |
| compatible devices | Amazon Echo | Amazon Echo | Amazon Echo, Google Home, Smartphones, Smartwatches | Amazon Echo | Amazon Echo, Google Home, Smartphones | Smartphones |
Inspiration from this brand
Reviews with images
My Floors Are Doing a Happy Dance!
As a robot floor cleaner veteran (seriously, been there, done that!), I gotta say NARWAL has been my mopping BFF since 2021. Their whole "clean like a human" thing with DirtSense checking the dirty water and the mops that practically wash themselves with cleaning solution... well, it just makes my cleaning life sing!But you know what wasn't singing? My old auto empty robot vacuum. With three long-haired pups leaving tumbleweeds of fur everywhere, and my forgetful robot buddy kept bumping around and forgetting the map. But I held onto it for the auto-empty feature, even though it drove me a little nuts, as it allowed me to dump every few weeks.Enter the FREO X Ultra, and let me tell you, it's a GAME CHANGER!ProsSayonara, Sucking Power Sorgen! This little rockstar has 8200 Pa of suction, which means bye-bye fur, dirt, dust bunnies – the whole gang! It's got this compression dustbin/bag thing (fancy, right?) that lets you store all that debris for approximately 7 weeks (with 3 fur monsters, 4-5 weeks might be realistic, but still AMAZING - can't wait to find out). The addition to adjust the coverage overlap is superb! Oh, and the bin even dries itself out.Hair Today, Gone Tomorrow (and the Day After, and the Day After That...) Those tangled hair nightmares are a thing of the past! The FREO X Ultra has a double-certified zero hair tangling roller brush with a single mount. Basically, your cleaning dreams have come true!Double the Dustbin, Double the Fun! This awesome machine has a dustbin that's twice the size of its predecessor, or you can use disposable dust bags for super easy disposal.Super-Smart Navigation, No More Bumpy Blues! The upgraded navigation system with fancy lasers and object detection means the FREO X Ultra glides around your home like a boss, dodging furniture and cleaning everywhere it goes.Cleaning Your Way! The FREO Mind app lets you pick exactly how you want your floors cleaned. Want a quick vacuum and mop? Done! Deep clean with vacuuming first? You got it! You can even customize the cleaning for each room – pretty snazzy, huh?Mopping Magic Continues! NARWAL didn't forget about what makes them amazing – mopping! The FREO X Ultra keeps your floors sparkling with automatic mop washing and adjustable warm air drying.Their support team shines as well, offering assistance well beyond the warranty. They still assist with issues on every machine they've released!OverallThe NARWAL FREO X Ultra is basically a party in a robot for your floors! It tackles pet hair, mops beautifully, remembers your house, and pretty much takes care of itself. Sure, it costs a bit more, but for someone who wants a high-tech, low-maintenance cleaning champion, this is the real deal!#Narwal #narwalrobot #narwalfreoxultra
Top reviews from other countries
Akshay
The Ultimate Fur-Hair-Dust Busting Robo-Vacuum
Reviewed in India on May 21, 2024
Alex L.
Gamechanger for those with LVP
Reviewed in Canada on April 9, 2024
Alex L.
Reviewed in Canada on April 9, 2024
The typical older gen of robovacs did the mopping by getting a cloth wet and pushing it around, this one does it by soaking it in cleaning solution + spinning. It makes a huge difference for anyone with tile or LVP, it can actually clean up stains/spills rather than push it around. Plus it does heated drying for the mopping pads!!
Navigation and vacuuming is top notch as well, no complaints there except that it does still get stuck in tricky spots like any other robovac — maybe future updates can solve that. It gets closer to the corners than my roborock for sure though, and seems to have the same/better suction.
Biggest thing though: tangle-free brush!! Wow, I can't believe someone actually figured it out and now we dont have to manually cut out hair from the brush every few weeks.
Some potential issues:
- The app is not the best. Once you are in, the configuration is simple and easy to understand, but getting the robot connected to your wifi may be a big hassle since it only supports 2.4ghz wifi. Plus no local connectivity option....
- Smart home options are basically just alexa which is dissapointing. I would love to see some basic IOT support or local API options, come on guys, it's 2024.
- The dust bin bag option is nice, it does compact dust quite well and lasts me a few months. But if you have a large home with a lot of pets, I still think an auto empty dust bin is a better option. It does come with a bin without the bag option though in case you want to manually empty it yourself every few weeks rather than buy the bags.
Images in this review
Kannan
Long wait,got it.close follow up since 2 years.
Reviewed in India on July 16, 2024CS
Worth the money!
Reviewed in Canada on April 3, 2024
CS
Reviewed in Canada on April 3, 2024
I think it is important to address that this is a high-end product with an expensive price tag. That was the hardest thing for me to justify when purchasing it. However, I believe in robot vacuums and mops, you get what you pay for. This product is clearly one of the best and does an exceptional job cleaning floors. I am one of those people that does extensive research and reading prior to (big) purchases. After all my reading and research, particularly of real world experiences that were not sponsored, I came to the conclusion that the Freo X Ultra was the right robot vacuum/mop for our house. So far I have not been let down and highly recommend this device!
Images in this review
