NPIXEL Privacy Policy

NPIXEL Privacy Policy

1. Introduction

Welcome to Npixel!

This privacy policy explains how we collect, use, and otherwise process personal information of a player, user, customer, subscriber, or online visitor (collectively, the ��User�� or ��you��) of our mobile applications, games, websites, and other online services (collectively, the ��Services��). Npixel may share your personal information with its affiliates and subsidiaries (collectively ��Npixel��, ��we��, ��us��, or ��our��) to the extent necessary to provide the Services to you.

You confirm that you are above the age of majority, or if your country of residence states the minimum age for processing personal information otherwise such different age. We do not intend to collect any personal information from children. If you are children or the parent of any children using our Services, please refer to ��Children�� section below.

2. Types and Purposes of Personal Information We Collect

	Categories and Descriptions	Purposes	Legal Basis
*Information you provide to us (either directly or through a third party)*
Mandatory	Guest ID	To create your Game account in accordance with your request	Necessary to perform our contract with you to provide the Game
Mandatory	Player ID	To provide support and troubleshooting, such as addressing and remediating technical issues and bugs, and improve our services	Necessary to perform our contract with you to provide the Game
Mandatory	Social User ID such as, Firebase ID, Play Games ID, Game Center ID	To create your Game account in accordance with your request	Necessary to perform our contract with you to provide the Game
Optional	Customer support information such as, Email address, Details of ticket, Complaint and handling	To provide support and troubleshooting, such as addressing and remediating technical issues and bugs, and improve our services	Necessary to perform our contract with you to provide the Game
*Information generated as part of the Game*
	System notification information such as, Device token and Firebase Cloud Message token	To provide you with notifications on your device about the Game	It is in our legitimate interest to use this information to send you notifications about the Game
	Game data such as, Open ID, IP address, User nickname, Country code, OS version, App version, Device brand, Device model, Device manufacturer, Device name, Screen resolution, Screen orientation, CPU model, GPU information, RAM, Network type, IDFV, IDFA, Gameplay statistics (including player level and in-game performance)	To solve crashes and optimize compatibility	It is in our legitimate interest to use this information to ensure the security and integrity of the Game
	Payment information such as, Product ID, Price, Value, Currency, Quantity	To enable you to use the payment function in the Game	Necessary to perform our contract with you to provide the Game, information about your purchase history and to restore purchased items

Some portions of our Services are provided by third-party service providers. To the extent necessary to provide the Services to you, they may collect and record information about your use of our Services. However, we cannot control their activities and cannot guarantee that they will adhere to the privacy and security practices same or similar to ours. If you have any questions about their use of the information you should contact them directly.

3. Processing and Sharing Personal Information with Third Parties

We may transfer personal information we collect from you to the other region for the purposes set forth in this privacy policy.

We do not share or sell your personal information with any independent third parties without your consent. However, we collect and may share your personal information for the following purposes without obtaining your consent:

(a) to provide the Game and the Services to you, such as providing customer support, processing gameplay and game rendering data to provide game analytics to improve gameplay, and providing marketing and advertisements and monitoring the success of our marketing and advertising programs. All companies providing services for us, such as service providers in support of our Services, or providers of cloud services that process information identified in this policy on their servers, are prohibited from retaining, using, or disclosing your personal information for any purpose other than providing us with their services.

(b) to comply with any relevant laws or legal obligations or processes, including to comply with a court order or subpoena to provide information, to detect and protect against fraud or illegal activity, to prosecute those responsible for that activity, to enforce our legal rights and resolve disputes, and to ensure security.

(c) to sell, transfer, merge, consolidate or re-organize any parts of our business, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any third party that acquires all or substantially all of us or our business, prospective buyer, or other relevant parties to such change. If we sell or transfer any of our assets, the information we hold about you may be sold as part of those assets and may be transferred.

If you have more questions about our business partners, please contact us at privacy@npixel.co.kr.

4. Opt Out Options

We may send local or push notifications to your mobile device to make you aware of game updates, promotional events, new game information, and other relevant messages regarding the Service. You can manage push notifications from the ��options�� or ��settings�� page within the game, or your device��s settings page for the relevant game.

If you wish to opt out of receiving commercial email messages, text messages, or interest-based ads from us, please contact us at privacy@npixel.co.kr.

Please note that we may still use or process your personal information pursuant to this privacy policy, such as sending official announcement related to the Services to you.

5. Children

We do not knowingly collect or store any personally identifiable information from children under the age of 13 (or if your country of residence states the minimum age for processing personal information otherwise such different age). If any parents believe that we have unintentionally collected your child��s personal information, we will promptly delete the information upon your request. In this case, please send a request to us at privacy@npixel.co.kr.

We have listed the relevant minimum age in the table below for Users located in certain regions. PLEASE NOTE that it is your responsibility to refer to the laws in your country of residence to ensure you are above the relevant legal minimum age. We do not make any representation or warranty as to accuracy and completeness of the information below.

Jurisdiction	Age
Argentina	13
Australia	18
Bangladesh	18
Brazil	18
Colombia	18
Cambodia	18
Canada	13
European Economic Area	16
Hong Kong	18
Indonesia	21
Kazakhstan	18
Malaysia	18
Mexico	18
Myanmar	18
New Zealand	16
Nigeria	13
Philippines	18
Serbia	15
Singapore	13
South Africa	18
Sri Lanka	14
Switzerland	18
Taiwan	18
Thailand	20
United Kingdom	13
United States	13

6. Rights to Access, Correction, and Deletion of Personal Information

You may have legal rights to request access, correct, restrict, port, copy, or delete your personal information, or withdraw your consent. Upon your request to withdraw consent, we will stop processing your personal information. However, such withdrawal will not affect the processing of personal information previously covered by your consent. A request to withdraw consent, restrict or stop processing your information, or delete your account or information may result in your inability to access the Services or some of its features. Please note that even if you delete your personal information from us, we may retain your personal information to comply with laws and for other purposes described in Section 3(b) of this privacy policy.

If you wish to exercise your legal rights or any parents or legal guardians wish to exercise the rights on behalf of their children, you may submit a verifiable request to privacy@npixel.co.kr. If verified, we will provide the information unless doing so proves impossible or would involve a disproportionate effort. You might be asked to provide additional information to verify that the person making the request is the same person about whom we collected information. This additional information will be used solely for verification purposes.

7. Protection Measures of Personal Information; International Transfer

We take appropriate technical security safeguards to protect your information from unauthorized access, destruction, use, modification or disclosure. However, we cannot guarantee the absolute security of your information we collect from you, as the Internet by its nature is not a secure environment. If you choose to share your information with us, please be reminded of such risk.

By using our services or otherwise providing us with personal information, you agree to send and process your information internationally. When transferring personal information outside, we implement technical, organizational and physical protection to protect your personal information.

8. For California Residents

For California residents, their rights under the California Consumer Privacy Act (CCPA) are:
right to request disclosure of personal information, right to request deletion of personal information, right to prevent the sale of personal information, and protection against discrimination.

a. Categories of Personal Information We Collect and Share. Each category of personal information is collected for the purposes described in Sections 2 and 3 of this privacy policy, which are to provide our Services, and for marketing purposes, and for legal purposes. The categories of personal information collected are as follows:

	Categories and Descriptions	Purposes	Legal Basis	Categories of Third Parties to Whom We Shared Information
*Information you provide to us (either directly or through a third party)*
Mandatory	Guest ID	To create your Game account in accordance with your request	Necessary to perform our contract with you to provide the Game	None
Mandatory	Player ID	To provide support and troubleshooting, such as addressing and remediating technical issues and bugs, and improve our services	Necessary to perform our contract with you to provide the Game	None
Mandatory	Social User ID such as, Firebase ID, Play Games ID, Game Center ID	To create your Game account in accordance with your request	Necessary to perform our contract with you to provide the Game	None
Optional	Customer support information such as, Email address, Details of ticket, Complaint and handling	To provide support and troubleshooting, such as addressing and remediating technical issues and bugs, and improve our services	Necessary to perform our contract with you to provide the Game	None
*Information generated as part of the Game*
	System notification information such as, Device token and Firebase Cloud Message token	To provide you with notifications on your device about the Game	It is in our legitimate interest to use this information to send you notifications about the Game	Firebase
	Game data such as, Open ID, IP address, User nickname, Country code, OS version, App version, Device brand, Device model, Device manufacturer, Device name, Screen resolution, Screen orientation, CPU model, GPU information, RAM, Network type, IDFV, IDFA, Gameplay statistics (including player level and in-game performance)	To solve crashes and optimize compatibility	It is in our legitimate interest to use this information to ensure the security and integrity of the Game	None
	Payment information such as, Product ID, Price, Value, Currency, Quantity	To enable you to use the payment function in the Game	Necessary to perform our contract with you to provide the Game, information about your purchase history and to restore purchased items	None

b. Right to Opt-Out (DO NOT SELL MY PERSONAL INFORMATION). California residents may opt out of the sale of their personal information at any time. Under the CCPA, ��Sale�� means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer��s personal information by the business to another business or a third party for monetary or other valuable consideration. We do not sell California residents�� personal information to third parties. We may transfer their personal information to our affiliates that is necessary to provide the Services to them pursuant to this privacy policy. Otherwise, we do not further use their personal information. If we will sell personal information about them in the future, we will provide an option to opt out through our Services.

You may opt-out of receiving promotional communications, such as marketing push notifications from us by following the instructions in Section 4.

c. Right to Know. California residents have rights to request and receive a copy of their personal information we collected about them in the past 12-month period, including all of the following:

- The categories of personal information we have collected about you.

- The specific pieces of personal information we have collected about you.

- The categories of sources from which personal information is collected.

- The business or commercial purpose for collecting or selling personal information.

- The categories of third parties with whom we disclose or share personal information and
the categories of personal information that we disclosed or shared.

You may submit a request to us but no more than twice in a 12-month period. To find out contact details please refer to Section 8(g) below.

d. Right to Delete. California residents also may delete their personal information that we collected about them. If they wish to have any of their personal information deleted, please submit a request to us pursuant to Section 8(g) below. However, we may retain their personal information even after they delete personal information from us to comply with legal obligations, regulatory requirements, to enforce legal rights or resolve disputes, to detect security incidents, or to prevent fraud or illegal activities. To find out more, please see Section 3(b) of this privacy policy.

e. Right to Correct. California residents have the right to request correction of inaccurate their personal information. Please submit a verifiable request to correct inaccurate personal information in accordance with Section 8(g) below.

f. Right to Non-Discrimination. We will not discriminate against any California residents because they exercised any of their rights under the CCPA, such as denying goods or services, providing a different level or quality of goods or services, or suggesting that they will receive a different price or rate or different level or quality of goods or services.

g. Submitting Requests. If you wish to exercise any of your rights under the relevant laws, you may submit a verifiable request to privacy@npixel.co.kr. If verified, we will provide the information unless doing so proves impossible or would involve a disproportionate effort. You might be asked to provide additional information to verify that the person making the request is the same person about whom we collected information. This additional information will be used solely for verification purposes.

h. Your Rights Under California's Shine-the-Light Law. We do not share personal information with unaffiliated third parties for their own direct marketing purposes. Also, we will not do so unless you agree to such disclosure. You may still request this information to us.

9. For Nevada Residents

Nevada residents may opt out of selling their ��covered information�� to third parties under the Nevada law. ��Covered information�� means any one or more of the following items of personally identifiable information about a consumer collected by an operator through an Internet website or online service and maintained by the operator or a data broker in an accessible form. It includes a first and last name, a home or physical address, an electronic mail address, a telephone number, a social security number, and an identifier that allows a specific person to be contacted either physically or online.

We do not sell any of your covered information to third parties. If we will sell personal information about you in the future, we will inform you of such change and provide you with an option to opt out.

10. Contact Us

If you have any questions or concerns related to your use of Our Services or this privacy policy, please feel free to contact us at:

Npixel Co., Ltd.

12-14F, Centerfield West,
231, Teheran-ro, Gangnam-gu,
Seoul 06142, Korea

privacy@npixel.co.kr

11. Modification

This privacy policy may change from time to time, so please check back periodically to ensure that you are aware of any changes. If we make a material change to this privacy policy, we will notify you by posting the change within our Services or in this privacy policy, and, if necessary, give you additional choices regarding such change prior to the change becoming effective.

Your continued use of the Npixel Services will signify your acceptance of these changes.