JWP Dashboard Issue: Unable to Edit Media Thumbnails
Incident
Report for JW Player
Resolved
The incident has been resolved.
Update
Management APIs and the dashboard are operating normally. We are closely monitoring the systems to ensure stability.
Update
Our engineering team has identified the problem and is rolling out a fix. We will continue to monitor to ensure stability.
Update
We are observing an increase in errors from our Media API. Our team is actively monitoring the situation and will provide updates as more information becomes available.
Monitoring
Thumbnail edits are now functioning correctly in the Dashboard. We are closely monitoring the systems to ensure stability.
Investigating
We are investigating an issue with the Dashboard that is causing users to be unable to edit media thumbnails. Thumbnails can still be changed with our API.
This incident affected: JW Player Dashboard.