John Boyle

🎥 ARAG Claims Manager, Aidan McGrath explains how legal expenses insurance claims work, the process of making a claim and some of the alternative avenues that policyholders can explore, if no legal remedy is available under the terms of their policy. See the video here: https://lnkd.in/e8YnV5Yw #ARAG #legal #insurance #accesstojustice

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The insurance industry must stop its "persistent demonising of victims of negligence to suit its own agenda", APIL has said in response to an article in the Scottish Daily Mail. In the article, insurers suggested that insurance bills are set to rocket for Scottish families. This was in reference to proposed regulations to increase the compensation allowance for tax and investment advice, which came out of a recent consultation on the range of factors to be taken into account when setting the personal injury discount rate. “Compensation is not a windfall. Every penny paid to people with catastrophic life-changing injuries is needed for care, support, and living costs, often for the rest of their lives,” said APIL’s immediate past president Jonathan Scarsbrook in a letter of response. “Alastair Ross (from the ABI) suggests quite shamelessly that severely injured people will have too much money," said Jonathan. “The reality is that the proposed change still falls far short of covering the cost of advice. Professional advice is vital for injured people. These are not canny investors. They are vulnerable and inexperienced, and need to ensure their compensation will stretch to meet their needs,” he said. Read APIL’s reaction in full here: https://lnkd.in/gt4g_Vpe #compensation #personalinjury #discountrate #investmentadvice #insurance

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Data covering the last three months of operation of the Official Injury Claim service, including recently added claim lifecycle and dormancy insight, is now available. Download a copy here: https://ow.ly/kbiC50RB8pr #OIC #MoJ #Reporting #OfficialInjuryClaim #Claims

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Making insurance claims can be complex, but with an LV= policy, your clients can safely rely on our dedicated support throughout the whole process. Find out more about our claims service #generalinsurance

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When a claim arises and there is a lack of evidence connecting the injury to work, it is possible to convince an insurer to reject a claim awaiting further evidence. From a recent workshop, Aegis RMS Director Simon Booth explains this potential situation further. #managingclaims #workerscompensation #aegisrms

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With increasing regulatory scrutiny and legal accountability, providing robust D&O insurance is essential. Cover your clients from a range of risks, including corporate liability and employment practices liability. Contact us for bespoke coverage or find out more - https://lnkd.in/eg6AXE6k #DirectorsAndOfficersInsurance #BusinessProtection #Insurance #WholesaleInsurance #SpecialistWholesale #InsuranceBrokers

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We've published guidance to help firms understand their obligations when undertaking claims management activity. The guidance includes information on: 💬 Understanding your client's circumstances 💳 Financially accounting to your clients 🤝 Engaging with third parties 📺 Marketing your claim services https://lnkd.in/d-3gquP2

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Making insurance claims can be complex, but with an LV= policy, your clients can safely rely on our dedicated support throughout the whole process. Find out more about our claims service https://lnkd.in/eD3EtbNU #generalinsurance

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We have noticed an increase in at-fault claims where there is damage to a third party. The main cause seems to be inattention and following too closely. A timely reminder to take extra care and consider the wintry road conditions at this time of year. #TLCInsurance #360uwnz #insurance #insurancebroker #newzealand

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A life insurer may refuse to pay out a claim for 3 reasons, however, these denials can be challenged if your lawyer understands the law as well as the rules which govern insurers. Read our newest blog regarding life insurance claim denials: https://lnkd.in/e4r5fQhz

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First Notification of Loss (FNOL) - a crucial moment in any claim process. Something has already gone wrong and this process can either reassure and support or it could be the first step to an eventual complaint... We are really looking forward to this session at I Love Claims #claimstech24 tomorrow. The home session will be hosted by Alan Soutar and Tom Burroughs, Tori Hutchinson and Connie Beasley will be discussing the role of technology in facilitating this part of the overall claims journey. #claims #FNOL #claimsprocess #claimstech #claimsmanagement #customerservice #insurance #insurtech #claimsjourney

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📅 Our new rules that will restrict excessive fee-charging when firms make compensation claims for mis-sold financial products come into effect on 26 July. If your firm represents clients during financial service claims, there will be maximum charges in place for claim representation progressed through financial service redress schemes. Read more here: https://bit.ly/3RY7TH6

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And so it begins. As you may know, the claims management company AMK Legal has been vigorously agitating complaints against St James Place. https://lnkd.in/eVMSdQ5B But just imagine if the SJP name was replaced by that of your firm. The listeners and readers of adverts will readily latch on (quite rightly) if they have not received the level of service they signed up for. I have just seen the first subject access request from AMK asking for information from one of my clients' customers. As a result, we are looking whether there is fault, and if there is, redress will be offered. The Financial Conduct Authority has already made it clear what it expects on this topic. This is an easy scenario for ambulance chasers. Either the agreed level of service has been provided or it hasn't. My opinion is there is no defence if a client hasn't received the level of service to which they agreed. A lot of firms will get caught out. So, this is a chance to look inwardly and see just how much of a service your firm provides. So much of Consumer Duty is interwoven into this topic. One last thing. There is absolutely no need for CMCs to be operating in this space (although it could be argued they are highlighting the topic in addition to the press). It is something most clients should be able to complain about without any paid for support. Firms are capable of dealing with such complaints internally, and then pay out if found lacking. If there is no resolution the Financial Ombudsman Service will investigates free of charge for consumers. #financialadvisers #financialservicecomplaints #complaints #consumerduty #speakingyourclientslanguage

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In this educational Vlog, our Claims Lead & Senior Consultant Patrick Hayward ACII focuses on #ClaimsTransformation in the General Insurance Industry, addressing its current challenges. Adapting the #claims model in personal lines, building this around the customer and keeping pace with external progress, will enable an #insurer to provide a service which wins over existing and new customers, and reduce or maintain a low cost base. Watch the full video by clicking on the link in the comments below ⬇️ #InsuranceIndustry #BusinessTransformation #DigitalTransformation

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Red flags to look out for: 🚩 Unjustified denial of a valid claim 🚩 Delaying processing claims without a reasonable basis 🚩 Misrepresenting policy terms to avoid paying a claim 🚩 Offering a settlement far below the claim's actual value If any of these sound familiar, give us a call at 855-565-1966 or visit our website to learn more about the next steps to take: https://lnkd.in/g-cGyejG #propertymanager #businessowner #Dallas #SanAntonio #Austin

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