Vasileios (Vas) Kospanos

Central Bedfordshire, England, United Kingdom Contact Info
12K followers 500+ connections

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About

B2B marketing rockstar with more than 15 years of experience, specialising in…

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Experience & Education

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Licenses & Certifications

Publications

  • Transforming Customer Experience (CX) with BPM

    PNMSOFT

    Customer Experience (CX) starts from the first time a customer hears about your company, through
    the initial contact with your company via web, sales agent, event or social media, through to the
    opportunity and sales stage, to on-boarding, services provision, support tickets and complaints, and onward to consequent orders.

    Other authors
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  • Get Smart, Get Social, Get Fundraising: a guide for hospices

    Access

    According to our recent research, social media plays a significant role in hospices. From engaging with patients and their families to promoting events and attracting volunteers, platforms such as Twitter and Facebook are now recognised as highly valuable ways for hospices to engage with those who hold the cause close to their hearts.

    Other authors
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  • Getting your hospice fit for its technological future

    Access

    Getting your hospice fit for its technological future. Advances in technology never stop, it's important that hospices keep up with these changes in order to remain efficient and improve service delivery.

    Other authors
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  • Social media for charity finance professionals

    Charity Finance Group London Members Meeting

    Presentation for the Charity Finance Group London members meeting

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  • Getting your hospice fit for its technological future (case study)

    The Access Group

    A case study of how Hospiscare is using technology to improve efficiency and ensuring it is technologically fit for future changes and developments

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  • More Than Shaking An Online Tin: How can we take technology-enabled giving to a new level? (Contributor)

    Spring

    Spring is exploring the state of tech-enabled philanthropy in the UK and providing practical insight into how digital technology can support giving.
    Their report More Than Shaking An Online Tin: How can we take technology-enabled giving to a new level?, launched on 8th May 2012, was conducted and co-written by Spring in partnership with Joe Saxton of nfpSynergy, Sarah Hughes of Charity21 and Sally Yorke.
    The digital landscape is once again rapidly changing, presenting fresh challenges for…

    Spring is exploring the state of tech-enabled philanthropy in the UK and providing practical insight into how digital technology can support giving.
    Their report More Than Shaking An Online Tin: How can we take technology-enabled giving to a new level?, launched on 8th May 2012, was conducted and co-written by Spring in partnership with Joe Saxton of nfpSynergy, Sarah Hughes of Charity21 and Sally Yorke.
    The digital landscape is once again rapidly changing, presenting fresh challenges for everyone serious about exploiting it. For charities, the challenges are particularly stark; for whilst the large majority of charities endeavour to get a healthy return from their existing efforts (which for many means their websites and emails) the whole experience of digital consumption and digital transactions is changing. The very nature of digital engagement has transformed, and giving is all about engagement.
    This research focuses on technology-enabled giving – of time, money or anything else – and its barriers and opportunities.
    The report contains insights from interviews with a range of well-qualified practitioners in this field including, for example, Howard Lake (Founder and Director of UK Fundraising), Richard Craig (CEO of the Charity Technology Trust), Ann-Marie Huby (MD of JustGiving) and David Erasmus (Founder of Givey), amongst others.

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Courses

  • Access Dimensions - Introduction to Nominal Ledger

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  • Access Dimensions - Introduction to Purchase Ledger

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  • AdvantageNFP Fundraiser Fundamentals

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  • Forrester Digital Reboot in Marketing and Sales

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  • Foundations of Generative AI for B2B Marketing

    Certicate ID: 6tima0onjt

  • Gartner Masterclass: Future of IT Sales

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  • Introduction to Readsoft

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  • Lean Digital 101

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  • Presentation Skills

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Projects

Languages

  • Greek

    Native or bilingual proficiency

  • English

    Full professional proficiency

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