Hi @savanna2,
We do our support in English, so I’ll be replying in English for now. You’re welcome to continue in Japanese and I can enter your message into Google Translate, or you can continue in English if you’d prefer.
The translation of your message says that you are having trouble with the Slideshows. Are you referring to the Jetpack Carousel feature?
It doesn’t look like this feature is activated on your site, so please make sure that you activate it by following the instructions in this article: https://jetpack.com/support/carousel/
The translation also said that slideshows are working on the demo screen, but not on the display screen. Can you please clarify what you mean by this? Could you share exact URLs of where the feature is working and where it isn’t?
Thank you!
こんにちは。
不具合が発生するのは、Jetpackブーストのスライドショーブロックです。
症状は、自動再生を有効にしても、自動再生できない。
編集時は、自動的にスライドしてくれますが、
公開時は、手動スライドになってしまいます。
編集画面URL
https://www.milesparker.net/wp-admin/post.php?post=23648&action=edit
公開画面URL
https://www.milesparker.net/?p=23648
以上、宜しくお願いします。
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Thank you for clarifying! I’m sorry I did not understand before.
This is a known bug and is being tracked in this Github issue: https://github.com/Automattic/jetpack/issues/36973
We are working on it and you can track the progress of it by checking that Github issue. We hope to have a resolution soon.
Hey @savanna2,
I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!
<font _mstmutation=”1″></font>修正版は、いつリリースされるのですか？
Hi @savanna2,
The fix should be part of the next Jetpack 13.5 release, scheduled for the first week of June. Please make sure you update Jetpack at that time.
