Ads Still Displaying After Cancelling Jetpack Premium

  • Resolved webmantech91

    (@webmantech91)


    3 years, 5 months ago

    Even though I cancelled Jetpack Premium, Word Ads still display. Manual placements went away after removing the shortcodes, however, auto generated ads, like in the header and page bottom, are still there. I searched everywhere in settings, and nothing pertaining to ads is there! Contacting Jetpack directly about it is reserved only for paid subscribers.

    Any ideas? I have another website with the same issue.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Ryan C.

    (@ryancowles)

    3 years, 5 months ago

    Hi there! As a first step, I’d like to rule out any sort of caching that may be responsible for the trouble here.

    Can you please try clearing any caches on your site or server? You may want to contact your host to see if they can help with the server-side caching.

    Please let us know how that works for you and we’ll go from there 🙂

Viewing 1 replies (of 1 total)
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