After enabling Jetpack Speed up image load times many of my images are gone.

  • Resolved adxl

    (@adxl)


    3 years, 5 months ago

    I recently migrated my website to a different domain before that everything was fine & I’ve also changed all the URLs to the new domain. But the problem I faced is when I enable Speed Up Images Load Times in Jetpack many images disappear as you can see on the link provided above, that’s the case for all products. Yes, I know I can simply disable it but doing that makes my image gallery(You can see that below in the work gallery on the above link) orientation into normal tiled images but I like the way it looks now but in that, some images are not there.
    Also, I don’t set this pattern this is automatically done & I am using Siteorigin Page Builder Gallery widget.
    What to do?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Ryan C.

    (@ryancowles)

    3 years, 5 months ago

    Thanks for reaching out! I had a look at your site, but it appears to be down for maintenance at the moment. Can you let us know when it is back online, so that we can investigate the gallery issue further for you?

    Please let us know and we’ll go from there 🙂

    Plugin Support MadHatter (a11n)

    (@madhattersez)

    3 years, 5 months ago

    Hello, there.

    It looks like your site is down for maintenance right now, so I’m unable to see the problem happening live.

    Would you be able to make the site publicly available so we can help troubleshoot? Thanks!

    Thread Starter adxl

    (@adxl)

    3 years, 5 months ago

    Yes the site is public now but I have disabled jetpack plug-in because 50% of my Images disappeared and this problem started after I migrated my sir from adxl.co.in toadxl.in. Before that also cloudflare & jetpack were running properly. Whenever you’re online tell me I will enable the plugin for that time period

    Thread Starter adxl

    (@adxl)

    3 years, 5 months ago

    You know what I am enabling Jetpack for one day from now so you can see the problem at your convenience.

    Thread Starter adxl

    (@adxl)

    3 years, 5 months ago

    And I do want to enable speed up load image times due to the gallery pattern it has, and the error 403 & 400 is showing now on the linkhttps://adxl.in/product/start-up-logo-design-package-1/

    • This reply was modified 3 years, 5 months ago by adxl.
    • This reply was modified 3 years, 5 months ago by adxl.
    Thread Starter adxl

    (@adxl)

    3 years, 5 months ago

    And have checked no plugin is interfering too by disabling all of them one by one

    Thread Starter adxl

    (@adxl)

    3 years, 5 months ago

    Thanks for replying but I found the solution to this problem & I am mentioning below for other people’s reference:

    1) First delete Jetpack then reinstall with & then connect jetpack some new email.
    2) Now go to media library & the images in which thumbnails not appearing are problematic & mostly not updated on Jetpack CDN, So edit those images and change their title, alt text & hit update.
    3) Now go to the media library & refresh the page with broken images 4-5 times & your images will appear magically
    4) If still some images are not appearing delete those images & upload them with completed different name & this will work for that stubborn images

    This trick has worked for me & I hope your problem is also solved through this.

Viewing 7 replies - 1 through 7 (of 7 total)
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