• Resolved Roger Trewenack

    (@rogertrewenack)


    email message from JetPack that the automatic backup could not complete – may be blocking requests.

    It had been running ok until the 5th April, but not automatically since then. HostPapa have been able to run a manual backup.

    I ran the Debug tool – all ok

    I ran the SSL Checker – all OK

    I ran the SSL Report – rating “A”

    http://www.essmc.org.au

    Roger Trewenack – ‘roger@trewenack.me’

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  • ken01102018

    (@ken01102018)

    I have the same problem with Jetpack not being able to back up my WP blog hosted by Bluehost. Also, WP cannot update anything on the Bluehost site. I’ve been going in circles with Bluehost support and they are proving to be mostly unhelpful. I’ve tried the links to Jetpack support, which also seem mostly unhelpful. I’m getting really twisted off with this lack of support.

    Plugin Support Gaurav (a11n)

    (@gaurav984)

    Hi @rogertrewenack and @ken01102018

    I’d like to run some more tests with you on your site to try to figure out what’s happening.

    Could you contact us via this contact form and mention this thread?

    Thanks,

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