Cannot get JetPack to be deleted completely

  • Resolved LukeDouglas

    (@lukedouglas)


    1 year, 5 months ago

    I uninstalled JetPack but I am still getting the JetPack installation on the plugin page. Screenshot below:

    https://snipboard.io/RTI5zr.jpg

    I installed Transients Manager searched for ‘jetpack’ and deleted all records. I then searched for ‘jetpack_’ and deleted all records. However, every time I delete one record, it is either not deleted or it’s re-created. Screenshot below:

    https://snipboard.io/1M2GqY.jpg

    There is no Jetpack plugin folder.

    So how can I get this display on the plugin page to GO AWAY!

Viewing 1 replies (of 1 total)
  • Plugin Contributor Cena (a11n)

    (@cena)

    1 year, 4 months ago

    Hi @lukedouglas ,

    The header message in yoru screenshot is actually coming from WooCommerce Shipping and Tax, rather than Jetpack. Here it is showing up for me, without Jetpack installed:

    Screenshot Link: https://cloudup.com/cafHYI3dZP3

    For the jetpack_autoloader_plugin_paths in your second screenshot, it looks like it’s being called by another plugin, Google Listings & Ads.

    So Jetpack, despite the mentions, is not installed on your site, but other plugins may require it or reference it, particularly in the WooCommerce ecosystem.

    Best,

    Cena

Viewing 1 replies (of 1 total)
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