Continuer à utiliser les statistiques Jetpack sur un site non commercial

Hi @collectifhandicap54,

We primarily provide support in English, so I’ll be replying in English but you’re welcome to continue replying in French. I’ll use Google Translate for your replies. 

If you believe that your site’s commercial classification does not accurately reflect its current content, you can request a re-evaluation of your site directly from your WordPress.com Dashboard.

Before requesting a reclassification, please ensure you’ve made all necessary changes to remove commercial content from your website to align with our commercial status definition.

Follow these steps to trigger a self-service reclassification of your site’s commercial status:

1. Navigate to your site’s Purchase page on WordPress.com.
2. Click Reverify to initiate the on-demand commercial reclassification process.
3. You will see a message indicating, “We are verifying your site. Please come back later…”

This reclassification should reinstate your free Jetpack Stats. Please let us know if you need further assistance and we’d be happy to help.

Hi Vincent,

Thank you for your reply. The reason given for your site’s commercial designation was “Business contact details”. I have now manually reviewed your site and does appear to be non-commercial in nature, so I have made that update in our systems.

Please try again now to do the re-verification process, following the steps above. Let me know if you run into any issues!

Best wishes.

Hi @collectifhandicap54, you’re very welcome.

Thanks for using Jetpack and let us know if you ever need help with anything in the future. We’ll be here.

Best wishes.