Error with formatting of Related Listings

  • Resolved lmcusa2024

    (@lmcusa2024)


    3 months, 2 weeks ago

    Related Listings Formatting- Categories showing up that aren’t on listing form- so now just look empty.

    (3) Not sure why these related listings are formatted this way and missing information.

    –> Kindly go to these listings. Then edit those listing from the backend, then check if there is any values added in those missing fields. If no value added, then kindly add the value.

    * this isn’t a “fix” and sustainable moving forward. I can’t go in and make up information for listings with information that I do not have. The categories shouldn’t show if information isn’t provided- correct? It is not required categories. I can’t go in and edit every listing as I update the directory and make sure my listings aren’t glitching.

Viewing 4 replies - 1 through 4 (of 4 total)
  • dimal

    (@dimalifragis)

    3 months, 2 weeks ago

    @lmcusa2024 Hi,

    1st of all i’m not defending directorist, you can read my review and understand

    https://wordpress.org/support/topic/not-good-201/

    but your posted issues are somehow confusing to understand. Do you have some url that you want and can share?

    Thread Starter lmcusa2024

    (@lmcusa2024)

    3 months, 2 weeks ago

    I can’t share the url for now- its a medical directory.

    This is just one of the many back and forths I have with support. (They do answer now, at some point, after my initial post). I want them to do well, it’s just a really glitchy system with a constant stream of formatting errors (that look really unprofessional) and issues that come up all the time. The capabilities they advertise just seem to sometimes work and sometimes not work. People should know that going in. If you are paying upfront for a full lifetime membership with every integration capability- my expectation is higher than someone getting this for free.

    For example, on a page that has a “related listings” section to clinical trials, for some reason it’s listing “related clinical trials” with icons and formatting do not match anything with that directory format. Icons are listed without information (because they never were a part of the formatting and that was never answered). A clinical trial NTC number is next to icon of an office building, “All genders” is next to a laptop icon. Completely random. This is just an example.

    Plugin Support Mahfuzul Alam

    (@mahfuz87)

    3 months, 2 weeks ago

    Hi @lmcusa2024

    Thank you for reaching out.

    We have forwarded this issue to the development team. They will fix this as soon as possible on your website.

    Kind Regards

    Thread Starter lmcusa2024

    (@lmcusa2024)

    3 months, 2 weeks ago

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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