False Positives

  • Resolved DickRaney

    (@dickraney)


    1 year, 5 months ago

    We have a credit card payments page which uses a Gravity Form to collect payments and we have Gravity Forms configured to use Akismet. Some legitimate entries are being blocked by Akismet. Customers email saying they are unable to make a payment and we find all their attempts in the spam folder.

    The page I need help with: [log in to see the link]

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  • Plugin Author Christopher Finke

    (@cfinke)

    1 year, 5 months ago

    I checked the logs and found one user who was caught as a false positive in the last week and made some adjustments to prevent that false positive from occurring again. Let me know if you run into this problem again.

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