• Resolved aldegunde

    (@aldegunde)


    Hi I would like to know how to fully eliminate Jetpack plugin from my wordpress.

    I deactivate it but I can not erase this plugin.
    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello, there.

    When you say you can’t “erase” it, what do you mean, exactly?

    If you’d be able to provide us with more details, actual error messages, or screen shots of the issues you’re seeing, that would definitely help. Thanks!

    Thread Starter aldegunde

    (@aldegunde)

    Hi Mad,

    I disable the plugin, and normally after that you can eliminate it from the list of plugins.
    In this case, not, I was able to disable it but once I want eliminate Jetpack form plug in list it says that is not possible to eliminate a plig in that is active….

    I can not send scren shots simply because I went to server and eliminate the complete forlder for Jetpack.

    This is not normal as you know.
    Do you think I have to eliminate something else on the db to not keep rubish there?

    Thanks in advance for your time!

    Plugin Contributor Ryan C.

    (@ryancowles)

    Thanks for the additional information. That doesn’t sound like expected behavior, as you should be able to remove Jetpack the same as any other plugin.

    Could you post your site URL here so we can have a look? If you want it to remain private, you can contact us using the form here.

    Please make sure to include a link to this thread in your message. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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