Not great.

  • mikejkelley

    (@mikejkelley)


    4 months, 2 weeks ago

    It’s Ok but description and donation fields DON’T EVEN SUPPORT LINE BREAKS let alone formatting such as headings or adding media!!! But rather than host it as it’s own page you can add it as a block. Paypal Standard is being removed at which point this plugin will be useless to me as I’m using it off-label as crowdfunding and because any time I try to connect it to Paypal it fails in a recursive loop. BTW, why not add crowdfunding functionality?

    • This topic was modified 4 months, 2 weeks ago by mikejkelley.
    • This topic was modified 4 months, 2 weeks ago by mikejkelley.
    • This topic was modified 4 months, 2 weeks ago by mikejkelley.
    • This topic was modified 4 months, 2 weeks ago by mikejkelley.
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  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    4 months, 2 weeks ago

    Hey @mikejkelley!

    I see by the number of times that you edited this review, and the softening from “Garbage!” to “it’s OK” that you clearly have started with the review, and not the support forum. We’re happy to support you as you get started with GiveWP, and explain how we envision folks using the product. It makes more sense the longer you use it (as any new thing does!) and I firmly believe that rightly used, there’s not a better way out there to collect donations with WordPress.

    I’d also love to earn back the missing stars, here.

    Your primiary issue here seems to still be that we don’t currently allow for things like line breaks or HTML in the description or donation amount, etc. That’s a conscious decision we made, based on two simple underlying principles:

    1. remove friction from the donor experience.
    2. the form is the mechanism to take the donation, and nothing else.

    The description on the form is not designed to do anything other than move a donor closer to donating. It’s not context for giving: it’s the point of the ask. If you add a bunch of distracting paragraphs to the donation form description, you’re lessening the amount of money you are going to collect. Context goes around the form, not in it.

    Next, Connecting to PayPal: if you’re having trouble connecting to PayPal, we’re happy to help, or to direct you to a payment gateway that’s less temperamental. We can’t control when or how PayPal Standard is removed (that’s PayPal!) but we can do everything in our power to ensure your organization is able to connect. Open a support request and we’re happy to look into it!

    Finally (at the time of the current edit of your review!) Crowdfunding is a broad term, so I am not sure what exact functionality you are looking for, but we’re happy to work with you to get the most out of GiveWP. Lots of functionality around crowdfunding is already in there, and there are some Premium Add-ons that help with that as well. We’re happy to chat.

    Here’s a feedback request about Crowdfunding that I’d love for you to add a comment and some more clarity to: https://feedback.givewp.com/feature-requests/p/create-a-crowdfunding-campaign-like-gofundme-with-givewp

    Thanks!

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