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Resolved northernwolfhound
(@northernwolfhound)

3 years, 5 months ago

Jetpack keeps going in to safemode and saying that my website is an exact copy.

I understand the purpose of this, however it also says [mywebsite.co.uk] is a direct copy of [mywebsite.co.uk] ie, it’s a copy of itself.

Any ideas?

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Contributor Ryan C.
(@ryancowles)

3 years, 5 months ago
Hi there! I had a look at your site and it appears to be properly connected at the moment.

Are you still having trouble? If so, could you please disconnect and then reconnect Jetpack? You can follow these instructions to do that:
- https://jetpack.com/support/reconnecting-reinstalling-jetpack/#disconnecting-jetpack
Please let us know how that works for you, and we can go from there 🙂
Thread Starter northernwolfhound
(@northernwolfhound)

3 years, 5 months ago

Hi, I followed the instructions as above, and we were good for nearly 5 days! – Back in Safemode now.

Plugin Contributor Stef (a11n)
(@erania-pinnera)

3 years, 5 months ago

Hi @northernwolfhound!

I made a small change at our end that should help with this issue. Please try cycling the Jetpack connection again for me. You can do it as usual by deactivating Jetpack in your wp-admin dashboard at Plugins > Installed Plugins and then reactivating it and connecting to WordPress.com again.

More info on how to do that can be found here: https://jetpack.com/support/reconnecting-reinstalling-jetpack/

Let me know how you go!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘identity crisis (same domain)’ is closed to new replies.

In: Plugins
3 replies
3 participants
Last reply from: Stef (a11n)
Last activity: 3 years, 5 months ago
Status: resolved