Image removal request

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Leah (a11n)

    (@lerrtle)

    1 month ago

    Hi @fantomius-sv,

    Thanks for getting in touch with us here at Jetpack support.

    I’ve just removed the requested image from our cache. A couple things to note:

    • If you reload the Site Accelerator-specific URL (the one starting with i0) to check whether the image has indeed been deleted, this will trigger our system to re-cache the image. Please do not reload the image URL that starts with https://i0..
    • It can take a hour or more to fully clear the cache.

    Let us know if we can help you with anything else.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    3 weeks, 5 days ago

    Hi there, @fantomius-sv,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.