• Resolved altobone

    (@altobone)


    I am getting rained on with Jet Pack on/off line notifications. The plugin isn’t even installed on my site. Dozens each day. Any thoughts on how I stop these notifications?

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  • Plugin Support Ajay Kumar Jain (a11n)

    (@akumarjain)

    Hi @altobone, Thank you for reaching out to us. It looks like you are receiving notifications from Jetpack Monitor.

    Jetpack Downtime Monitoring checks your site every five minutes to see if it’s accessible. If your site is slow or doesn’t load, it could trigger a notice that it is down. When your site is reachable again, a follow-up email will let you know how long it was down or inaccessible.

    Currently, there’s no way to adjust the time that Downtime Monitoring checks your site – it’s either on or off. If the frequency of the Downtime Monitoring notices is bothersome, you can always disable the feature. To do that:

    1. Log into your site, and go to Jetpack → Settings → Security.
    2. Scroll down to the “Downtime Monitoring” section.
    3. Toggle the “Get alerts if your site goes offline. We’ll let you know when it’s back up, too” option to disable it.

    If that doesn’t work for you, please share your website address so we can deactivate it. If you are uncomfortable sharing your site address here, please contact us using this contact form.

    Please let us know how it goes!

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