Jetpack breaking tinymce editor in Learndash Quizzes in WP-Admin

  • Resolved Himanshu Ahuja

    (@himanshuahujaofficial)


    3 years, 6 months ago

    Hello,

    We are using Learndash for our LMS system and we just launched new shop on woocommerce. And for Taxes and labels we are using Woocommerce shipping and taxes. But this plugin requires Jetpack to work then we have to install that too. Now, After activating Jetpack our Learndash Quiz editor is not showing Tinymce editor.

    Here is screenshot showing same in the quiz editor
    https://imgur.com/a/LnsfR5P

    PS: We are on free plan.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    3 years, 6 months ago

    Hi there

    It could be something else conflicting with Jetpack and Learndash. Can you try deactivating all plugins except for Jetpack and Learndash and see if the issue remains?

    Thread Starter Himanshu Ahuja

    (@himanshuahujaofficial)

    3 years, 6 months ago

    Hello Dan,

    Thanks for reply, I have tried that already. And It was broken.

    PS: I have tried with Default Twenty Twenty-One too it was broken with that too.

    Thank you again

    Plugin Contributor Ryan C.

    (@ryancowles)

    3 years, 6 months ago

    Thanks for giving that a try! Could you post your site URL here so we can have a look? If you want it to remain private, you can contact us using the form here:

    https://jetpack.com/contact-support/?rel=support&hpi=1

    Please make sure to include a link to this thread in your message. Thanks!

    Thread Starter Himanshu Ahuja

    (@himanshuahujaofficial)

    3 years, 6 months ago

    Thanks Ryan, I have submitted a ticket. Fingers crossed 🙂

    Thank you again.

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    3 years, 6 months ago

    Thanks, we’ve got your support ticket, so I’ll mark this as resolved and we’ll get back to you by email.

Viewing 5 replies - 1 through 5 (of 5 total)
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