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Resolved tatyana100
(@tatyana100)

4 months ago

Hello, I’ve got error message “Jetpack has locked your login page” and I could not login since email and login info don’t work. Please help to unlock login page. The side is private and I could send address by link. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

Mehdi Benchalal
(@muffinpeace)

3 months, 2 weeks ago

Hi @tatyana100,

According to your message, your IP address was temporarily blocked by Jetpack’s Brute Force Protection. Did you type a wrong password a couple of times by any chance?

Your IP address should be unblocked at this point, but do let us know your website URL and IP address by contacting us here if the issue persists.

Best,

Thread Starter tatyana100
(@tatyana100)

3 months, 2 weeks ago

Yes. It was unblocked. thanks.

Plugin Contributor Jen H. (a11n)
(@jenhooks)

3 months, 2 weeks ago

Hey @tatyana100 – thanks for following up. I’ll close this now, but please let us know if you need us in the future.

Viewing 3 replies - 1 through 3 (of 3 total)

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In: Plugins
3 replies
3 participants
Last reply from: Jen H. (a11n)
Last activity: 3 months, 2 weeks ago
Status: resolved