Jetpack Images issues

  • Resolved vesco27

    (@vesco27)


    1 year, 1 month ago

    I have been having issues with images not showing since last Friday afternoon. First tried problem solving mode; even with all plugins deactivated problems still exists. Then contacted hosting, followed bij theme creator. They told me Jetpack CDN was causing the issues and disabled it. But part of the problem still exists.

    Last Friday no images (from that moment onward) showed at all. Not on the homepage, not in articles published, not in the newsletter and not when sharing on social media. I could see them in my media library and when working on an article.

    Now with CDN apparently disabled: Images on homepage and single pictures (but not galleries) in articles appear. Newsletter also shows an image. But social media sharing still not.

    I now changed the galleries to thumbnail raster, but hate the way it looks: https://saudadesdeportugal.nl/alto-alentejo-middenstand/

    Is there any way to solve this issue and go back to how things where before please?!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter vesco27

    (@vesco27)

    1 year ago

    Without changing the gallery to thumbnail raster: https://saudadesdeportugal.nl/vila-gale-braga/

    Thread Starter vesco27

    (@vesco27)

    1 year ago

    As of this morning everything seems to be working normal again?? Just like that….

    JS (a11n)

    (@julesomattic)

    1 year ago

    It looks like Jetpack Site Accelerator’s Image CDN is currently disabled on the site.

    If you’d like us to help you with this, please enable that and let us know where we can see images that are not appearing correctly on the site.

    It will need to remain enabled so that we can look into this for you.

    Thread Starter vesco27

    (@vesco27)

    1 year ago

    You can see what ik looked like here, I uploaded 2 mobile screenshots: https://imgur.com/a/FLwR4j0https://imgur.com/a/FLwR4j0

    But as stated in my previous comments, it resolved itself suddenly…

    Plugin Support Alin (a11n)

    (@alinclamba)

    1 year ago

    Hi @vesco27,

    I couldn’t access the link you shared, but it’s great to know that the problem is now resolved.

    Should you require any more assistance, please don’t hesitate to initiate a new support thread.

    Many thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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