Does JetPack actually respond to these? Is there somewhere else to go to for help?
I’m having the same experience — my Stats pages has been blank for a number of days now. I’m currently using WordPress 6.1.4.
Doesn’t look like anyone at JetPack is very interested in helping us, does it. Very disappointing. The software bugs us to add pricey features but when someone needs help they can’t be bothered.
Hi there,
We’re not aware of any widespread issues with the Stats page.
To troubleshoot this issue, please try the following steps:
- Clear your browser cache and cookies.
- Try accessing the Stats using a different browser or in incognito/private mode.
- Check for any plugin conflicts by temporarily deactivating other plugins and see if the issue persists.
- Ensure you’re running the latest version of Jetpack.
- Look into your browser’s developer console for any JavaScript errors that may indicate what’s causing the issue.
If none of these suggestions resolve the problem, could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.
Thank you!
