• Resolved somogyvariviktor

    (@somogyvariviktor)


    hi I have recently made a staging site https://yoganic.hu/zrxarwvv and all of my stats got transferred from jetpack to the staging site my main site has no stats to display. is it possible to merge the two site stats back to the main site?

    thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hi @somogyvariviktor – thanks for your patience as we work through a backlog of support requests. 🙂

    I’ve made sure your historical stats are all associated with your production site. Let us know if you need us in the future!

    Thread Starter somogyvariviktor

    (@somogyvariviktor)

    Hi @jenhooks hanks for your kind help. But looks like I messed it up again whit the staging site. Can you please do this for me again?
    Also can you please give me some advice how not to mess it up when I create staging site?

    Thank you so much

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi @somogyvariviktor – I have merged the stats.

    In order to prevent this issue in future, if you are cloning the site from Production to Staging, then first, please deactivate the Jetpack plugin from the Production site » and then clone the site to Staging » then reconnect Jetpack at both Production and Staging site.

    Similarly, if you are deploying the site from Staging to Production, then first, deactivate the Jetpack plugin both at Staging and Production site » then deploy the Staging site to Production » and then connect the Jetpack to the Production site.

Viewing 3 replies - 1 through 3 (of 3 total)
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