Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    Where exactly are you being redirected to Bluehost? Can you describe the exact steps you’re taking and where the redirect happens?

    Thanks!

    Thread Starter Ahmed Abu Shamia

    (@colyz93)

    Hi,
    Install Plugin
    Activate Plugin
    Click Set up Jetpack
    (Connecting as my name) Click Approve
    Finishing up
    Redirect to Bluehost https://my.bluehost.com/

    Plugin Support MadHatter (a11n)

    (@madhattersez)

    That is definitely strange!

    I see that your DNS is pointing only to Cloudflare, so I can’t see beyond that. Are you positive that your Cloudflare settings are also pointing to Hostinger rather than Bluehost?

    If you’re positive your site is hosted at Hostinger and your DNS is routed to Hostinger properly, can you also try using a web browser that you don’t normally use to log into your site, then follow these exact steps for me?

    1. From the wp-admin dashboard of your site, please go to Jetpack > Dashboard > Connections > “Manage site connection” from your left-hand menu.

    2. Click the “Disconnect” button. If it’s already disconnected, you can skip to the next step.

    3. Deactivate your Jetpack plugin by heading to Plugins > Installed Plugins and finding “Jetpack by WordPress.com.”

    4. Completely uninstall Jetpack.

    5. Reinstall the newest version of Jetpack.

    6. Activate Jetpack.

    7. In Jetpack > Dashboard > Connections > “Manage site connection,” Click the “Set up Jetpack” button and continue through the approval process.

    Please let us know the results of this troubleshooting and we can go from there. Thanks!

    Thread Starter Ahmed Abu Shamia

    (@colyz93)

    Hi, my Cloudflare DNS records are pointing to Hostinger
    I moved my domain already from Bluehost to Hostinger and all DNS records are set right
    I did the steps in your reply several times the problem still presists

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi again

    It looks like this may be because your Bluehost plan was not properly cancelled. I have now cancelled it, so can you please try again and let us know if you still get redirected?

    Thanks

    Thread Starter Ahmed Abu Shamia

    (@colyz93)

    Hi, it is fixed now instead it redirects me to wordpress.com
    Did you cancel the whole hosting i was going to add a new website?

    Plugin Contributor Ryan C.

    (@ryancowles)

    Hey there! I see that Dan cancelled your Jetpack plan. Just to clarify, that Jetpack plan is different than your hosting. If you have questions about hosting, you’ll need to contact your host directly.

    If you’re referring to your previous hosting plan with Bluehost, you can find their contact information here:

    I hope that helps! Please let us now if you have any Jetpack questions or if there’s anything we can elaborate on 🙂

    Thread Starter Ahmed Abu Shamia

    (@colyz93)

    ok, thank you very much 😊😀

Viewing 8 replies - 1 through 8 (of 8 total)
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